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How to stop racism
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For my ethnography project I chose to study at my grocery store shop rite. I had a hard picking a day and time to do my study because some day’s the store is busy and other day’s not so much. On Saturday, March 26 at one o’clock pm, I found myself walking into my local supermarket shop rite. I chose shop rite to do my ethnography project because it was easy from since I work there and I didn 't have to go out my way somewhere else to do this project. But this is the first time i’m walking in to this supermarket with a different mindset, openminded, attitude, and a fresh perspective on my surrounding that i haven 't see before. Before I stepped in to the supermarket my main objective was how customer interact with each other and how they …show more content…
Standing next to my register I have realized that people are still racits. I don’t know if it was for my skin color or because of my long beard. I bring this up because as I was standing next to my register many caucasian costumer pasted me and went to a different register. They looked at me and saw my light was on and just walked pasted by. I asked one of the customer if they were ready to be checkout. He didn’t even answer me or look at me. That really bothered me because racism still exist these days. Anyways I saw that the express line was busy, so decided to get one of the costumer to my register. I walked up to and asked “I can help you, follow me”. “Sure” she replied. We I came back to my register some other coustmer was already there putting her grocery on the belt. The two lady got into a heated argument as to who should go first. For ten minute they went back and fourth. Calling each other name and insulting each other. I was shocked because I can’t believe what i was seeing and hearing. I didn’t say anything, just watched and listen. But in my mind I said “why are you guys fighting for something as little as who goes first”. Once the argument was done I was able to finish her and the other lady with there oder. After that nothing really exciting happened. Costumers came and I rang them up and they
Have you ever been turned away or discriminated by another being? Patricia Williams was and she wrote about it in “The Death of the Profane: The Rhetoric of Race and Rights”. Williams was discriminated by an employee at a Benetton in New York because of her skin color. She was told the store was closed at 1:00pm while there were still others in the store. Williams created a poster about her rage and posted outside Benetton when it was truly closed. She attempted to write a story but her race, rage, and the stores name was edited out of her paper. Williams convinced them to put her race back into her story, she then spoke at a convention and talked about her experience at Benetton and the struggles of getting her story published. Williams is
Mujtaba, B., & Johnson, W. (2012). Case 5: Publix Super Markets--Achieving Customer Intimacy. Weinstein, A. Superior customer value: strategies for winning and retaining customers (3rd ed., pp. 269-286). Boca Raton, FL: CRC Press.
The intention of this written essay is to demonstrate an understanding of my views on reflection and the issues surrounding reflective practice. It is based on nursing skills that I used during my practice placement, most importantly reflecting on the professional value of privacy and dignity.
Having prior knowledge of a customers needs, habits, and questions before or during every interaction and transaction can boost customer satisfaction. (Zueschner, Raymond. (1997). Communicating Today. Boston: Allyn and Bacon.
Through my life I have usually been on the receiving end of racist comments, such as wetback fieldworker etc. In seventh grade I had to go to a public school because of moving reasons and that is where the comments started. I can honestly say that it was the worst experience of my life. There were only two Mexican in my class; I was one of them. The other student was also Mexican, but the catch was that he was a well know soccer player. I also played soccer, but I was not the all-pro player. Since he was so good and so well know no one ever said a word to him. The first day at school everyone was nice to me. The first couple days were great, Everyone was friendly and willing to accept me. Going into my second week of school I met a girl Amy, she was beautiful. I was sitting at the lunch table one day and she walked by and I commented on how hot she was. One kid who I thought who was my friend said, “Since you are new here, I will let that go. I respond, “What do you mean?” Chad said, “l like Amy also, and whoever I liked no one tries stepping in, do you understand?” “Whatever dude” I said. Chad said, “Now listen, I like you and its is better off that way.” So naturally I did what I wanted to do, I asked Amy for her number. That weekend Amy and I went out on a date. I sure did have a good time. That following Monday, Chad heard about it that date and got very upset. Just after second period I heard someone yell out “HEY WETBACK, YOU ARE GOING TO DIE” I sort of had...
In America, race is a particularly sensitive subject, especially for people of color. As a black person, I have felt as if I had been treated differently because of my race and consequently, have had to alter my behavior. I have been followed inside of stores and have tried to make myself seem less threatening by smiling more and keeping my hands visible. In the future, I know that a white person is more likely to get a job than I am. I would have to be twice as qualified to be seriously considered against a white person.
In the field of academia, ethnographic studies are often overlooked as a serious source and reviewed as literature for the mass populace. Because of the often common language, fluid writing styles, format, and production of typical ethnographies, it is much more appealing and attainable to popular culture than the research within a scholarly journal or anthology. Although, perhaps instead of deeming ethnographic work unworthy of a scholarly title due to the appeal it possess, historians should relish in this relativity new form of research for its popularity. Ethnographic studies provide readers with a rare and untarnished micro historic view of the customs of a particular culture or individuals within said culture. Opposing most academia, these studies can sometimes be void in political agenda and personal biases, providing the audience with more objective material. Ethnographies often allow readers to see private and intimate moments within the milieu of the subject which is not often reserved for public life, which is the typically sphere of scholarly study; because of this tendency, individuals and groups which lack a strong public voice are frequently the foci of ethnographic studies. Throughout history women have often been the victims of such marginalization, with a recent focus on Eastern and Islamic women. Considering the previous, Muslim women and gender have been the center of contemporary ethnographic studies, giving a voice to non-Westernized Muslim women and providing a natural research of gender relations with little bias or political agenda.
One of the employees greeted me with a smile and asked how I was doing. Instead of just smiling back and saying I fine, I gave her a thumbs up and nodded my head in exaggerated movement. She responded by giving me a shocked look and then awkwardly smiling until i left. Inside Macy’s, i was looking at homecoming dresses and needed a fitting room. I snuck up behind another employee and asked very loudly where the fitting rooms were. SHe jumped a little and then turned around. I think she thought i was deaf because she pointed in the direction of the fitting rooms and kept loudly repeat that they were in the corner over where she was pointing. At the outlets I went to Nike and the employee greeted me by asking how my day was and I went up to him and patted him on the back, while telling him i had a good day. He didn’t respond to this, instead he kept smiling normally and greeting the people behind me. As i walking to another store, a lady standing outside said hello and I stopped and stuck my hand out. I have her a handshake and without staying anything, i left. She looked a bit confused when i left. For my last awkward greeting, I went to American Eagle and i was looking at some jeans. There was a lady and her daughter standing beside me and without looking at them, I said hello and asked them how their day was. They both looked at each other and the mom said they were doing good. Then they
James P. Spradley (1979) described the insider approach to understanding culture as "a quiet revolution" among the social sciences (p. iii). Cultural anthropologists, however, have long emphasized the importance of the ethnographic method, an approach to understanding a different culture through participation, observation, the use of key informants, and interviews. Cultural anthropologists have employed the ethnographic method in an attempt to surmount several formidable cultural questions: How can one understand another's culture? How can culture be qualitatively and quantitatively assessed? What aspects of a culture make it unique and which connect it to other cultures? If ethnographies can provide answers to these difficult questions, then Spradley has correctly identified this method as revolutionary.
Growing up in a multi-cultural family can broaden not only your life experiences, but also influence how you view the world. Culture is something that can either be accepted, or something to be apprehensive of. Ethnography helps society learn about culture by fully immersing yourself in the culture. By observing, learning and participating in various cultures it can eliminate a lot of apprehension as well as broaden your ability to accept others. Throughout this essay, I will answer a few questions associated with ethnography and how studying a culture can help our own society progress as well. It is important to know what ethnography is, as well as methods that can be useful (or even detrimental) to your experience. These are questions that
Bob’s Supermarket had loyal customers who kept coming back because of the good customer service his employees gave. For instance, “the employees got to know and typically greeted regular customers” (Parnell, 2014, pg. 397). Another key point, was that “Bob
Imlay, T. (2006). Challenges in today’s u.s. supermarket industry. Microsoft Retail and Hospitality, Retrieved from http://msdn.microsoft.com/en-us/library/aa479076.aspx
Every day, whether it is through our families, classes, churches, regional location, workplace, or the media we obtain unique views on how we feel the world should work in politics. Personally, during my lifetime these factors of political socialization, or the process of becoming politically aware, have led me to become a very liberal person for the majority of political issues. There is one view of mine that tends to lean toward the conservative side, but other than that from abortion to welfare I have a liberal ideology. My experiences with my close-knit family, conservative population at school, and the media are the largest influences that have shaped me into who I am today, and why I have these strong views on economic and social
Wasserman, Michael. 15 Techniques When Dealing With Customers. My Success Company. 25 January 2005. .
The coffee shop I decided to do my observation was the well known Starbucks just a couple blocks away. The reason I chose this coffee shop was because of it 's style inside, it attracted me. For example, one side of the wall has a glass top, and the lower part of the wall, made of wood and painted in a bright red color, which was one thing that attracted me and stood out. Outside of the shop people can actually see through the glass wall and get to see what’s happening inside of the coffeeshop. By the entrance you see these two red ceiling lamps which were shaped in a flower bud and these two tall green plants. Once you were in, on the right of the shop there was a counter with food and things to put in your drinks such as milk, sugar, chocolate, etc and the colors and how the food was displayed and served was appealing to my eyes. Behind that counter there was a long table with different electronic devices plugged into the wall. On the middle of the those there is a fridge just for ice and when I turned to the other side and I noticed a big menu on the wall. Further more into the shop, there was an area filled with tables, chairs, and sofas. The tables were in different shapes, one was round and the others rectangular, also there was four bamboo baskets and I looked around and noticed that the walls in that area were decorated with paintings.