services and customer satisfying approach used by banks as well as the external factors influencing the CRM services. Primary data is based on questionnaire based surveys that acts as research instruments to get feedback from bank employees. Questionnaires are designed in perfect way so that it can be easily understood by bank employees. Random sampling method is used for doing surveys. Fieldworkers distribute and receive completed questionnaire from the bank employees. Response received from SERVQUAL is
capital markets. A bank is connection between the customers which have capital deficits to those customers with capital surpluses. MEANING AND DEFINITION OF BANKING: A bank is an institution, which deals with the money and credit. It accepts the deposit from the public, makes fund available to those who needs them, and helps in the remittance of the money from one place to another. The banking is the collection of money as a deposit and then lending out this money in order Thus bank is an intermediary
Bank of Baroda was established with a paid-up capital of Rs.10 lakh in 1908 in Baroda in Gujarat. After raising Rs.300 crs. through a bond issue in 1995, the bank tapped the capital market with an initial public offering of Rs.850 crs. in 1996. The bank's international presence covers 21 countries through 40 overseas branches, 3 representative offices and 17 branches of the bank's overseas subsidiaries. It has approvals for opening branches in Trinidad and Tobago, Ghana, Australia and Bahrain. It
Banking in India originated in 18th century. The General Bank and The Bank of Hindustan were among the first banks to be set up. State Bank Of India is the oldest bank of the country. Then in 1935 the Reserve Bank of India was established. A step ahead were taken when all the major banks were nationalised in 1969 by the Government of India . Oudh Commercial Bank was the first entirely Indian joint stock bank set up in 1881 in Faizabad .Due to its failure in 1958, Punjab National Bank wsa set up
banking sector since 1990s. It has now been open to more competitions by the entry of new private banks and gradual liberalization of the banking sector. The sector is currently valued at Rs 81 trillion (US$ 1.31 trillion). It is believed that there is potential for India to be the 5th largest banking industry in the world by 2020 and the 3rd largest by 2025, according to an industry report. (IBEF, 2014) India is an emerging market with high economic growth. It is one of the largest economies in the world
INTERNATIONAL UNIVERSITY) Basics of Financial Management Development Bank Submitted To: Prof. Arti Chandani Submitted By: BARBIE WALIA (B-49) CHARIKA GANDHI (B-38) VIKRANT B JAGDALE (B-58) SAGAR MOHAN (B-62) RITU YADAV (B-64) Contribution Sr. No. Name Roll No. Page No. 1) CHARIKA GANDHI B-38 2) VIKRANT B JAGDALE B-58 3) RITU YADAV B-64 4) BARBIE WALIA B-49 5) SAGAR MOHAN B-62 Development Banks - CHARIKA GANDHI (B-38) These are national or regional financial
means the company relies less on the outsiders and loans. This is a good indicator, which means the company was doing well in the last year. But in the year 2013, the ratio increased drastically. The ratio in the year 2013 was 9.9, which means that the bank borrowed a lot of money from the outsiders. Suggestion: •
Investigation in India. According to reports, it is said that Modi has been accused of colluding with certain employees working in Punjab National Bank to issue letters of undertakings which would help him become eligible for loans from other banks. A letter of undertaking is an instrument used in the banking industry which says that the bank would cover the individuals if they are not able to pay the loans. Based on this letter of undertaking, Modi was eligible for overseas loans from other banks in the country
merchants in the ancient world gave loans on grains to farmers and traders who traded their goods between cities. This had been happening since 2000 BC in Assyria and Babylonia. There is archaeological proof of money lending activities in ancient India and China. Kingdoms financially backed by a robust banking system flourished in all aspects of trade and commerce. Their main function was to act as an intermediary who accepts deposits and directs these deposits into lending activities. Banking in
selected country in certain areas including the political, economic and legal to start up a medium scale business. India is a developing country in the Asia region which belongs to the BRIC countries as well. India is in a rapidly growing stage entering into several international agreements and interrelationships with other countries. When considering about a country in order to do business, India has provided a clear and a smooth pathway to investors. As an overall aspect of consideration when choosing
Overview: United Bank of India is one of the prominent nationalised banks in the country that have played a major role in spreading banking services to the farthest Eastern and North-Eastern parts of the country. UBI has sponsored 4 RRBs (Regional Rural Banks) in states such as West Bengal, Assam, Manipur, and Tripura. The four RRBs have around 1,000 branches in these states and UBI contributes more than 35% of share capital/additional capital of these banks. Even areas that are nearly inaccessible
Public Sector and Private sector Banks : A Comparative Study in Indian Context Introduction:- As we know the Banks are that financial institution who plays a role of intermediaries between investor and the savers. For satisfaction of this purpose it is necessary to perform as well. Banks also helps to improve the economic efficiency and also raise living standard of the society. It is the sector which is an important source of finance for most business. It also play an important role to maintain
Rise in India The risks in cyber security today has increased the awareness, prevalence, and impact of cyber incidents confronting both corporations and governments. This has caused rapid changes, which are beneficial, to investors, the public, senior executives, and policy makers. The growing concerns are becoming ineluctable to India’s corporations and government agencies based on digital technologies. PricewaterhouseCoopers (PwC) published an article on the rising threat from India, in collaboration
A Study on “Benefits of Anti – Money Laundering in India” By E.Srinivasan RollNo:EMSL14044 EMP ID: M0958 LIBA-Intern Maveric-System Ltd Benefits of Anti – Money Laundering in India Synopsis 1. Introduction 2. Project Description 3. Objective of the Study 4. Process of Money Laundering 5. Effects of Money Laundering 6. Cases of Money Laundering 7. Emergence of AML 8. Prevention of ML in India 9. Benefits of AML in India 10. Recommendations 11. Conclusion 1. INTRODUCTION Money
the company in Mumbai, India. Founded as a steel trading company, the Group today has a presence in multiple sectors from agribusiness to aerospace. It is considered to be one of the most reputed Indian industrial houses with market leadership in many business verticals including utility vehicles, tractors (world's largest tractor company by volume), after market (India's largest multi-brand pre-owned car company), finance (largest rural Non-Banking Financial Company in India), Holidays (India's largest
efficiently, known as Management. The economy of India starts with Indus Valley Civilization, where trade was significant. After 1500 years, classic civilization appeared which was known as the largest economy period of ancient and medieval India. In a book, The World Economy: A Millennial Perspective, Angus Maddison described that, “India was the richest country in the world and had world’s largest economy until 17th century AD.” During Independent history, India followed extensive public ownership, regulation
In 1995, the vice-president of the World Bank, Ismail Serageldin said, “If the wars of this century were fought over oil, the wars of the next century would be fought over water.” Unfortunately, the water war had already started and he among many others are a huge part of it. This war is specifically over the privatization of water in poorer countries and is dominated by the World Bank, the IMF, the WTO, the G-7 countries, and large water corporations. They are able to make themselves the victims
quantity of the produce. The warehouse receipt can then be transferred to a bank, which provides a loan equivalent to a certain percentage, generally up to 70-75 per cent of the value of the collateral with the warehouse. At maturity, the borrower sells the commodity to a buyer who then either pays the bank directly or pays the borrower who then repays the bank. On receipt of the funds or an acceptable payment instrument, the bank surrenders the warehouse receipt to either the buyer or the seller (depending
is operating in 17 countries including India. 3) Punjab National Bank: Punjab National Bank is the one of the largest bank in India which was incorporated in 1894. The PNB is awarded as the 248th largest bank in the world. It is the first Indian bank which started by using fully the Indian capital. 4) State Bank of India (SBI): State Bank of India is incorporated in the year 1955. State Bank of India is the one of the largest public sector bank in India. It is having 17,000 branches out of which
member, The Hong Kong and Shanghai Banking Corporation Limited, which was established in 1865 to finance the growing trade between Europe, India and China. - Is based in Hong Kong, where the bank’s business has been physically conducted, and with a large network of branches in Asia, a very large London branch office, and several US branches, plus a subsidiary bank in California and a representative office in New York. - HSBC carries its business in Hong Kong dollars, US dollars, European currencies