Salon Success, By Pivot Point

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Brianna Essay Salon Success Salon Success, by Pivot Point, is a textbook to help you understand all of the communication skills that go into working in a salon with clients. You have to keep them happy and coming back. A lot that goes into this. This book really helps you understand yourself and gives you tips to help you with yourself. You need to take care of yourself before you can help others. Before reading this, I thought it would be pointless, because I thought I knew everything they were going to teach me. But I was wrong. This book breaks everything down so you can see everything that goes into working in a salon. I learned a lot from each chapter. Chapter one talks about respect, trust, and commitment. Self respect was really …show more content…

After reading the personality part of this chapter it makes me think about my personality and how I work. “The first step toward understanding yourself will be to look closely at your personality”(37). For me this helped me stand back and understand myself and why I do some of the things I do. I think you should know yourself to be able to help others. I think that organizing is big in the salon. Even if you don’t have the same organizing skills as others you work with that okay because they both can work together in the end. “You can better manage your response to stress”(65). This part of this book really helped me with some of my stress. In a salon too not just life. You will have a lot of stress with having a life and a crazy busy salon you need to know how to handle them. This book really helps with stress management for …show more content…

The ambiance of the salon is something to focus on because the fell of the place is a big deal. “Ambiance refers to the atmosphere of one’s surroundings” (168). It is very important to make your clients feel like they are “important and valued individuals”(170). Every Time you have contact with your guest it is called touch point. Successful professionals are those who realize that no opportunity should be wasted & to make the best out of each situation. Staff synergy is where everyone in the salon works together will keep clients coming back because of how well everyone works together and how great there time with you

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