Reflection Paper On Self Critical Thinking

Self-Critical Thinking
What is critical thinking and how does one obtain this? Critical thinking is described as “Critical thinking is the identification and evaluation of evidence to guide decision making. A critical thinker uses broad in-depth analysis of evidence to make decisions and communicate his/her beliefs clearly and accurately.” (Critical Thinking co) this way of thinking takes most people years to achieve. Critical thinking is an important communication tool, it makes you examine the
“three interwoven phases: It analyzes thinking, it evaluates thinking, and it improves thinking.” (Paul Elder, 2012)
Self-Reflection
As I examine where I was in my critical thinking as a person prior to taking this class and being college, I would

Before really, understanding what critical thinking was I was a “people pleaser” I would not think of the end result when agreeing to something or someone that was in need of something. I wanted to make all those around me and thinking that by making everyone else happy that I was happy. By practicing critical thinking I have neem able to assess a situation better, determine if it is good for all involved and trying to improve it if need be. I’m not so quick to say yes anymore, some people have had a difficult time with this. Critical thinking has helped me tremendously in my personal life with thinking more and making better decisions because of

“Critical thinking in the workplace can make the difference between being just good enough and outshining the competition. Even the largest budget or most extensive knowledge won’t have much impact if you don’t make the most of it. If employees and the company employ critical thinking consistently, however, the entire organization can work more effectively and productively.” (chron.com) Critical thinking has helped in a variety of situations at work lately. Due to the constant changes in management and new procedures being implemented. Being able to use critical thinking is crucial to making good business decisions. Working on the quality assurance team we are dealing with customer service and trying to consistently trying to figure out the best solution for improving customer service. Listening to customer calls between our company agents and customers and trying to analysis if how the customer is being treated and if they are not determining what the solution is to provide better customer service. Critical thinking is crucial to making the making the best business