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The effects of organizational culture
What is organizational culture and why should we care
The effects of organizational culture
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Introduction
Organizational culture refers to a pattern of basic assumptions about a particular group, association, or organization that are so well integrated to help the group deal with issues concerning both its internal and external environment.They are upheld by all existing members of the group and passed on to new ones. (Schein, 1992, p. 111)
Responses
The organizational environment comprises of the internal environment (representing factors within anorganization) and the external environment (comprising of factors outside the organization). The organizational environment is always changing and highly uncertain and these factors impact on the organization’s operations and performance. Therefore,managers must be conscience of the ever-changing
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Virgin Atlantic has grown to become one of the largest airlines in Britain.(Martindale, 2007)His strong work ethic has seen the Virgin group grow rapidly since the terrorism scare in 2002. In line with this growth was the firm’s deviation from the norm by filling vacancies internally. This reward mechanism was highly motivational and saw capacity building amongst its employees build strongly in line with the firm’s overall growth and profit strategies.From such a young, inexperienced team, the management has grown from strength to strength and building a strong organizational culture based on performance setting, strong ethics, and dedication to close relations between various aspects of its …show more content…
At the core are organizational values. Such values encompass attitudes, behaviors, beliefs and morals that the organization promotes in line with its corporate image.
2. Leadership effectiveness:Good governance and administration within the organization in terms of enhanced communication, and adherence to the very values that they stipulate for their employees. Leadership styles and personnel within the organization play the role of pacesetters for the rest of the organization.
3. Balance of stakeholders’ interests. Organization has several stakeholders with interests that may conflict with each other i.e.,customers, suppliers, financiers, owners, and workers. All these groups have needs and demands some of which may be directly in conflict to each other. An ethical culture recognizes the existence of such tensions and attempts to maintain a balance by satisfying most if not all of these demands.
4. Process integrity: The ethical culture requires that the values held so dearly by the firm must be reflected within the organizational processes themselves. These processes are key in building both the public’s trust into the firm and that ofmembers within the
...ints this can be accomplished by applying the remedies discussed by Rion. Applying these principles will be helpful in building relationships with customers, employees, and stakeholders. Associates who know how to handle ethical concerns are also more productive, they possess strong core values that reinforce their sense of purpose. Rion’s concepts are ethically sound, relevant, and can be supported by biblical verses like Col. 4:1, 1 Jn. 5:4, and Ro.3:31. “If you build that foundation, both the moral and the ethical foundation, as well as the business foundation, and the experience foundation, then the building won't crumble” as cited by Henry Kravis N.D.
Is change going to keep Qantas in the air, or force them to the ground?
“Without change there is no innovation, creativity, or incentive for improvement. Those who initiate change will have a better opportunity to manage the change that is inevitable.” William Pollard’s, a 20th century physicist, words show us the power of being proactive, and igniting change to strengthen a company’s productive climate (Sellers, Boone, Harper, 2011). Acme Airlines flight attendants lacked incentive to improve the quality of their work, as a result of distrustful management and overall frustration within the company. Acme took successful steps to rebuild their FA program into a more relationship oriented work environment. Through an understanding of effective leadership, we will use the
The Southwest Airlines company and its culture is one that is often cited in today 's business classes. The airline is widely known to be “different” compared to many of its competitors, a result of its founding values and strong corporate culture. This culture developed early in Southwest’s history and was deeply entrenched due to the competitiveness of the airline industry, as well as due to some of the pressures experienced as a result regulatory issues and stiff competition.
Deregulation for 16 years (1978) has resulted in an icnrease of domestic carriers from 36 in 1978 to 100 in 1985.
Most organisations begin the method of establishing organisational ethical projects by introducing codes of conducts. It helps to generate public trust and improve
Organizational culture is the system of shared beliefs and values that develops within an organization and guides the behavior of its members, while organizational structure is an expression of social and economic principles of hierarchy and specialization (Kinicki, 2015). Both the culture and the structure of an organization are important things for management to understand in order to successfully set and achieve an organization’s goals. Companies who excel in highly competitive fields can attribute their successful economic performance to a cohesive corporate culture that increases competitiveness and profitability. This culture is best utilized in an organization that has the necessary structure to allow its employees to coordinate their actions to achieve its goals.
Ethics shapes our attitudes towards the world, other people, and cultures and how we process right from wrong. I would love to believe that the world is made up of individuals that have a high level of integrity and pure ethical fibers; however, this is not the world in which we live in. Ethics or rather morals entail mechanisms that defend, systematize as well as recommended conceptions of right or wrong, good and bad. Interestingly, organizations have to develop ethical codes to ensure employees and employers understand the difference in doing right or wrong. It is no secret that ethics are an essential aspect of successfully running any organization or government, yet, countless corporations grow precipitously on unethical practices. Ethics
An organization needs to adhere to ethics in order to effectively implement its mission, vision, and objectives in a way in which offers a solid foundation to management and their subordinates to properly develop and implement its strategies. By doing so, the organization as a whole is essentially subscribing to one commonality that directs all of the actions of the employees of the organization. Additionally, it assists in preventing such employees from divergence in regard to the proposed strategic guideline. Ethics additionally ensures that a strategic plan is developed in accordance to the interests of the appropriate stakeholders of the organization, both internal and external (Jin & Drozdenko, 2010). Likewise, corporate governance that stems from various regulatory parties makes it necessary for organizations to maintain a high degree of ethical standards; this is done by incorporating ethics within the organization’s strategic plan so as to foster a positive corporate image for the stakeholders and general public (Min-Dong Paul, 2009).
Southwest Airlines is one of the nations most successful airline travel companies. The company has implemented many measures to gain a positive public opinion. First of all at the foundation of Southwest Airlines is a fantastic mission statement its mission is “the dedication to provide the highest quality of customer service with a sense of warmth, friendliness, and upbeat business spirit.” By continuing with this mission, Southwest Airlines has achieved a stunning thirty-one years consecutive profitable years and many prestigious awards for the fewest complaints by many administrative organizations including the United States Department of Transportation. Another reason for Southwest Airlines success comes from the company’s leader, the
The culture of business ethics is in part revealed in the critical thinking stage. As I mention earlier, the mission of an organization is not an equation without the vision. Cultural principles of business ethics are simple, scholars relate the ethical conduct displayed by an organization, corporate social responsibility. For example, in 1982, Johnson & Johnson’s Tylenol medication commanded 35 percent of the U. S. over the counter analgesic market (Baker, 2015). When Tylenol discovered there was a global catastrophe, in the breach of their medication they recalled the batch prior and after, plus issued an immediate statement on the process, until the finding facts, subsequently, not putting the product on the shelves until everything was resolved (Baker, 2015). Tammy A S. Kohl (2012) wrote about a recent study performed by the Institute of Business Ethics found that companies displaying a clear commitment to ethical conduct consistently outperform companies that do not display ethical conduct (Kohl,
Organisation is the most important element in management. Any organization is located and operated in the environment. Every action of all organizations is possible only if it allows its realization. The internal environment is the source of its vitality. It involves the capacity needed for the functioning of the organization, but at the same time can be a source of problems and even her death of the organisation. The external environment is the source that supply organization resources. The organization is in constant exchange with the external environment consequently it provides itself with survival. The main objective of this work is to consider elements of the internal and external environment of the organization which are in a constant
The concept of organizational culture is one of the most debated topics for researchers and theorists. There is no one accepted definition of culture. People even said that it is hard to define culture and even more change it. It is considered a complex part of an organization although many have believed that culture influences employee behavior and organizational effectiveness (Kilmann, Saxton, & Serpa 1985; Marcoulides & Heck, 1993; Schein, 1985a, 1990).
“Values are the beliefs of an individual, group, or organization, in which they are emotionally invested” (Carpenter, Bauer, & Erdogan, 2015). Many organizations consider corporate values strategically import for building their company’s reputation and keeping the customers’ confidence and allegiance. That, however, is only a tiny portion of the strategic benefits that organizational values can offer. “Further benefits include:guidance for decision-making on all levels, selection criterion for new employees, driver for individual and corporate behavior on all levels supporting the vision, mission, and goals of the company, and effective definition and implementation of core values” (Gupta, 2015). Values within a company need to be more than just a few words that sound nice to ensure overall acceptance within an organization. “Effective core values need to be emotionally appealing and workable” (Gupta,
Ethics and values are very important in guiding employees and management in an organisation. It encourages employees to be accountable and transparent and also in make ethical decisions. In an organisation that ethics are practiced there are less conflicts and there is consistency at all times even when an organisation undergoes difficult times. A code of ethics is established in an organisation to solve problems when the do arise and explains how employees should respond when faced with different situations. Values and ethics are important for employees to get along. Our values tell us what we think is important and that helps us in making right decisions. For example a person who values justice will not be coursing conflicts and will adhere to ...