Starbuck’s, Nordstrom, Boeing, Costco and Wal-Mart have all been

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Starbuck’s, Nordstrom, Boeing, Costco and Wal-Mart have all been

chosenas Fortune Magazine “USA 100 Best Companies to Work For”

Starbuck’s, Nordstrom, Boeing, Costco and Wal-Mart are leaders in

their industry and have been doing business successfully. During the

research on their Human Resource Management (HRM), I can see their

successes are firmly related to their effective and efficient HRM

strategies. There are many factors in common among these five

companies’ HRM strategies: devotion to employees’ benefits, employee

training, a diversified work environment, promotions and rewards

system, friendly and healthy workplace and outsourcing opportunities,

Starbuck’s business has been boosting year by year. For many people

that have had Starbuck’s coffee, they may notice that Starbuck’s

customer service is outstanding. Every customer is treated like a VIP

and with high quality service. This has a lot to do with Starbuck’s

HRM. Starbuck’s provides its management team and employees training to

help them better understand its business process. Also, Starbuck’s

offers a wide range of job opportunities for people to develop their

potential.

Nordstrom has reputation of quality products and customer service.

From its website introduction, it is not hard to find that Nordstrom

gives employees an excellent rewards system to encourage higher

standard service, and it values employees at different levels. Every

employee that works at Nordstrom will feel he or sh...

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