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literature review on performance appraisal
The Performance Appraisal paper
literature review on performance appraisal
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PERFORMANCE APPRAISAL
3.1 INTRODUCTION
It shows the meaning as judging the worker’s performance on an assigned task.
• After an employee has been selected for a job ,has been trained to do it and has worked on it for a period of time ,his performance should be evaluated.
• Performance appraisal is the process of deciding how employees do their jobs. Performance refers to the degree of accomplishment of the tasks that make up an individual’s job.
• Performance appraisal is a method of evaluating the behavior of employees in the work spot normally including both the qualitative and quantitative aspects of job performance. It is a systematic and objective way of evaluating both work-related behavior
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Performance appraisal is the key ingredient of performance management .each year, employees and their immediate bosses enter into an elaborate gaming exercise called the performance appraisal Performance appraisal is a system of review and evolution of an individual’s performance.
According to Flippo, “Performance appraisal is defined as a systematic, periodic and so far as humanly possible an impartial rating of an employee’s excellence in matters pertaining to his present job and to his potentialities for a better job”.
Performance appraisal
Identification: Means determining what areas of work the manager should be examining when measuring performance essentially focusing on performance that affect on organization success.
Measurement: Entails making managerial judgments of how good or bad employee performance was.
Management: appraisal should be more than a post –mortem examination events, criticizing or praising workers for their performance in the preceding year.
The main characteristics of Performance appraisal may be listed below
• The appraised is a systematic process involving three steps o Setting work standards o Assessing employee’s actual performance relative to these
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Furthermore, the immediate supervisor is probably best able to relate individual’s performance to what the department and organization are trying to accomplish.
• Peer: a person who is of equal standing with in an organization. In some jobs, such as outside sales, the immediate supervisor may observe a subordinate’s actual job performance only rarely.
• Subordinates: Appraisal by subordinates can be a useful input to the immediate supervisor’s development and the ratings are of significantly higher quality when used for that purpose.
• Self appraisal
• Customer served
• Computer: Employee spends lot of time in unsupervised by their bosses .now technology has made continuous supervision possible and very real for millions of workers.
3.6 PERFORMANCE APPRAISAL PROCESS
Many organizations make every effort to approximate the ideal process resulting first rate appraisal system unfortunately many others fail to consider one or more of the steps and they have less effective system.
3.6.1 Analyzing the job
Performance appraisal process begins with job analysis which comprises of job description and job specification .these help in establishing the standard
The performance assessment and appraisal forms are crucial within the performance management system (Aguinis, 2014). However, the appraisal form within the case study provided is designed for the supervisor’s use thus missing one vital factor throughout the entire process, employee participation. Thus, questioning the validity and reliability of the process. This is especially concerning as the bottom 10 per cent of employees are being fired and the top 20 per cent are being rewarded with $5,000.00 based on what their supervisor records on the form without consultation with employees. Thus, supervisors may not provide accurate scores as they do not have to justify their responses (Aguinis,
The appraisal method is when they observe employees job duties that portray certain traits and behaviors and results-based. The appraisal method used should meet the company’s goals and needs. For example, the appraisal method that works best for management system of Maersk Customer Service is results based best management appraisal system for Maersk Customer Service is results-based. The evaluation of employees performance can be measured by how many deliveries were timely, the loyalty of the customer and meeting customers’ demands.
An evaluation should not only consist of performance capacity but also behavioral standards. In addition to gauge the potential growth of an employee the employer should specify some unique characteristics fitting to the industry of the company. The goal is to encourage professional excellence from the employees rather than be used as a tool to point out shortcomings. It specializes in creating standardized employee evaluation forms and performance review forms based on the industry of the company and serve as a practice on achieving the goals with the employees and customize the forms for the focus they are looking. The companies/institutions want to achieve higher accomplishments through th...
There is an array of key components and factors involved in making an organization a successful business. One of those elements consists on evaluating employee’s performance; this sole component is critical in determining how effective is the organization’s productivity and which are the necessary steps to ensure proper functioning. “The performance appraisal may be one of the few times during the year where an employee and the reviewer, typically the employee's supervisor, can sit down and have a lengthy face-to-face discussion about all aspects of the job” (Joseph, 2016). Employees’ performance assessment serves as an instrument to gather important information as to which areas of the job description are being performed according to standards
Since the job analysis sets the criterion for the job, it then allows the supervisors to have a measure for how well their subordinates are completing that job. There would be no proper way to evaluate a worker’s performance without knowledge of the job analysis. Once criterion is set for what contributes to a good performance versus a bad performance, an organization may move forward with the performance evaluations. Additionally, legal issues come into play as well during a performance appraisal. Again, we must consider that most industrialized countries have laws which prohibit discrimination towards minorities and women in the workforce. Since promotions and terminations are often heavily based on performance evaluations, therefore, a performance appraisal can become a source for legal action (Spector, 2000). As said in the textbook, “In many countries, it is illegal to discriminate in performance appraisal on the basis of certain non-performance-related factors, such as age, gender, mental or physical disability, or race.” (Spector, 2000, p 101). Having a job analysis that is well-designed and emphasizes the importance of the job structure and criteria will eliminate room for discrimination within the performance
Appraisal of performance help in correcting deficiencies and reinforce good performance of employers. There are 3 steps of performance appraisal process:
Performance evaluation is a multi-purpose process that has many uses; For instance, it is used to measure the real performance of an employee versus the expected performance and it used to identify employee training and development plan for job progression. However, the main purpose of performance evaluation is to offer an opportunity for open communication about performance expectations and feedback between the employee and the employer (North Dakota Human Resource Management Services).
This report focuses on the Performance Appraisal of Agilent Technologies. Performance appraisal is one of the factors related to an organization’s long-term success. It has the ability to measure how well employees perform and then use the information to ensure that performance meets present standards and improves over time.
Performance appraisal is perceived by most as a tool to reward or penalize employees for their good or bad work respectively by the end of a year. This notion is a challenge in itself to deal with. The whole exercise becomes dull for both supervisors and their subordinates and they tend to look at it as an additional responsibility which they have to finish. In the end, there is little or no value addition for either the employee or the organization. There are, however, better ways of looking at and conducting performance appraisals. It can give much needed feedback to both performers and laggards to improve upon and if done properly can even boost their motivation. More importantly, they provide a chance to employees to have a say in their goal setting and thus aligning it with the departmental and organizational goals. Also, the process itself has a value in team making.
In classical performance appraisal the performance is measured against the organizational standards. It has many pitfalls like it is based on single evaluator, addresses only formal aspects of the job performance etc.. Supervisor is responsible for the feedback. Even though he takes inputs from others, the final call stays with him.
Performance appraisal is the method of evaluating the behavior of the employees in a workplace, normally included both the quantitative and qualitative aspects of job performance. Performance here refers to the degree of accomplishments of the tasks that make up an individual’s job. Performance is measured in terms of the results. Thus, performance appraisal is the process of assessing the performance or progress of the employees, or a group of employees on the given job, as well as his potential for organization to evaluate contribution, personality and potential of individual employees. In other words, performance appraisal includes the comparison of performance scales of different individuals holding similar areas of work responsibilities and relate to determination of worth of the scales for the achievement of the organizational objective.
Furthermore, most organization used the performance to determine the abilities and productivity of the employees. In an organization, employees set their objectives for the year and they monitor it and develop the right skills to achieve the target (Vallerand, 1993).
Section 1: The focus of many managers is most often on the wrong things. They focus on appraisal rather than planning. Performance appraisal is not performance management. Managers often focus on a one-way flow of words (manager to employee) rather than dialogue. Performance management and the end of the year appraisal are often seen as a necessary evil. They don’t realize that if carried out properly, performance management has the potential to fix many of the problems they’re facing.
There are several reasons organizations initiate performance evaluations, however the standard purpose for performance evaluations is to discuss performance expectations; not only from the employers perspective but to engage in a formal collaboration where the employee and the manager are both able to provide feedback in a formal discourse. There are many different processes an organization should follow when developing its performance evaluation tool; in addition essential characteristics that must accompany an effective performance appraisal process. I will discuss in detail the intent of a performance evaluation, the process an organization should follow in using its performance evaluation tool, along with the characteristics of an effective
...organizational annual pay and grading reviews, Performance appraisals generally review each individual's performance against objectives and standards for the trading year, agreed at the previous appraisal meeting. Performance appraisals are also essential for career and succession planning - for individuals, crucial jobs, and for the organization as a whole. Performance appraisals are important for staff motivation, attitude and behavior development, communicating and aligning individual and organizational aims, and fostering positive relationships between management and staff. Performance appraisals provide a formal, recorded, regular review of an individual's performance, and a plan for future development.