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Research proposal on vodafone
Research proposal on vodafone
Research methodology Introduction
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Research Methodology
Research methodology is simply and purely the framework for the study or collection of data. Research is a way to solve problems, which also involves exploring the possible methods and arriving at the best solutions.
Study:
This Dissertation report is descriptive type of study on the topic:
“Manpower Resourcing in Vodafone”
Data source:
Secondary data- This report is totally based on secondary data as all the information is collected from the internal source of the organization. Various sources like websites; Vodafone’s internal journal is also used. Apart from this, lots of observations were also there. Official web site of Vodafone also helped in knowing the history of Vodafone.
Research steps:
To study about organization
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Certain steps are pre-defined and which has to be followed by the resourcing team of Vodafone all over India. Following is the explanation of the steps given in the resourcing cycle on which the research of this report is done:
Resource Definition- Resourcing in Vodafone is done on both bases i.e. on rolls recruitment directly to Vodafone and outsourcing for which Vodafone has tie-up with Apex services and KVC consultants. Resourcing is a ongoing process in Vodafone as hiring is done on a regular basis.
Skills and profile development- This includes evaluation of employees skills, personal attributes and values as an effort to maximize persons job performance and contribution to the company. It applies to Vodafone at the time of the initial screening of the candidates by the resourcing team, and to know the contribution of the employees at the time of giving them opportunities at the time of Internal job posting.
Pre-Screening- It is the process of screening the candidate before his actual interview takes place. In Vodafone pre-screening is done by any one person of the resourcing team by matching the candidate’s resume with the
The proponents of contracting out assume that outsourcing in the IT sector is useful in strategic, technological, and economic reasons. (Gonzalez, Gasco & Llopis, 2009) They believe that outsourcing enables an organization to get the same or better services with lower cost. First, strategic advantages enable organizations to refocus on strategic and core functions, and provide flexibility for organizations because organizations need not to concern about routine tasks (Gonzalez, Gasco & Llopis, 2009). OPPGA (1998) also support these strategic advantages. It asserts that outsourcing can provide organizations with great flexibility in personnel and facilities in short-term projects. Outsourcing providers can provide better services for clients since they usually use new and developed technologies. Second, proponents think that outsourcing gives organizations opportunities to access to technology and reduce technological obsolescence without large investments (Gonzalez, Gasco & Llopis, 2009). Lastly, Pros assume that contracting out can save s...
In 2016, Telstra experienced 7 outages, and two this year has seen Telstra spend $3billion worth on improving its network. In one of the outages, which had affected thousands of Telstra’s Internet customers, Telstra had come out with an apology statement where each customer who was affected by the outage was automatically given $25 worth of credit. To carry on with the role of management especially with Ceo Andy Penn, is his ability and expectation to maintain the investor confidence within the company. In recent times, Telstra has seen a decrease in revenue and value where Telstra has began to borrow money to keep up with dividend payments to keep shareholders loyal. This decrease is twofold. One is because of the competition, where Optus and Vodafone have both been revitalised in particular in the mobile market. Here is where Andy Penn comes in, he brings confidence that Telstra as a company is strong as Telstra has “as strong balance sheet” and a “good track record on the construction site”. In this case, Telstra uses the strategy of a management team in order to maintain consumer loyalty and trust, as well as the business’ reputation during the 2016 network
Firstly, the report will introduce the company and give an outline of the current operations, with focus on their current position in the market, and discuss the main competition faced in a global market. Secondly, focus will lie on the external forces and their influences on the company’s operations, along with discussing the strategic opportunities in order to overcome any facing competition. Finally, the report will include recommendations for the future of Vodafone and how they can become a market leader.
Bharti was faced with many competitors by 2002 and 2003. The total Indian telecom revenue was “8.5 billion and growing rapidly at 17 percent per annum.” (Applegate, Austin, and Soule) To be a top competitor in this market a company would have to lower their unit cost while their shared increased through acquisitions and bankruptcies of other companies. Bharti had several major competitors which were: BSNL, MTNL, Hutch-Essar, Tata, Idea Cellular, and Reliance. In order for Bharti to be competitive in this market that was going to have to provide value services. Services like games, ring tones, and text messaging to name a few. These services needed to be efficient and reliable. They were going to need the best technologies that were available to them. With the constant growth Bharti need a way to be competitive in the growing industry. Akhil Gupta, the former CFO and current managing director, recognized that the company was not able to handle its growth and maintain high customer service along with having to manage its ever changing IT and network services. His proposed idea to handle the challenges Bharti was faced with in their IT and network services was to outsource those areas in which Bharti was not completely competent in. Could outsourcing be the way of the future for Bharti?
To fully take advantage, the company needs to better understand its expectations on the subject, its obligations, along with its constraints and desires. It is therefore proper diagnosis of its needs can be acheived by asking the right questions. Many outsourcing operations prove to be a failure (Barthelemy, 2003; Bryce & Useem, 1998; Embleton & Wright, 1998). Many organisations are barely aware of the process that they initiate when they decide to outsource (van Engelen, 2005). Internal HR staff devotes only a fraction of its available time to the management of external relations and the monitoring of providers (Lepak & Snell,
...urcing services, the company operation will be became a mess. This is because one organization can’t run a lot of task or project at one time. Therefore an organization need outsourcing in the way to help their organization run smoothly.
In the past few years, the number of call centers all over the world has been increasing. This spike in the number of call centers all over the world is owed to the fact that more and more corporations are outsourcing their customer care businesses to other nations in the form of call centers. This trend is followed because in countries like India, China, etc. since the population huge, cheap labor is presence in abundance and thus saves the big multinationals a lot of bucks. This act of outsourcing is however a very resourceful concept for such nations as it is helps in the creation of employment.
Vodafone is the world's largest mobile telecommunications community, employing over 65,000 staff and with over 130 million customers. The business operates in 26 countries worldwide. Vodafone is a public limited company with listings on the London and New York stock exchanges.
Covering sixty-three nations, the vital union will see Vodafone Global Enterprise supply about 50,000 Unilever workers with gadgets, network and Managed Mobile Services, which will enhance the conventional path and direction of Unilever's portable interchanges spend, upgrading cost efficiency and effectiveness in relation to the delivering of products and services. Vodafone Global Enterprise deals with the correspondence demands and needs of its clients in relation to the agreement, Vodafone will likewise supply services to Unilever with important information on the most proficient method to increase more prominent upper hand through conveying inventive versatile arrangements. Likewise, Vodafone will give key guidance on new patterns, for example, the successful administration of purchaser gadgets and applications in the working environment. Vodafone and Unilever will work a graduate learner trade project to empower further versatile development in the work environment. To rearrange the administration of Unilever's versatile interchanges, Vodafone will send a variety of arrangements including Vodafone Telecoms Management, a completely facilitated and oversaw administration intended to eliminate various operational issues. Supported by Vodafone's worldwide backing and administration level understandings, Vodafone Telecoms Management will give Unilever more prominent perceivability and administration control over its telecoms consumption, and additionally enhance the nature of administration conveyed to representatives. (Technology Marketing Corporation,
Therefore, human resource professions plan in a way by understanding the requirement needed to handle task of a particular department. Therefore, giving job description is essential where essential skills and requirement that a candidate need to have must be given. Besides, person specifications are also important to know the experience and qualities within a person (Wright et al. 2014). After recruiting the candidates they are screened and selected to come up in next level where interview will be conducted among the selected candidates. In addition, training is an important element that groom up the candidates according to the roles and responsibilities they will be conducting as an organisation
A disciplined approach to management eying leading employees, improving the management team and building the business strategy. Instead of treating each problem as a one off. They design systems and structures that make it easier to handle in the future. (Techrepublic, 2015) 2.2. Risk of exposing confidential data: When an organization outsources HR, Payroll and Recruitment services, it involves a risk if exposing confidential company information to a third-party Synchronizing the deliverables: Some of the common problem areas include stretched delivery time frames, sub-standard quality output and inappropriate categorization of responsibilities. At times it is easier to regulate these factors inside an organization rather than with an outsourced partner Hidden costs: Although outsourcing most of the times is cost-effective at times the hidden costs involved in signing a contract while signing a contract across international boundaries may pose a serious threat Lack of customer focus: An outsourced vendor may be catering to the expertise-needs of multiple company at a time. In such situations vendors may lack complete focus on your organization 's tasks. 2.3. 1.Know the
Its people. If the candidates aren’t hired or positions remain vacant for an extended time and work suffers because of it. The company’s growth is bound to be affected. However, outsourcing staffing and recruiting process can help you fill such gaps, make sure you have the right quantity and quality of people, operations runs smoothly and the business grows consistently.
Vodafone have 91% population coverage. Their strength is they are international recognition so people will believe that they have more experienced worldwide.
Research which is also known as the search for knowledge is an art of scientific search for specific information. According to Clifford Woody, the research includes defining and redefining problems, formulating hypothesis and suggested solutions, collecting, organising and evaluating data, making deductions and reaching conclusion and further testing whether the conclusion will fit into formulating hypothesis. Research Methodology is a scientific and systematic way of finding solution to a problem. In this research, researcher has studied various steps for research like problem along with the logic behind them. For this study, researcher must know various research techniques like mean, mode,