Tips for Working in a Restaurant Environment

It’s your first day working as a server at a famous local restaurant. You’ve learned about the job’s regulations and policies at the orientation and found some helpful tips in the employment handbook. During your orientation, your manager talks about choosing an employee of the month every month and sometimes that special employee receives a bonus. Now you’re curious on how you will go about that since everyone you are going to work with, will follow the required rules given at the orientation and the handbook so it’s possible for anyone to be employee of the month. To stand out, you must develop different techniques that will help make your work easier and more rewarding in the end of each shift. The orientation was helpful, but you must develop your own special working habits that will always keep you on track.

When working in a restaurant environment, making a good impression every time you work is very important. The number one key into making a good impression is to always keep a graceful smile on your face no matter what situation you’re in to show everyone around you that you’re excited to work and is prepared to work hard. Also smiling shows the customers that you’re happy to be their server and it will give the customers a good reason to dine there again. And that will help increase sales which is always a plus. Another technique that is always helpful to make a good impression is to always greet your guests, co-workers, and manager in a proper manner. Whenever someone walks in that door or approaches you, start off with a pleasant “hello” and try to make small conversations such as “How are you today?” or “Welcome back, it’s great to see you again” to ensure comfort-ability between you and that person. This will show ...

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...re they exit the restaurant, make sure you meet all of their needs and try your best to leave them satisfied wanting to come back again. This is beneficial for you because the next time they come in, they might ask to dine in your section and this will show your manager you’re doing your job correctly. Besides dealing with irate customers, you should know how to approach all type of situations. Be prepared to give out certain information when a customer approaches you with a question. It is very important to speak to your customers with a clear and strong voice. Don’t be shy when you speak to them because this will give them the idea that you’re unsure with your position and the information you’re trying to transfer. Providing great service by using these methods will definitely let your work be noticeable and you’ll be a hard working and skilled server in no time.