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Importance of listening skills
Negative effects of cell phones on communication with others
Importance of listening skills
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Recommended: Importance of listening skills
When thinking about interpersonal communication, listening and nonverbal communication is not the first aspects to come to my mind. Yet listening, with the help of nonverbal communication, is absolutely crucial for effective interpersonal communication. How one conveys a message is important, but can be ineffective without proper listening skills. Consequently, I was the most intrigued when learning about the intricacies of listening and nonverbal communication.
Listening is such a basic action it can easily be overlooked by the other parts of interpersonal communication. It should be noted that hearing and listening are commonly misunderstood to have the same meaning, when in fact they are distinct. Hearing is automatic, but listening is not.
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I am well aware that my listening skills are not as polished as they could be so improving them would be a step to being a better interpersonal communicator. Cell phones are wonderful tools, but they can bother me in some instances. When I look at a table full of people staring down at their cell phones without uttering a word to each other, it makes me worry about my generation. The sad part is I cannot deny I have participated in situations like that. Today it feels like we are surrounded by thousands of distractions, cell phones being just one of the many culprits. This makes listening to others difficult. If a person gives more attention to something other than the person next to them, whom they are communicating with, then is the effort of communication with that person actually worth it? Time spent with others should be valued. For this reason, I try my best to not pull out my phone, especially while eating with …show more content…
I know I tend to forget. I think nonverbal cues can be misleading sometimes so increasing my awareness of my own nonverbal cues may remind me to pay more attention to other people’s nonverbal cues. I had not considered clothes as nonverbal cues, but I have always tried to wear decent clothes when in public. I occasionally dress up a little more than usual for class. Not only do clothes affect how others perceive you, but I believe clothes affect how you act as well. If I wear sweatpants and a hoodie, I feel much more likely to slouch in my chair compared to wearing a button down shirt and dress pants. I like to cross my arms and legs because I find it more comfortable, but I am aware that it makes me look more closed off. In more professional or even just social situations, I have been trying to avoid this and maintain more open body positions. Since I feel like I tend to be fairly oblivious to nonverbal communication, it was interesting to learn
In every society nonverbal communication is one of the most powerful tools that a person can use to interpret the message that is being delivered. Even though verbal communication is fairly straightforward, nonverbal communication allows others to sense the true emotions of the person that is expressing them. For example even though a person may say that they are not irritated, their usage of voice may display otherwise. Nonverbal communication not only reveals hidden messages, but it also complements, substitutes, and exaggerates verbal communication.
Closing the door on an individual is very frustrating and rude toward the person it is affecting. This assignment has taught me that I need to be aware of how I portray nonverbal communication because it can leave a negative impression on someone, and it can also can harsh relations with individuals’. As a result, I feel that I have bettered my nonverbal communication skills, and I am hoping that these skills will help me properly portray myself in a positive
Nonverbal communication is rich in meaning. Everyone communicates through nonverbal gestures and motions. I realized that you can decipher a lot from an individual or individuals by just paying close attention to what they do, and that words are not really necessary. Watching two people interacting, I figured that they are really close by their space communication, eye language, and body movements.
A vital aspect of interpersonal communication is the style in which one listens. While every individual possesses their own preferred method of listening in communication, it can be enlightening to analyze our own strengths and weaknesses so as to maximize effectual communication. Within the confines of four main listening style categories, I have chosen those which best describe my own personal listening style.
Burgoon, J. K. Buller, D. B. and Woodall W. G. (1989). Nonverbal Communication: The Unspoken Dialogue. New York: Harper & Row.
Harper, R, 1978. Nonverbal communication: The State of the Art. New York: John Wiley & Sons.
As The Gift of Listening describes, “Opening one’s heart and listening at a deep level does not come easily and is rarely achieved simply by life experience” (Browning & Waite, 2010, p. 151) There are different aspects to being a good listener that are often difficult to achieve and lead to poor listening. One significant challenge to listening is the attention needed in order to actively listen to another person. Proper listening does not occur due to a passive process but instead it takes deliberate action and thought towards what a person in saying. Like previously stated, actively listening is achieved by sitting in a comfortable and open way and maintaining good eye contact. When a person does not exhibit these techniques good listening often does not occur. The challenge of utilizing different techniques in order to listen to others in a better way often gets blocked by barriers that make active listening unable to occur. In our society today one major barrier to listening is technology. In a casual setting, proper listening often doesn’t occur due to someone being tied to their cell phone. The millennial generation is often guilty of passively listening to others due to the mobile technology that is being used today. Many conversations occur without eye contact or full focus on what the other has to say and instead is spent staring at a
Those not thoroughly educated in communication tend to confuse the terms “hearing” and “listening.” Although they appear to mean the same thing, utilize the same body part, and are both required for functional communication, there is a great difference between these two actions. Hearing involves the perception of sound using the ears, while listening is based upon giving attention to the sound being perceived. Additionally, because these concepts are different, there are also several different ways of improving hearing and listening. Thus, there are several differences between these two concepts, and it is important to signify these differences in order to practice effective communication.
Nonverbal communication is communicating with other people without using any words whether they are written or spoken words (Ruesch & Kees, 1956). Anything nonverbal we do such as eye contact, facial expressions, touching, gestures, body movements, posture, general appearance and dress, our voice tone and smell send strong messages; it doesn’t matter if we were speaking or if we were being completely silent (Segal, Smith, Boose, Jaffe, n. d., para. 2). Usually when you are talking to a person, the person uses all five senses to receive your interaction with him: 83% sight, 11% hearing, 3% smell, 2% touch and 1% taste (The Definitive Book of Body Language, 2004). As Mark Twain said, “Actions speak louder than words” and what that quote basically means is that your behavior and actions count more than the words you are saying. Nonverbal communication speaks more than the words you say so you can say whatever you want to say but it is the nonverbal things like your tone and facial expression that tells what you really mean. Nonverbal communication is important because it tells you what the words do not tell; feelings, mood etc. (Lynn, 2012).
Listening is a big part of communicating well with others. Take time to carefully listen to what others are saying, and also take time to observe their nonverbal communications. A good listener does not interrupt the person while their talking. they make eye contact with the person speaking. they provide the speaker with their full attention, avoid unnecessary distractions, and try to understand the other persons point of view by being empathetic.
Nonverbal communication surrounds us all the time. “Nonverbal communication is all aspects of communication other than words” (Wood, 2016, p. 135). It is not communication with words, but we use nonverbal communication when we talk. We use nonverbal communication without even realizing it in every facet of our lives. This type of communication can be challenging depending on someone’s culture. Something that means one thing in America, can mean something totally different in another country. It is important to know this so that you don’t offend someone from another culture (Wood, 2016, p. 149).
When we communicate, we can say a lot without speaking. Our body, our posture, tone of voice and the expression on our face all display a message. If our feelings don’t fit with our words, it is often the body language that gets heard and believed. Nonverbal communication is a rapidly flowing interactive process. Self-awareness and an understanding of the cues you may be sending are paired with the cues others send and pick up from you. To do this effectively, it is necessary to clear your mind of all distractions. Try planning, creating, talking to yourself, thinking about the other person or what to say, then you won't be paying attention to the moment-to-moment experience, have the presence of mind to pick up on nonverbal cues, or fully understand what's really going on in the conversation.
Interpersonal communication is one of the significant skills while communicating with other individuals. It normally covers an extensive area and includes both verbal and non-verbal communication. Body language and facial expression may affect the accurateness of the message transmission directly. Interpersonal communication skills normally ensure that the message is sent and received correctly without any alteration thus improving the communication efficiency. Learning diverse aspects of interpersonal communication has greatly aided me in better understanding of what it consists. I am capable of applying the knowledge gained from this course to my personal experiences. This paper reflects on my personal experience in learning interpersonal communication.
To be effective listeners, the listening process should be incorporated into our lives. We should be attentive to what people say, clarify what the speaker is trying to come across, and respond in a way the speaker can understand what we are saying. I think I was aware that I needed some improvement in certain areas of this process but I feel as everything is slowly changing. In the future, I’m going try not to interrupt people, get distracted, tune out, and try to get a bigger picture of what the person is telling me. If good listening habits are applied in our day-to-day life, we can easily communicate with anyone and everyone.
I learned a lot about Human Communication in this class when I read the chapter about Nonverbal Communication. Nonverbal Communication is the process of using messages that are not words to generate meaning. I learned that it happens every day. I also learned that is very hard to read or understand depending on the person you are speaking to or with. Verbal and Nonverbal codes work in conjunction with each other. The words we speak or say are used in conjunction six different ways: to repeat, to emphasize, to complement, to contradict, to substitute, and to regulate. I never knew until reading this chapter that we do these things all most every time we communicate. These are things I took for granted until now. I now know that I will pay