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two models and techniques used for coaching and mentoring
competency professionalism
two models and techniques used for coaching and mentoring
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Introduction
When a company takes on new employees, at any level, the initial impression of professionalism and competence will have an impact on the effectiveness and contribution of that employee. It sets out the standards of what is expected in terms of safety, procedures, and performance. A good induction will welcome the new employee and help them to integrate into the business more smoothly.
It is important to remember that all employees, new and existing, have skills which may not be fully utilised. When recognised and developed, these skills could be of great benefit to the business. A good leader must also be a good coach. Coaching can be used to help develop these untapped resources, and to build on known skills. It will improve an employee’s sense of self-worth, and improve the effectiveness of a team.
In this assignment I will describe some of the benefits of induction, and the support that can be offered after the induction period. Including the induction procedure of Romec Ltd. I will also talk about a recognised coaching technique which can improve confidence and performance in the workplace. I will prepare a plan for a coaching session to show how timescales can be used and how to overcome resource implications. To conclude, I will explain the principle of feedback, and the importance of this in a coaching relationship.
Benefits of Induction
“Most employers recognise the fact that their staff are their greatest asset, and the right recruitment and induction processes are vital in ensuring that the new employee becomes effective in the shortest time”
ACAS, June 2005
Inductions should be a key part of every employee’s education into Romec. There are many benefits to having a good induction w...
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...tant. To be constructive, feedback should not be delivered in a manner that provokes resentment, resistance, defensiveness, hurt feelings, shame or a sense of failure. This is where emotional intelligence really makes a difference.
Constructive feedback can be an effective tool when coaching other people in order to praise their strengths and develop the areas where they need to improve. The coachee’s performance and behaviour must be the focus and not the nature of the coachee. This will guarantee a positive response and understandings which will make the coaching effective. The positive attitude towards the coachee will boost self-confidence and assure sustainable learning and development.
In conclusion, timing of the feedback is also important as the main goal is to get the full attention of the coachee and main the focus should be to help team members
Feedback is an excellent tool to provide employees with information and guidance. Feedback consists of two-way communication. Employee feedback provides managers with clues regarding how they are hindering or aiding their subordinates ' work performance. Supervisory feedback should inform, enlighten, and suggest improvements to employees regarding their performance. Feedback increases self-awareness. Proverbs 19:20 states “Hear counsel, receive instruction, and accept correction, that you may be wise in the time to come.” If presented correctly, feedback is not positive or negative. It is just data to make someone aware of the impact of his/her skills and behaviors on
This article discusses the effect feedback has on an employee or subordinate, and evaluates the most appropriate way to deliver feedback. Negative feedback given in a positive manner can be very beneficial and stimulate change; however, negative feedback given in a negative manner has a tendency to decrease motivation and change. The article also talks about the role the Manager plays in helping the employee cope with the emotional affects of receiving negative feedback. In order for the negative feedback to have a positive effect on the subordinate, the Manager has to understand how to connect emotionally with the subordinate, and help them through the feedback process.
Personal coaching as defined by Biswas – Diener (2009) is a professional relationship in which coaches work with clients to facilitate experiential learning and improve functioning and performance, of in the context of working toward specific goals. Some core assumptions that people have an innate capacity to grow and develop a focus on mutually agreed upon goals, and an understanding that the relationship is relatively equal and collaborative as stated by the author (2009). Some techniques that are in seen during a coaching process include but are not limited to the following list as provided by the author: active listening, the use of powerful questions which are based on broad and open-ended to raise awareness of the client to take stock of their values and resources, cognitive tools are used to reframe negative interpretations, use different types of encouragement tools, and that clients are held accountable (2009). The topics that will be discussed in this paper include what skills do I current have, which skills need to be develop, my comfort level and effectiveness, coaching approaches (including methods and tools), any challenges about coaching and finally how coaching relates to my professional career.
conducting the process rather than directing outcomes) is crucial to the goal-oriented coaching that is the motivation of this paper (and what distinguishes coaching from traditional approaches to training). Such goal-oriented coaching is engrossed on the accomplishment of clear, identified goals, rather than the problem analysis characteristic of more beneficial forms. Coaching is proposed to encourage future development and a alteration in actions.
Induction and coaching in the workplace is important in retaining and developing employees which in turn benefits the employer by having high achieving staff. Utilising an induction plan introduces new employees into the business and assists in helping them to fit into the organisation and structure. Ongoing coaching will help employees develop their skills to be a better performer at work.
From researching the benefits of Induction and coaching and also looking into techniques and procedures, I recognise that the achievements of businesses can be greatly advanced. As an aspiring team leader I believe I now understand the process’s and benefits of induction and coaching, which will allow me to develop team members, with the aim of instilling Romec’s core values, making the teams I lead safer, more efficient, and more profitable.
The purpose of this assignment is to develop an understanding of Induction and Coaching within the workplace. New employees need to be inducted in to the workplace to ensure they are able to work safely and effectively as soon as they start with the Organisation. The success of an Organisation depends on the right skills and abilities of their employees.
Coaching and mentoring are two distinct workplace functions however they are related. These functions act as methods in retaining and developing talent. They also act in attracting talent to an organisation, as an effective tool in aiding and developing employee performance. Employees nowadays now look for these opportunities to help them establish the behavioural attitudes they feel need to be adopted within the workplace and how to have the right attitudes. Coaching and mentoring programs provide the trainee with real knowledge which will bridge the gap between educational theory and actual business practices. M...
Feedback is a first person communication skill that is a fundamental aspect for personal and professional development. Feedback involves communicating information of ones observed strengths, weaknesses, and suggestions for improvement on tasks performance or behaviours towards another, and its purpose is to benefit and provide insight to the feedback recipient (De Janasz, Wood, Gottschalk, Dowd & Schneider, 2006). This form of communication is characterised as specific, descriptive, constructive, as well as supportive (Shute, 2008). As illustrated in the video (2:17), feedback is demonstrated by an initial positive observation, followed by the presentation of the feedback itself. Subsequently, there was an invitation of response to gain further understanding and clarification, an appropriate suggestion for improvement, followed by a positive encouragement. According to De Janasz et al. (2006), these demonstrated components of feedback are considered effective. The above explanation of feedback ther...
I wanted to start telling the story of our experience by sharing the feelings I brought into this exercise. A few years ago I underwent an experience of coaching through several sessions that left me this taste in the mouth that the coaching as a tool to develop others is not very effective. I have not taken the time to deeply analyze what went wrong but in general if I had to choose to do it again I think I would choose another methodology to foster change. Its objective in general is to assist in building behavioral skills, but in my opinion to really look for a long lasting change you need to give a deeper understanding to the lack of a certain skills, strongly reflect on the variables linked to it as could be the emotions, values and motivations that conduce you towards a behavior different that that one desired. Personally, I enjoy seeking information that allows me to jump beyond the facts, and staying on the behavioral side of the reality limits my passion for inspiration and insight.
This will always filter down to the rest of the organisation if the Executive Team and any senior management are fully involved. The CIPD (2009) states that the VT Group plc took a “top-down approach...Senior executives and managers have all undertaken training in coaching and as a result the approach has been embedded into the organisation.” By taking an approach like this, the whole organisation becomes more aware of the importance of such a programme. It has high results as well as stated within the VT Group plc, within two years their revenues and profits
The connection between the new worker and the business is a two-way road and extraordinary compared to other approaches related to onboarding. One of the essential objectives of an onboarding procedure is to enable new contracts to adapt to the social and expert desires of their new work with the goal that they can continue serenely and become viable in their parts.
The manager can improve the unit by coaching Sandy and prevent any further negative results from her behavior. The six-step coaching process requires continued commitment from the manager for success. The manager must utilize all six steps and provide feedback to employees throughout the year. Managers can use coaching to help redirect employees and prevent the requirement for disciplinary action. Coaching can be a very valuable tool if managers commit and strengthen their coaching
An induction programme aims to bring in an employee or to familiarise the employee into the organisation or to the new post in an effort to turn him/her into a useful and productive worker. An element of the induction is the orientation which also aims to familiarise the employee into this position that they have assumed in order to inform them of what is expected of them in the job and assisting them to handle the tension of conversion.
Managers and higher heads should make it their duty to keep each member of the organization abreast of all the operations of the business and the goals to be met. During the recruiting and training process of a job, there should be an orientation section that not only welcomes the new employees to the organization but also informs them of the values and goals that should be met. When employees are educated about the standards of the company, they will aim to reach similar levels. They will be eager to learn new techniques and accept responsibility. Furthermore, communication about the policies set for the expected behaviour among the staff is vital for the total efficiency and effectiveness of