Walt Disney World Resort: Prep School And Your First Dream

Supporting materials are vital in speeches to provide expert knowledge validation of the speaker’s content (O'Hair, Stewart, & Rubenstein, 2015). Additionally, supporting materials can influence the audience by appealing to their learning styles (O’Hair et al., 2015). Supporting materials include “examples, narratives, testimony, facts and statistics” (CSU-Global, 2017, para. 1). One way for a speaker to practice including supporting materials within a speech is to select familiar topics and examine an outline of main points and sub-points (CSU-Global, 2017). The topics selected for this exercise include planning a Walt Disney World Resort vacation and process improvement. This paper will explore these two topics and generate a list of three

I have been planning trips to Walt Disney World Resort since 2007 and have been an annual passholder for the last two years. Therefore, I am very familiar with how to plan a trip having leveraged many resources readily available on the Internet. That said, many of these resources are overwhelming and cumbersome to the new Walt Disney World Resort traveler. I have found that two of the best sources for the first-time Walt Disney World Resort traveler are WDW Prep School and Your First Visit. In particular, the six-step process of planning a Walt Disney World Resort vacation from WDW Prep School is easy to follow and has been recommended multiple times to first-time travelers. The six-step process includes: 1) pick a date, 2) choose where to stay, 3) make a daily plan, 4) pick dining options, 5) plan park touring, 6) add extra magic (WDW Prep School, n.d.c). The first two steps in the process will be used to express the main point and sub-point topics for planning a vacation to the Walt Disney World

I have been practicing business process improvement formally for over ten years with both technology and business processes. Within that period, I have become Six Sigma Green Belt certified, ITIL Foundations certified, and received a Master’s Certificate from the University of Minnesota-Twin Cities in Business Process Management. Two well-known business process management frameworks I have used include the Lean Enterprise Institute and iSixSigma. These are both valuable and trusted resources in the field of process improvement.
• Main Point: Process improvement seeks to identify the goal of the process, maximize value and minimize waste in the process. o Sub Point: DMAIC is a five-step process improvement roadmap to Six Sigma, which includes define, measure, analyze, improve, and control (iSixSigma, n.d.). o Sub Point: Lean maximizes customer value to increase effectiveness and eliminates wasteful activities to promote process efficiency (Lean Enterprise Institute, n.d.b).
• Main Point: Defining and isolating the problem or gaps in a process will help direct the course of the improvement activity. o Sub Point: Define is the first step in the DMAIC framework of Six Sigma, which seeks to define goals of the project and process and identify the deliverables which will be created during the process improvement (iSixSigma,