Multicultural Management , like usual management, requires supervision of the company so the thrift of the company to be kept. We know from Peter Drucker that exist five tasks so the job of the manager can be realized. And these tasks are planning (setting objectives), organizing, integrating (motivating and communicating), measuring performance and developing people. The same tasks consist even on the job of a multicultural manager except the difficulties that differ from those of a usual manager.
According to (Brett) the challenges that a multicultural manager faces are divided into four categories :
a) Direct vs. Indirect communication
b) Trouble with accents and fluency
c) Differing attitudes toward hierarchy and authority
d) Conflicting norms for decision making
In order that these conclusions can be more precise I will explain them further in details as well I am giving some corresponding examples that have resulted from my researching sources.
In many other cultures, meaning is embedded in the way the message is presented. The differences can cause serious damage to team relationships. An American manager discovered that several flaws in the system would significantly disrupt company operations, she pointed this out in an e-mail to her American boss and the Japanese team members. Her boss appreciated the direct warnings; her Japanese colleagues were embarrassed, because she had violated their norms for uncovering and discussing problems. Their reaction was to provide her with less access to the people and information she needed to monitor progress. They would probably have responded better if she had pointed out the problems indirectly—for example, by asking them what would happen if a certain part of the system was not fun...
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...) Transparency
Adherence to an organization’s values and culture as well as professional codes of ethics is mandatory in global projects. The state of the global project needs to be shared promptly with relevant parties whether the project is in good shape or facing hardships.
But multicultural management has some advantages compared with the usual management. According to a study of 1999 “Fortune” was supported the idea that People from different backgrounds bring their own unique cultural experiences to the situations they face in their companies and this broader perspective of viewpoints tends to allow for a better ultimate resolution.
Also you can serve much better to people in different countries when you have in your team people from different backgrounds that can help you with customs and traditions of the specific cultures that you need to perform services.
In this article, Byars-Winston and Fouad, seeks to assess the importance of cultural factors and their impact on multicultural value of career counseling from the perspective of a counselor. The authors further examine the Culturally Appropriate Career Counseling Model and offer an expansion of the model through incorporating metacognitive processes. Culture is believed to play a significant role in one’s career decision making but the extent to which it does remains unknown. It is therefore imperative that career counselors try to understand
The Challange of Cultural Diversity in Corporate America The expanding conflict over cultural diversity in corporate America may present as many opportunities and problems as affirmative action. Today, cultural diversity is an important fact of life and business, due to the changing face of society, and therefore, the work place. It is growing ever more essential for people to interact with others outside of their racial, ethical, religious, regional, social, etc. boundaries. To stay on top of their competitors, corporations must change their approach, and see diversity not as a necessary evil, but as a source of enrichment and opportunity that may bring a wealth of benefits to the company.
This paper will address different areas that can be associated with our professional competence. We will explore some of the best practices in defining and measuring competence, while exploring multicultural competencies, spiritual and religious competencies and boundary issues. Implementing a competency-based approach to education and training will allow current and future professionals to understand the borders of their competence. Ethical boundaries are necessary and can be deemed critically important for building healthy relationships with clients. Boundaries are meant to be beneficial in the professional relationship. Setting boundaries play a key role in achieving successful outcomes. As a psychologist, staying competent is required to demonstrate and understand the appropriate and effective manner that is consistent with the expectations as an educated professional within your field. Competence connotes motivation and action to achieve a level of qualifications or capabilities within a chosen
In spite of mis-representation, certain culture is prone to be seen in corporation. Managing any variety of cultures will require some form of flexibility an understanding of personality that may not their personal environment. In the next few paragraphs, diversity will be dissected how some minority thrive and struggle in some areas. Mr. Taylor and Kachanoff worked on a theory that emphasizes, there is a psychological aspect of diversity which may influence the horizontal and vertical aspect of multiculturalism (2015,
In summary, most workplaces are becoming increasingly diverse as people from different genders, races, cultures, ethnic origins, and lifestyles find themselves working together. The key to making diversity work is management. Knowing what they are and understanding what effects (positive or negative) they have on the organization is very important to the success of the company.
Being successful at managing workforce diversity involves attracting and retaining the highest quality individuals in the talent pool. For managers it means learning how to manage human potential sensitively. It requires an ever-increasing awareness of how people from different backgrounds deal with authority, communication, overall business etiquette, and relate to their communities of affiliation. Successful management of workforce diversity is a process that takes place in many stages and on many levels. It requires managers to first recruit a competent and qualified staff, then to accommodate individual needs within the context of the work team and the organization.
The modern American workplace has become culturally diverse as different immigrant communities increased in size. According to the US Department of Immigration, 148,426 immigrants received their residency in 2011 in New York. Because of the increased workplace diversity, businesses have to deal with a variety of cultural awareness and multiple language issues. These are very pressing issues in New York City, the “melting pot” of cultures from all over the world. Each workplace in New York City has at least one employee of a non-American background or a bilingual employee.
Diversity in the workplace is very important in today’s global workforce because workers in the economy all over the world are currently made up of many different ethnicities, varied cultures, beliefs, and backgrounds. People that are involved in management such as managers, and supervisors could greatly benefit from being accustomed to diversity in the workplace because their job entails dealing with a multicultural work environment on a daily basis. Knowing how to handle diversity in the workforce and having the necessary skills for supervisors would be beneficial not only to them but also to the success of the company and economy because a strong, diversified workforce will create a more “creative, innovative, and productive workforce.” (Kerby, 2012).
Schein in his book “Organizational Culture and Leadership” explains how different believes and behaviors start to be logical when we understand their cultures by stating “When we learn to see the world through cultural lenses, all kinds of things begin to make sense that initially were mysterious, frustrating, or seemingly stupid” (2010, p. 13). This kind of foresight should be the starting point in order to manage the tremendously growing diversity in the workforce nowadays. Leaders and administrators of both public and private organizations through their influence are responsible to promote and manage diversity in an ethical manner.
Brett, J., Behfar, K. & Kern, M. (2006) ‘Managing multicultural teams’, Harvard Business Review, 84 (11), pp.84-91, Business Source Premier [online].
For the purpose of this paper, I will define what the term Diversity means, and then I will concentrate on the diversity as a result of geographic origin or ethnic diversity. I will look at how ethnic diversity is managed generally and then how my employer, deals with the diverse ethnic groups in its organization and what it needs to improve on.
Today’s management in the workforce is composed of all types of people verses thirty years ago when white males held a majority of upper-management positions in companies. These positions are now held by a mixture of ethnic back grounds and women who hold just as many if not more management positions then men. Just by looking at the changes in management demographics shows how important it is for people to understand cultural competency in the workplace. Dr. Roosevelt Thomas Jr. (1999) stated, “Diversity is the collective mixture of whomever we have in our workforce characterized by their differences and similarities” (p.11). Managers and supervisors must understand the characteristics of a diversity mature individual; they also need to be able to articulate the differences between affirmative action, managing diversity, understanding and valuing diversity to build skills that transforms awareness into productive and supportive workplace behaviors.
In today’s globalized world, multicultural teams accomplish a significant proportion of organizational work. Multicultural teams are formed because they improve organizational effectiveness in the global business environment. As such, multicultural teams offer huge potential to organizations. The most critical and practical challenge multicultural teams face is managing conflicts across members’ national cultural boundaries. Other cultural challenges in multicultural teams include dealing with coordination and control issues, maintaining communication richness, and developing and maintaining team cohesiveness. For multicultural teams to be effective, members must learn to address the challenges that arise from team members’ differing nationalities and cultural backgrounds.
Review the results of multicultural workplace in the company, in order to improve and empowering the team members in the company.
Culture can be defined as the beliefs, values and the pattern of behavior of an individual within designated areas. The culture of organizations defines shared values and behavioral expectations. Cultural issues are especially basic issues all around the globe. These issues can happen in various routes relying upon the size, area and the custom culture of that institution. Social issues happen even because of the states of mind and how each individual comprehend in diverse business environment. Today, the corporate administrations and rising business firms have chosen to give the essential attention on trainings and classes at the multicultural working environment that will help them to understand and create