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Privacy problems with surveillance
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In the eyes of the everyday consumer the byproducts of many retail moguls is an ideal package fitted to our specific needs. There are many ways of monitoring the consumer to relate the need and desired demands however in current society there are beings whom use footage and observations of the shoppers to relate to what a specific shopper is looking for and interest in purchasing people such as retail anthropologist. Their methods of observation are rather invasive to shopper’s privacy to be a consumer, prejudice to the certain shoppers whom identify as a different social economic class of the overall ideal consumer, and for much the information collected has a high chance of being inaccurate due to a bias towards certain customers who frequent …show more content…
This feeling of concealment and self-protection is what keep many mentally feeling as though they are safe. Nobody goes into a store expecting that their lives will be placed under a magnifying glass. Life in that sense is looking at the surveillance of customers to see what they purchase is definitely like being put into a special cage where secret people are invading the consumer’s rights to privacy in purchasing and shopping for their desired needs watching consumers as if they are “lab rats…studied feverishly” (Asa Berger). In the general sense the need to surveillance the way majority of people commit to their right of consumerism is invasive and overbearing. In retail inventory checks are made to calculate what is being consumed and purchased daily, which make it possible to identify the needs and demands of the shopper to put them under surveillance is a bit of an invasive situation as well as an act of overbearingness that if the consumer knew direct that this was occurring would not agree with for the most part. Ultimately the invasion of privacy is definitely a concern of majority of people when purchasing their items, and to monitor the consumer unknowingly even to get data on specific products customer are looking for is still invasive unless consumer signed their rights to be observed directly to the
Acts of consumption- buying, window shopping ,browsing- are routinely recorded, stored and made available for advertisers. Profiles of the lifestyles of consumers are now so finely granulated and accurate that retailers are likely to know better than the consumers what he or she will buy and when the purchase will take place . Automated programs on ones computer , known as the “bots,” have better memories of consumer preferences than does the consumer . Information machines such as TiVo gather data if viewing habits and on that basis anticipate consumer desires for
Shopping is not simply a chore; it is also an experience. Shopping for clothing is a particularly personal decision, and various motivating factors can cause one shopper to choose a particular store over another store. Some consumers go to the store to confirm that they belong to a certain social stratum, others because they enjoy the thrill of a bargain. According to Daniel Miller in ‘Making Love in Super Markets’, the behavior of consumers in supermarkets tends to fall into two categories: ‘treat’ shoppers and ‘thrift’ shoppers.
..., websites and online marketers do find ways around users’ precautions to gain personal information. There are many people out there who want to use personal information like credit card numbers or addresses to cause harm to others. These cases are the extremely negative ones that people want to and should avoid. The case of companies and third parties tracking browsing history and other information for advertising purposes hover over a finer line between good and bad. For some people, tracking can be considered convenient in terms of shopping for what they are interested in, and others may be uncomfortable with the thought of being tracked without knowing. As stated in the beginning, complete privacy is unlikely, but being informed about the tactics of the Internet can help one protect themselves and others in their care to be as careful and private as possible.
There are many people who are driven by consumerism and many people who wish they can get in touch with that type of world. Consumers are often promoted to advertise more of the products that they are buying to get more people to buy more products. Hari Kunzru, author of “Raj, Bohemian,” creates a narrator who is obsessed with maintaining his individuality and free will in a world that is overcome with consumerism. Believes that the world takes away individuality when consumerism comes into play and how hard it is to maintain their true self. In her LA Times article “Teen Haulers Create a Fashion Force,” Andrea Chang writes about the phenomenon of teenage Youtube users who make videos that publicize their latest shopping binges. She expresses
As technology get more advance, people use cameras, tracking devices in the stores to track customers shopping behavior. The retailers apply every detail that they get from anthropologists to get people buy their products. Some people claim that the surveillance of consumers by retail anthropologists is manipulative and unethical. However, the claim is not entirely true. Many retail use the data they get from anthropologists and apply it to their store to create great experiences for their customers, encourage customers to revisited, and ultimately improve business performances.
If big business’s past is any indication of its future, it proves that businesses cannot be trusted to act ethically towards the masses. There must be laws in place that protect the consumer and outline the extent an advertiser can reach before divulging into privacy violations. An opt-out or do not track option before behavioral advertisement occurs will sufficiently address the ethical and privacy concerns posed by behavioral advertisement. The line must be drawn in order to empower consumers with free will and to restrict the severity of big business surveillance.
The personal connection Americans have with their phones, tablets, and computers; and the rising popularity of online shopping and social websites due to the massive influence the social media has on Americans, it is clear why this generation is called the Information Age, also known as Digital Age. With the Internet being a huge part of our lives, more and more personal data is being made available, because of our ever-increasing dependence and use of the Internet on our phones, tablets, and computers. Some corporations such as Google, Amazon, and Facebook; governments, and other third parties have been tracking our internet use and acquiring data in order to provide personalized services and advertisements for consumers. Many American such as Nicholas Carr who wrote the article “Tracking Is an Assault on Liberty, With Real Dangers,” Anil Dagar who wrote the article “Internet, Economy and Privacy,” and Grace Nasri who wrote the article “Why Consumers are Increasingly Willing to Trade Data for Personalization,” believe that the continuing loss of personal privacy may lead us as a society to devalue the concept of privacy and see privacy as outdated and unimportant. Privacy is dead and corporations, governments, and third parties murdered it for their personal gain not for the interest of the public as they claim. There are more disadvantages than advantages on letting corporations, governments, and third parties track and acquire data to personalized services and advertisements for us.
If the data collectors notify the user that their data will be collected, and how will they use these data. Meanwhile, they also give the user the right to choose if they want their data to be collected or not. In my opinion, this is not the invasion of the user privacy. By the data protection law, it states that people are aware of how information collected about them will be used. However, most of the people do not have enough knowledge about data protection law, and the serious effect of the Cookies behind their operator. CNN conducted a survey showed that most the public, about 56%, did not know that websites and advertisers have the capability to track their activities by placing cookies on their hard drives [4]. As users themselves, we are on the heels of increasing our vigilance right now, because many unethical merchants will gain their benefit by violating our privacy through blind spots of our knowledge. Schools or the news media should also pay attention. Schools should provide courses to educate students, so that, students can go back and tell their families and friends. News media should also report more relevant things to make people more
... of consumer behaviour, lays emphasis on the objectivity of science and the consumer as a reasonable and sensible decision maker. While, the interpretive point of view is in contrast to that of the positivist, in that it emphasises on the importance of the subjective meaning of the consumers individual experience, hence, it suggest that whichever behaviour a consumer performs is subject to diverse interpretations to a certain extent than just a single explanation to it.
Many theorists suggest that consumption is correlated to the identity of an individual, that by purchasing goods from the mass market, it enables us to visibly establish our position within society. This differs from previous times in which a range of factors such as family histories, character and personal achievements played a significant role (Gabriel and Lang, 2006). Instead, there is the idea that the consumer has the ability to gain pleasure over objects, not just solely by the manipulation of objects, but through the degree of control over their meaning. The degree of control is developed and achieved through imagination and provides greater possibilities of pleasure experiences. This suggests that modern consumption can be seen as device that enables individuals to ‘dream’ about the desires they wish to fulfill. (Campbell, 1989: 79) (Cited in Gabirel & Lang, 2006)
Sassatelli, R. (2007). Consumer Culture: History, Theory and Politics, London: Sage, Page 30, Page 126, Page 132, Page 133
Nevertheless, one of the most important constants among all of us, regardless of our differences, is that, above all, we are buyers. We use or consume on a regular basis food, clothing, shelter, transportation, education, equipment, vacations, necessities, luxuries, services, and even ideas. As consumers, we play an essential role in the health of the economy; local, national and international. The purchase decision we make affect the requirement for basic raw materials, for transportation, for production, for banking; they affect the employment of employees and the growth of resources, the successfulness of some industries and the failure of others. In order to be successful in any business and specifically in today’s dynamic and rapidly evolving marketplace, marketers need to know everything they can about consumers; what they are want, what they are think, how they are work, how they are spend their leisure time. They have to find out the personal and group influences that affect consumer decisions and how these decisions are made. In these days of ever-widening media choices, they need to not only identify their target audiences, but they have to know where and how to reach
The nature of the business of retailing puts retailers at a assumed risk of incurring costs because products are bought with the assumption that consumers will purchase. Additionally there are external factors that may also pose risks such as natural disasters, theft, spoilage and fire. In other circumstances retailers also extends financial credit to customers in the form of credit sales which facilitates the smooth transition from retailers to the marketplace. Retailers are in constant contact with customers which gives them the opportunity to research and study buyer’s behaviour. This involves collecting information about changes in customer preferences, perception and shifts in the demand curve. Through advertising within their stores retailers are able to exhibit and introduce existing and new products to the marketplace. Ultimately retailers are in the business of selling products to customers to achieve their goals of generating
Myhre, Julie. "Technology Is Invading Our Privacy." Direct Marketing News. N.p., 20 Sept. 2013. Web. 14 Apr. 2014.
...try to ensure Internet security. More practically, marketers must try to target consumer groups more accurately. Minimizing unwanted consumer contacts may reduce the intensity and visibility of some dimensions of privacy issues. Last, marketing researchers must attempt to define privacy operationally. Much has been said and written about consumer privacy, but we still have little understanding of what information consumers consider private, why they consider it private, and whether this set of information changes situationally or in response to other factors.