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Guidelines for smart goals
Importance of planning
Criticisms with the benefits derived from writing SMART objectives
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Recommended: Guidelines for smart goals
Once you have planned your project, turn your attention to developing several goals that will enable you to be successful. A goal might be to hold a weekly project meeting with the key members of your team or to organize and run a continuous test program throughout the project. A SMART objective is an acronym for specific, measureable, attainable, relevant and time based given criteria to guide in the setting of goals and objectives by any organization.
SMART objectives are:-
a. Specific, significant and stretching
Specific answers the questions "what is to be done?" "how will you know it is done?" and describes the results (end product) of the work to be done.
b. Measurable, meaningful, motivational
Measurable w/Measurement answers the question "how will you know
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Agreed upon, attainable, achievable
Achievable answers the questions "can the person do it?" "Can the measurable objective be achieved by the person?" "Does he/she have the experience, knowledge or capability of fulfilling the expectation?"
d. Relevant, realistic, reasonable
Relevant answers the questions, "should it be done?", "why?" and "what will be the impact?"
e. Time-related, time bound, tangible
Time-oriented answers the question, "when will it be done?" It refers to the fact that an objective has end points and check points built into it. Sometimes a task may only have an end point or due date.
Benefits of SMART Objectives for NATS
a. NATS’ SMART objectives enabled the organization to help its customers by reducing and preventing delays in departure and arrival in different airports and by providing more efficient flight routes. In response to customer’s needs NATS was able to address the typical problems faced by various airports by having SMART objectives.
b. It helps in reducing the level of safety risk across the business by 40% over a period of four years.
c. It helps in reducing CO2 emissions due to air traffic management by an average of 10% per flight by 2020, from a 2006
Due to the increased use of the internet, it is becoming more and more easier to book online. This allows customers to book flights easier and increase Jet2’s revenue. Revenue is increased through not having to deliver or post tickets out to its customers, in comparison with other non-internet based airlines. It is believed that over 97% of Jet2’s customers book online, which further highlights Jet2’s emphasis on online bookings.
As airline industry is a competitive marketplace, the airline companies use new technologies to improve their efficiency and decrease the overhead costs, including ‘advanced aircraft engine technology, IT solutions, and mobile technology’ (Cederholm 2014). The technology changes including technology improvement, new innovation and disruptive technology. The disruptive technology need to meet the characteristics of ‘simplicity, convenience, accessibility and affordability’ (Christensen 1995). The technology changes would bring both opportunities and threats to airline companies. Since Labour cost and fuel costs occupy 50% of most airlines operating cost (Groot 2014). Therefore, if new technologies could be disruptive in the two aspects, there will be important changes to current airline
Since then, Virgin Atlantic has become the second largest long-haul international airline operating services out of London's Heathrow and Gatwick Airports to 21 destinations all over the world - ...
Northwest Airlines is one of the pioneers in the airline transportation industry and is ranked at the fourth largest air carrier in the United States today. The success of the carrier depends on the quality and reliability of the service at a reasonable price. Close competitors force Northwest to innovate their services by increasing efficiency. This essay will try to examine different perspectives in the services needed to successfully complete the company’s objectives. The analysis will explain historical and financial perspectives that may give a better understanding of the current market trend of the organization.
Using the SMART goal setting system will help you maintain focus on your short and long-term goals, which will help to keep you on track (Lewis, 2000, p. 15). Therefore, setting realistic goals is important to achieve realistic and timely outcomes.
, ticketless travel, not offering a free lunch on board, efficient use of airports, paperless operations, economies of scale, and few management layers. The quality and value provided to the passengers is being accomplished by strategies like having satisfied employees, the use of the Internet for convenience, centrally located airports, and tight flight schedules.
Before to select the proper alternative, three alternatives were analysed and evaluated under four decisions criteria: customer experience, cost, growth rate / market penetration and ease to implementation (See Exhibit 2: Factor Analysis). Between all the alternatives, it was suggested that Southwest Airlines enters to New York City by bidding the slots and gates at the LGA (See Exhibit 3: Alternatives Analysis). This alternative sustains the challenge of changing the customer experience which means adding more flights from and to the East; furthermore, entering to new markets will reinforce “the power of the network” through LGA. At the same time, this decision will allow signing more code-sharing agreements with other airlines flying to international destinations and offer new products and services to LUV customers as loyalty rewards, in-flight internet, onboard duty-free purchases, etc.; as a result of this, it will increase passenger’s insights and experiences by flying with Southwest Airlines. Nevertheless, there is potential risk by selecting this alternative, in the recent years the energy prices has had a huge increase affecting costs, fares and even capacity needed, however Southwest Airlines has been able to hedge fuel for decad...
I was able to understand the definition of each word in the acronym. In other words, specific stands for the who, what, where, why, and when of the goal. Measurables are explained by asking how much, how often, and how many. Attainable asks if the goal is achievable. Relevant is defined as how it applies to your ultimate vision.
Abstract Jet Blue is the U.S based airline headquartered in New York. Jet Blue airline became one of the biggest airlines after nine years of its establishment. This airline was a great success in a very short time. More than 32 million passengers use the opportunity to travel through the Jet airline every year to over 90 cities. This airline operates approximately 825 flights in a day, which proves the success of Jet Blue airline.
Several large scale, interrelated conditions have affected the airline industry over the past several years in such a manner that every carrier has had to respond in order to remain viable and competitive.
In the United States, as Moreno (2017) reported, commercial airlines would have loss US$ 3.2 billion if different types of MIS are not employed. With the implementation of MIS, airlines can harness real-time data in their operations that can help maximize financial returns. As such, the use of MIS in the aviation industry is no longer an option but a necessity if airlines are serious in finding ways to save millions of dollars and increase their revenues as well as overall operation
The main purpose of low cost carriers with this characteristics is to gain a significant cost advantage to be able to undercut the ticket prices of the full cost carriers by nearly 50%. Therefore it is necessary to introduce several new concepts in the route management, operations, distribution and service management.
In every organization there are issues that need to be adjusted and dealt with to suit the needs of its customers, and in the aviation industry, where there are many different departments and millions of people from different race, religion, nationality and ethnic groups traverse, also where huge and very advanced technological resources are used to carry out day to day tasks/activities, several issues are bound to arise.
After system improvement, many compliments and suggestions have been received from the major airlines. The software has enhanced, and user felt the upgraded software was very friendly to use, and the service much better compared with previous software, and that as per our customer feedback, they highlighted that the existing software is a way better and easy to use compared with other software in CCA of other
It is important to have the whole team involved and every team member should about the status of the project and identify there responsibility towards the project success.