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Developing leadership communication skills
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INTRODUCTION Intermodal Transportation’s assignment were required us to present details information and understandings on how logistic company runs through a local logistic industry. Students are given a huge task and studying on selected transportation company and understand how real world of logistics revolve. There are many choices to be considered to decide which company would be choose as well as other’s group’s company. After a long discussing session, we decided to choose Tiong Nam Logistics Holding Malaysia and do research about their company. Tiong Nam got quite a reputation in Malaysian shipping industry. Even the people already familiarised with the company’s name. Plus, the content for the assignment is quite easy to browse through internet. Tiong Nam provides services such as cold chain, machinery, logistics and property. As we know, every company have their own philosophy that they need to follow as the safety and security regulations to have a success logistics company. So, Tiong Nam had created their own philosophy to their workers, staff and customers. There are many awards that Tiong Nam Company had achieved. As examples, Frost & Sullivan ASEAN 4 Logistics Award (2007) Best Domestics Logistics Service Provide – …show more content…
Ong Yoong Nyock, at Tiong Nam, they believe that continuous improvement, leadership, communication could benefits for employees, competitiveness and commitment to excellence in corporate image are the main factors needed for any company to be successful (Chan, 2007). A good leader needs to have the ability to set a clear set for the company's growth. The employees are definitely Tiong Nam's biggest asset. They also plan to be more competitive in the industry and are working together with all their employees to present a reputable corporate image to all existing and potential clients (Chan, 2007). Tiong Nam also believes in rewarding employees who excellent in their
In Tim Seibles' poem, The Case, he reviews the problematic situations of how white people are naturally born with an unfair privilege. Throughout the poem, he goes into detail about how colored people become uncomfortable when they realize that their skin color is different. Not only does it affect them in an everyday aspect, but also in emotional ways as well. He starts off with stating how white people are beautiful and continues on with how people enjoy their presence. Then he transitions into how people of color actually feel when they encounter a white person. After, he ends with the accusation of the white people in today's world that are still racist and hateful towards people of color.
From a psychological standpoint, Dellen Millard’s actions and personality are clearly not typical of the average human. Millard was extremely affluent, yet committed murder in order to steal a car he could have easily bought. ‘Why?’ is the question which psychologists would ask. Millard was raised wealthy, educated, and privileged; he was not abused as a child, nor was he denied affection or care. Unlike many psychopaths, sociopaths, and murderers, Millard did not seem to have a troubled or traumatic life at all. What experiences in Millard’s life could have given rise to his manipulative, thrill-seeking and criminal behaviour- as well as his apparent lack of conscience- in spite of his indulgent and ordinary upbringing? Psychology studies- and attempts to comprehend- human behaviour: the human mind, personality, and thinking. As such, psychologists would find interest in understanding the thoughts and motivation behind Millard’s cold-blooded actions. They might look towards his childhood for answers, and endeavour to discover the events in his past that shaped him to be the person he
Although Vietnam is rapidly developing, the poverty percentage of the particular country is still high. Topman is considered to offer midrange prices to its customers but the currency of Vietnam is gradually low and unstable compared to the currency of United Kingdom. Therefore, Topman’s product might be considered expensive for most of the Vietnamese when products are converted to Vietnam Dong, which is the currency of Vietnam. As the price of fuel is increasing rapidly, same goes with the logistic expenses. Topman varies each of its collection every two weeks. Therefore, there will be frequent shipment of its products to Vietnam from United Kingdom. The price of Topman’s product will be slightly higher as logistics expenses are added in the cost of the products.
The company’s approach to motivate employees has been working in a positive way. The employees are satisfied with the family style community, and the productivity has increased as well. The company’s style of treating employees as important partners has been successful in other manufacturing companies too. For example, when Honda opened its first factory in the U.S., the CEO and employees shared the same cafeteria, just like Lincoln.
Erik Peterson faced a number of challenging situations with Jeff Hardy, a high level employee with CelluComm, the parent company of GMCT. At first we see an awkward relationship with Jeff Hardy whom Peterson had been assigned to work under by Ric Jenkins, partly due to the lack of concrete relationship guidelines between the two (Sami, 2013). Hardy had very little operational experience, and Peterson felt that he was unable to receive constructive guidance from Hardy. As a subordinate to Hardy, Peterson should have instead attempted to resolve this problem early on as it was a critical relationship within the GMCT Company. Consulting Hardy by letting him know of his concerns would have been a more efficient and respectful manner in handling the situation. This relationship building would also have been integral in facing the Peterson-Hardy communication issues with respect to the local municipalities and fire department. Operant Learning Theory (Johns & Saks, 2014, p.54) suggests that as a result of this negative consequence Peterson should be able to improve his interpersonal skills specifically with superiors within the organization moving forward. As a subordinate to Hardy, Peterson should have instead attempted to resolve this problem early on as it was a critical relationship within the GMCT Company.
Strong customer relationship: high-touching, responsive customer service. Flexible: mix model of owning and chartering vessels. Specially sized shipping: refrigeration and insulation containers. Weaknesses - No operating experience in TransPacific market.
DSS was designed to place administrative assistance in small western school districts in 1997. There were three founding members whose goal was to help school districts that had limited staff to deal with certain administrative issues such as labor agreements and procurement systems. The company has grown to remain a viable business it must expand its book of business. The company had focused its attention on increasing small school districts as potential clients. But know they want to develop products that would encompass both the small and large school district. As the company tried to expand their business they found that their corporate structure needed to change to better address the needs of its clients. With change sometimes brings
The defendant is an Airlines Company that had 900 employees. The economic crisis followed with monetary crisis gave bad effects to the defendant. They should decrease the number of their airplanes form 9 to 2 airplanes. They also had to do the efficiency on their employees to 700. On the efficiency process, there was an agreement between the defendant and employees representation on October 30 1998. The agreement stated that they would bring Independent Public Accountant to analyze company financial condition. During the process, all side should work on their duty. The Defendant should pay employees’ wage. The agreement was not guarantee that didn’t mean the dispute process was over, but the negotiation still moved on. During the process, there was another agreement between the defendant and several employees. They agreed the finish the disputed process and the employees would get separation pay. Meanwhile, other employees, who were 153 people didn’t agree with that agreement. Because they didn’t agree each other, so the employees gave the case to the “Panitia Penyelesaian Perselisihan Perburuhan Pusat (P4P)”.
Written Case Analysis IBM Salient Case Facts at a Glance: John Akers became the CEO of IBM in 1985. By this time, IBM had registered a drop in earnings for the first time. This trend continued, creating various other problems till John Akers was forced to resign in 1993. IBM was perceived as a ruthless giant with tremendous growth.
My understanding of case management comes from an accumulation of lecture, readings, and a little bit of research. At first I thought case management meant to manage a case, which it kind of does, but it is a lot of background work that goes unnoticed from the workers part. One thing for sure I can say about case management is that is a very stressful and demanding job for the worker, therefore, you have to be a responsible worker, so that your client can hopefully get the services and resources he or she may need. As a case management worker your responsibilities are many, for example you are to educate, empower and enable your client to be self sufficient.
Our Logistics unit is driving for synergistic growth, developing and securing its links to Container Shipping
This paper will explore how the company is fairing under the leadership of its current CEO, Andrea Jung. There are two opposing views regarding the company's current and future success. One group feels that the firm has a promising future with Jung at the helm while the other group does not. This paper will analyze the pros and cons uncovered by each team member and discuss which view prevailed in the debate and why.
Outbound logistics: They are made up of centralized logistic centers to promote efficiency, global network, reduced emission of CO2 by 22% to ensure ecological sustainability and lastly to improve customer service.
The business of Smitty’s Lil Hauler remains extremely important and related to the today’s competitive business environment. Jeff Malott must clearly explore the advantages and disadvantages of buying the business of Smitty’s Lil Hauler. The business is essentially successful and diversified; therefore, Jeff Malott seems interested and positi...
In logistic industry, they have been through lots of challenge in worldwide market. As the containerization of the global economy scopes, a phase of development and explanation, ports find themselves inserted in ever changing commercial environment where logistics is the forefront. Thus, this industry reaches a phase of maturity and rationalization due to the process of logistic on land.