Starbucks Organizational Behavior Anlysis

Based on past experience with Starbucks both as consumers, and undergraduate students studying about successful business, we predict that Starbucks will be a theory Y organization, that promotes empowerment within its entry-level staff. Our first impression of Starbucks when we enter a local store is simply that we are going to get a quality product. The staff always remains professional but appears to enjoy their jobs. You don’t see Starbucks employees being yelled at and it appears that all the staff is well trained and knows how to perform their jobs.

The wildly successful coffee shop that can be seen around the world started from a humble beginning with just one single store in Seattle’s Pike Place market, as a retailer of whole beans and ground coffee. It was because of three academics, Jerry Baldwin, Zev Siegel, and Gordon Bowker, that “Starbucks Coffee, Tea, and Spice” was started. The company went through a couple adjustment periods. In 1882 Howard Schultz was hired to supervise marketing and retail stores. It wasn’t long after that he decided to step down and start his own coffee stores after disagreements with reference to what the Starbucks experience should entail. Starbucks Tea and Spice once again came back into Schultz’s life in 1887 when Jerry Baldwin and Gordon Bowker sold the rights to their company. Howard Schultz took this as on opportunity to combine companies with the name Starbucks Corporation. In 1992 Starbucks Corporation went public. Due to successful leadership and business practices, Starbucks can be found serving its customers in over 50 countries and 17,000 locations.

One of the many successful business practices that Starbucks has implemented is their utilization of their supply chain in such a way...

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...nizes this issue when it states, “Many people also complain about the pay. Baristas earn an average of $8.77 an hour, based on 784 responses on Glassdoor's site. That amount doesn't include any tips that baristas might earn, as well as any cash bonuses or stock options. Shift supervisors earn a bit more -- an average $10.29 an hour, based on 372 responses, while store managers, who are paid salary, earn about $44,000, based on an average of 341 responses on Glassdoor” (Scheep).

Works Cited

Scheep, David. "Starbucks Is Hiring,But Its jobs are over rated." Business Insider. N.p., 22 09 2012. Web. 23 Nov 2013.

"Starbucks Organizational Behavior Anlysis" StudyMode.com. 07 2013. 2013. 07 2013 .

Glassdor.com

Indeed.com