This essay will explain issues that occur in culturally diverse workplaces and describe how personal conceptions may contribute to misunderstandings when working with others in culturally diverse workplaces. This essay will also discuss the impact of cultural differences when conflict occurs and it will give suggestions on how to resolve and manage this conflict. An explanation of who to discuss the conflict with in a work environment will also be discussed in this essay. The issues that arise in a culturally diverse workplace need to be known and identified by counsellors to ensure they are aware of any obstacle forming. Cross-cultural conflict can arise from a range of issues. These issues include language barriers, customs, roles and status, differences in non-verbal behaviour, personal space, appearance, gender, religion and responses to authority (Open Colleges, 2012, p.47-49). While working as a professional in a multi-cultural country it is important for counsellors to understand the influence these issues can have on relationships in the workplace with both clients and colleagues. Fontes states, when the client and counsellor come from different cultures, obtaining correct basic demographic information can be challenging due to atypical family configurations, facts that have been lost or changed in the process of immigration and lying (2008, p.282). These issues may be overcome with honesty and confidence once the counsellor and client have strong rapport. It is important for counsellors to understand their own cultural concepts and how they may contribute to conflict when working with others. As a young female, I understand that in many cultures I would be recognised as incompetent and unhelpful. However, by using le... ... middle of paper ... ...of how to resolve it successfully. A reflection on my own cultural concepts has enabled me to understand how personal values and beliefs may contribute to misunderstandings when working with others and how the impact of cultural differences can affect conflict. It has also explained where to get assistance if needed if conflict arose. This information will be used in my work when counselling clients from a different cultural background. Works Cited Open Colleges (2012) Student Workbook: Work within a structured counselling framework. Open Colleges Sydney, Australia Geldard, D., and Geldard, K. (2012) Basic Personal Counselling: A training manual for counsellors (7th Ed.) Frenchs Forest: Pearson Education Australia Fontes, Lisa Aronson, May 23, 2008, Interviewing Clients across Cultures: A Practitioner's Guide Guilford Press, New York, ISBN: 9781606230534
During the initial interview with the client a new format is used called the Cultural Case Formulation. This takes into account the cultural identity of the person, their cultural definitions of distress, and cultural stressors. Psychosocial stressors are included which can be unique to each culture and the level that a person identifies with their culture can be taken into account when treatment planning. By assessing a client's cultural identity this may allow the clinician to identify barriers or commonalities between themselves and the
With the potential language barrier, a counselor could also ask an interpreter to mediate with the client during sessions to make sure there is an understanding between the client and the counselor. Multicultural knowledge includes counselors’ understanding of their own worldview, knowledge of cultural groups with whom the counselor works, and recognition of sociopolitical factors that impact diverse clients’ lives. Beliefs and attitudes encompass counselors’ values associated with different cultural groups, their ability to recognize and hold in check stereotypes of different cultural groups, a celebration of diversity, and an awareness of how their biases and negative attitudes can adversely influence counseling relationships (Ivers, 2012). One of the hardest parts about being a counselor is admitting your own biases and stereotyping before counseling others of different cultural ethnicities. Once a counselor understands their own biases and stereotyping towards others, they are better able to catch themselves from letting their biases affect their counseling.
This assignment was conducted with myself as the counsellor and Olivia, a fellow classmate, as the client. A fifteen minute counselling session occurred and was recorded, in order for students to be able to critically analyze their counselling skills. Olivia felt the need to talk with a counsellor due to the pressure she is experiencing trying to fit all of her commitments into her weekly schedule. Olivia is currently struggling with splitting her time between her family, friends, school, and new fitness goals. Throughout this counselling session various techniques were used in the beginning stage, action stage and ending stage of the counselling session. These techniques were used throughout these stages of counselling to gain information
As a nurse, I am obligated to care for all cultures, and try to understand their values, beliefs, spirituality, gender roles, and language. Cultures can range from different families, environments, disabilities, or even genders. It is a very broad topic, and I hope to recognize these cultures in my nursing career. Some barriers may exist that can make it challenging to work with people of a different culture, but it is possible to overcome these with the resources within the health care system. The Health Policy Institute identifies that “[t]he goal of culturally competent health care services is to provide the highest quality of care to every patient, regardless of race, ethnicity, cultural background, English proficiency or literacy” (“Cultural Competence”, 2004). Additionally, cultural competence is an ongoing process that involves both the client, and health care professional to work together that best suits the client’s
In such a multicultural world, being knowledgeable and understanding of not only your cultural background, but that of others is essential. Building my awareness on cultures different from my own, and how it shapes an individual’s identity, will foster my personal and professional development. Subsequently, I conducted a cultural interview with an individual whose cultural background differed from my own. Several similarities and differences between our cultures were apparent in the interview, specifically in the areas of race, ethnicity, language, values, and worldview.
Remember, self-reflection is vital to becoming a culturally-competent counselor. The counselor should consistently re-examine their worldview and personal beliefs about diverse individuals and other cultures. The idea is for the counselor to explore their own prejudices, emotions, and preconceived notions of those that differ from themselves. Remaining curious and willing to learn about culturally distinct groups is a practical way of working effectively with varied clients in counseling and understanding what barriers and prejudices are typical in their
...elopment of diverse understanding through my life. I found that The further you explore and understand your own culture, you will be better prepared to face counseling issues in other cultures while avoiding possible pitfalls like bias.
Nelson-Jones, R. (2008) Basic Counselling Skills – A Helper’s Manual, 2nd edition, London: Sage Publications.
“Seek out training in diversity, read literature and self-reflection.” (B. Schauland, personal communication, November 11, 2015) In our course on cultural diversity it has been discussed that individuals from different cultural backgrounds then the counselor may feel that the counselor does not understand their needs, can you reflect on this?
Seligman, L., & Reichenberg, L. W. (2014). Theories of Counseling and Psychotherapy, Systems, Strategies, and Skills (4th Edition). Upper Saddle River, NJ: Pearson Education, Inc.
Nelson, P. (2007) an Easy Introduction to Egan’s skilled Helper Solution Focussed Counselling Approach. Available at: http://mystrongfamily.co.uk/downloads/PDFs/SFP-EasyIntroToEgan.pdf [Accessed 13th February 2014]
McLeod, J. and McLeod, J. (2011) Counselling skills: A practical guide for counsellors and helping professionals, 2nd editions, New York: McGraw Hill
As a nurse strive to provide culturally sensitive care, they must recognize how their client's and their perceptions are similiar as well as different. Nurse enhance their ability to provide client-centered care by reflecting on how their beliefs and values impact the nurse-patient relationship. To provide appropriate patient care, the nurse must understand her/his culture and that of the nurse profession. Cultural biases can be particularly difficult to identify when the nurse and client are of a similar cultural backgroup. When we recognize and know a culture, we will know what is right for our patient, and thus may impose our own values on the client by assuming our values are their values. Recognizing differences a present an opportunity not only to know the other, but also to help gain a greater sense of self. In this paper, I will explain more about diversity and cultural competence in case study.
This essay will attempt to highlight and evaluate the strengths and weaknesses of the three main theories of counselling within the module covered this term. The three approaches in discussion are psychodynamics, cognitive behavioural and humanistic.
The world's increasing globalization requires more interaction among people from diverse cultures, beliefs, and backgrounds than ever before. People no longer live and work in an insular marketplace; they are now part of a worldwide economy with competition coming from nearly every continent. For this reason, profit and non-profit organizations need diversity to become more creative and open to change. Maximizing and capitalizing on workplace diversity has become an important issue for management today (UCSF).