Torrid Case Study

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Torrid Torrid is a chained retail store owned by Hot Topic whom caters to plus size women, first opened in 2001 (Hot Topic, Inc.). The first store opened in the Brea Mall in Brea, California along with a website, www.torrid.com (Wikipedia-Torrid, 2014). Within the first year of business Torrid opened 6 stores (Wikipedia-Torrid, 2014). The Hot Topic Corporation founded Torrid based on feedback from the plus-size clientele; whom wanted a store that tragedy only to plus-size consumers. There was not a wide variety of “fashion forward" items provided in the already established stores; Hot topic. The store targets plus-size females aged 15 to 29, who are interested by the changing fashion trends and by "pop culture" (Hot Topic, Inc.). Hot Topic Inc. stated in the 2007 business report "We believe our torrid store assortment allows young customers wearing sizes 12 to [28] to match the style, excitement, and selection available at other non-plus-size junior retailers” (Hot Topic, Inc.). "Torrid follows the Hot Topic merchandise strategy of monitoring fashion trends closely, and direct communication between customers, employees and corporate personnel to be in step with current fashion" (Hot Topic, Inc.). Torrid only operates in the United States; currently there are 151 stores in 36 states (Hot Topic, 2011). The store offers plus-size clothing, lingerie, shoes and accessories for women and teenage girls’ sizes 12 - 28 (Torrid, 2014). The clothing is on the more expensive said, due to the sizes and brands offered. Torrid's product mix is approximately 50% private label, and 50% external brands like Dickies Girl, Tripp, Freestyle Revolution, and Z. Cavaricci (Hot Topic, Inc.). Torrid's goal as stated in the 2007 business report is to be... ... middle of paper ... ...Torrid store location for any amount up to the current balance. Unused amounts remain on the card until redeemed by the customer. Customers may add to outstanding amounts on their existing gift cards. Website offers content such as special events, contests, job postings, store locations, community features and editorials on topics of interest to our Torrid customers. We also sell Torrid gift cards via this site. We seek to make a strong connection to young plus-size women and build our Torrid brand through our fashion forward marketing message. To support this, we advertise in premier fashion magazines with national distribution. We also conduct activities to increase awareness of and interest in our brand, our mission and our objectives, such as local and regional “model search” contests, where we solicit involvement of our existing customers and future customers.

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