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Quality improvement within the health care sector essay
Importance Of Quality In Healthcare
Importance Of Quality In Healthcare
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In health care the quality problems are reflected in the way the use of health care services vary. Sometimes the health care services are overused and at times they are underused. Therefore most health care facilities end up losing the quality of their services as a result of the methods they use them. As a quality officer responsible for a large health organization one should be responsible of ensuring health care in such an organization is improved in case of a reduction. Below are suggestive initiatives that a health care facility In every health care facility patients receive quality health care that helps to maintain their health conditions. However a majority of these patients do not receive the quality health care that is expected …show more content…
This allows for more patients to seek medical assistance since they are comfortable with the cost of the care services. However the health facilities may have to incur high costs due to the reduced cost of services to patients. In such situations the hospitals are encouraged to use effective equipment that are cost effective as well to them to avoid incurring higher costs that in turn maybe passed on to patients. This in a way benefits both the hospitals and the patients. Health cares have to purchase equipment that are of high quality and at an affordable cost. This quality equipment will be able to provide quality services to patients and at an affordable price. In that case the care facility would be recognized for its cost effective and high quality services. Assuming a health care facility has its quality services decreasing as a result of some of them being used in the wrong manner, he above proposed initiatives can be of assistance in improving the qualities. However, all personnel in the care facilities have to be notified of the changes in the quality of their services so that they can join forces to improve their services. In case the same hospital or care facility has to work with some personnel while leaving some in the dark the changes may be effective. This is because miscommunications could be the main problem in …show more content…
Moreover it also adds in the event of wanting to reduce the care costs of patients. This is because the care facility is able to understand what exactly the patients refer to as quality services and how much they are willing to pay for that service. Therefore each group of participant in the decision making provides a better direction for a quality officer. As the care facility continues to improve the quality of health services it also ensures that costs of services are affordable and effective to all
The government controls and regulates healthcare somewhat because healthcare organizations are in a position to take advantage of the elderly and sick so there are regulations that protects them. It seems as though healthcare facilities are being paid less for their services today. Some critical measures for the survival of a healthcare organization are to optimize performance and quality. Finding system-wide efficiencies and cost reduction healthcare will help. In order to get better and keep high quality and performance while still raising reimbursements, it is necessary and important to involve doctors with the ideas and plans for any management strategies.
Over the past few years, the health care service has seen many changes. The Affordable Care Act, for example, creating more insurance in order to care for the indigent and people in the most need of help. Health care is a very essential and necessary element of an individuals lives. The methods and preparation that is needed in order to provide adequate and efficient patient care to all is very critical and sometimes specific. The health care organization has ventured from focusing on input management to focusing and improving output management (White, 2011).
... strategy, the outpatient clinic will benefit in several ways. Intra-departmental meetings will be held, both clinic and hospital staff will be present during such meetings. The staff at the clinic will no longer have to decipher through protocol; the outpatient clinic will be represented. This representation will make for a more productive staff. By making changes to the scheduling department and incorporating inter-departmental meetings, schedulers will have a greater respect for technologist’s workload. Customer service at the outpatient clinic will no longer suffer due to communication gaps. By implementing inter/intra-departmental meetings staff will be able to focus more on the patient and provide them with an overall better experience. By making these suggested changes the outpatient clinic will continue to grow and provide quality care to patients.
The interpretation of quality health care varies with each person. Some place emphasis on the ability to access various treatments without interference. Others value the feature of being able to simply select one’s provider. Quality health care, according to the Institute of Medicine (2001), can be defined as care that is “safe, effective, patient-centered, timely, efficient and equitable” (p. 3). Furthermore, it should account for, in detail, a patient’s medical history, and improve overall patient well-being.
If I was to become the CEO of a large health care organization, I would investigate and analyze all the information to determine what needs to be improved within the organization in order to make the best decision for the company. There are three major elements of quality: structure, process, and outcome”(Burns, Bradley, & Weiner, 2011, pg 251). One way to improve the quality of care in my organization is to be passionate and excited about the engagement of consumers. The patients need to be able to have access to the right information to educate themselves about their health care decisions. If they are active working with the physicians it can reduce emergency hospital visits and improve treatment and quality of life that is associated with different chronic diseases (Aulbach, 2015). As for my staff, I would ensure that they have all the equipment as well as the
The National Healthcare Quality and Disparities Report (NHQDR) (2012) identified three key themes. The themes are health care quality and access are suboptimal, especially for minority and low income groups; overall quality is improving, access is getting worse and disparities are not changing; and urgent attention is warranted to ensure continued improvements in: quality diabetic care, maternal and child health, adverse events, disparities in cancer care and quality care among the states in the south.
Even with my facilities use of shared governance, variance report, and I-Generate system, the communication needs improvement to face future challenges. The main communication barrier problem is with night shift who in unable to communicate effectively with leadership. There are strategies in place such as clinical coordinators who on nights as facilities between staff and management. Another barrier is the lack of resources. There are many staffing issues currently being seen in different departments.
...staff would not be required to put in the overtime to compensate for the lack of workers. Patients would no longer have to suffer the neglect of the staff because he or she was too busy. Making sure the patient gets the best quality care reduces the time spent for recovery. Reducing the time spent for recovery increases the organization’s finances. Providing a safe facility also reduces the expenses on the private hospital’s budget. Ensuring a patient is safe can reduce potential use of ongoing treatment and services. Hiring the appropriate nursing staff needed can save the organization money. Instead of cutting back on staff, more staff needs to be hired to fulfil the needs of the patient. In the economy today, private hospitals need to focus on the overall long term effects of each action opposed to quick reactions resulting in financial strain for the facility.
Quality and quality improvement are important to any healthcare organization because these principles allows organizations to fulfill their missions more effectively. Defining what quality is may differ depending on whom is asking the question, as differing participates may have differing ideas about what quality means and why it is important. Being that quality is what unites patients and healthcare organizations, we can see the importance of quality and the need for strong policies and practices that improve patient care and their experience while receiving that care. Giannini (2015) states that this dualistic approach to quality utilizes separate measurements, conformance quality that measures patient outcomes against a set standard and
Quality improvement (QI) involves the regular and constant actions that enable measurable improvement in health care. QI results in enhanced health services, organizational efficiency, quality and safe care to patients, and desired health outcomes for individuals and patient populations (U. S. Department of Health and Human Service, 2011). A successful quality improvement program is patient-centered, a collaboration of teams, and uses data in systems. QI helps to develop a culture of excellence in nursing, identify and prioritize areas of improvement, promote communication and collaboration, collect and analyze data, and encourage continuous evaluation of systems and processes (American Academy
Bengoa, R. (2006). Quality of care: a process for making strategic choices in health systems.. Geneva: World Health Organization.
improving the quality of care, it is important to begin by defining quality. Quality is purposed by
Understanding quality measurement is essential in improving quality. Teams need to be able to understand whether the changes being made are actually leading to improved care and improved outcomes. For data to have an impact on an improvement initiative, providers and staff must understand it, trust it, and use it. Health care organization must understand the measurement of quality provided by the Institute of Medicine (patient outcomes, patient satisfaction, compliance, efficiency, safe, timely, patient centered, and equitable. An organization cannot improve its performance if it does not know how it is performing. Measuring quality improvements is essential as it reflects the quality of care given by the providers and that by comparing performance
Health care provides multiple factors to determine the quality and ensure the safety to examine the change practices which increase challenges for patients. The patient actively engages the development of evidences based on critical knowledge and core health care system strength. To achieve the goal of health care to safe patient by providing quality services throughout their leadership role. Quality management provides a specific framework to considered the successful implementation for the risk management and improve the programs where participation need to share experiences. The governing body demonstrates that commitment process of all stakeholders for sufficient management resources for effective mitigation. Quality of system increase patients and will helpful for people and employees to achiev...
William, R. (2009, August). Improving quality and value in the u.s. health care system. Retrieved from http://www.brookings.edu/research/reports/2009/08/21-bpc-qualityreport