Thompson's PCS Model

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Practitioners must employ a variety of knowledge and skills in order to gain understanding of situations and to form relationships with service users. Within this assignment I will draw on the case study of Mr. & Mrs. Bennett to explain my understanding of what a social work assessment of their circumstances would involve. I will integrate relevant theories such as crisis intervention and Thompson’s PCS model both of which I believe would be beneficial in helping me to gain insight into the couple’s situation. Furthermore, I will make evident how effective communication skills are one of the most crucial components of practice, particularly in the case of Mr. & Mrs. Bennett by considering the use of support services such as Advocacy and interpretation. …show more content…

Crisp et al. characterised assessment as being a process that “involves collecting and analysing information about people with the aim of understanding their situation and determining recommendations for any further professional intervention” (Crisp et al, 2003). Assessment is the first stage of ‘the social work process’ which encompasses five key stages of intervention which are; exploration and assessment, setting objectives, planning, implementing the action plan and review (The Open University, 2017a). Gaining knowledge and an awareness of the social work process is fundamental to becoming a reflective practitioner and demonstrates an aptitude for being able to work in a thoughtful and systematic way. The social work process is only intended to provide a general framework. A competent social worker will then bring a variety of knowledge and skills to the process to apply it in a way that mirrors the complexity of the lives and situations faced by service …show more content…

& Mrs. Bennett, is not appropriate given the nature of the concerns raised. In Scotland, Section 4 of the the Adult Support and Protection (Scotland) Act 2007 places a duty on local authorities to make inquiries about an individual’s well-being, property or financial affairs if it knows or believes that the adult is at risk of harm (Scottish Government, 2009). In Mr. Bennet’s case there is an allegation of physical abuse therefore inquiries should commence immediately and Mr. Bennett should, ideally, be visited within 24 hours of receiving the concern report. David’s method of writing a letter, therefore, would not meet statutory obligations (Scottish Government, 2009). I also consider that initial contact with Mr Bennett should be face-to-face so that I could ensure that he is able to speak freely and/or without duress. Direct contact would likewise allow any communication barriers to be identified from the outset and would allow me to determine whether there are any issues in relation to Mr Bennett’s capacity to make informed decisions. If a service user in Scotland has lost their capacity to make decisions for themselves, the Adults with Incapacity (Scotland) Act 2000 permits them to appoint people to make decisions for them (The Open University, 2017b). The Act enables people to plan in advance of this by stating what treatments and care that they would or would not want in the event that they lose capacity. This is

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