The Company 's Internal And External Stakeholders

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The consulting project for ABC Company is to expand the company’s customer base into industrial organizations. The company cannot complete this project until they address internal issues that may hinder the success of the project. The paper below summarizes the company’s internal and external stakeholders, organizational conflict management, and effective methods of persuasive communication.
Internal and External Stakeholders
Stakeholders are those internal or external individuals or groups that have an interest in the success and failure of an organization. The internal stakeholders are individuals or groups within the organization. ABC Company 's internal stakeholders are the president, chief financial officer (CFO), chief operating officer (COO), director of marketing, director of human resources, and employees (University of Phoenix, 2014, para 2). The external stakeholders are individuals or groups outside the organization such as ABC Company’s previous customers.
Identified Conflict, Power, and Politics
ABC Company must overcome several oppositions before taking on the proposed project of expanding their customer base to remodeling industrial organizations. The problems exist between the members of upper management. The president ABC Company does not take an active, vocal leadership role in the organization with forces the COO to take command of the organization thus putting the organization hierarchy off balance. Also, the CFO’s response to the consultant during the initial meeting are early signs resistance against the project as the company’s financial obligation is not yet known. There is evidence of racial discrimination and belittling of other members of management present within the organization. If not addressed, the...

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...y listens without interrupting then the listening party communicates his or her point of view. Effective communication using this model requires the parties to be assertive and take responsible for their communication and behavior in response to the communication exchange.
Conclusion
Identifying ABC Company’s internal and external stakeholders allows the consultant to develop effective persuasive communication for his or her intended audience. The consultant identified several issues with the organization’s power, conflict, and politics as well as ways to manage those issues. The most effective form of communication for the company’s internal and external stakeholders is a face-to-face meeting. Using the pyramid method and push and pull method allows the consultant to present information in an organization manner that allows both parties to share their point of view.

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