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GROUP DYNAMICS AND work team
GROUP DYNAMICS AND work team
Psychological safety case study
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Identifying factors associated with effective learning and teaching is of increasing importance for healthcare practitioners and researchers as a result of pressures to reduce costs and improve quality (Tucker and Edmondson, 2003). In healthcare environments characterized by avoidance to report errors and strong status differences, learning and teaching are not only the result of a dynamic social process characterized by knowledge sharing but also the result of a climate of psychological safety (cf. Edmondson 1999). That is, one key factor in facilitating the process of learning, organizational change, and engagement is psychological safety (Edmondson, 1999).
The concept of psychological safety was introduced fifty years ago as a critical
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Detert and Burris, 2007). Proactive personality reflects a stable disposition toward engaging in proactive behaviors. Proactive individuals have a proclivity to take action and change their current situation and environment (c.f. Crant, 2000; Seibert, Crant, & Kraimer, 1999). Scholars suggest (c.f. Chan, 2006) that proactive individuals are less likely to perceive a situation as being psychologically unsafe even if contextual factors suggest otherwise. A recent meta-analysis confirmed that proactive personality was positively related to psychological safety (Fraizier, M., Fainshmidt, S., Klinger, R.L., Pezeshkan, A., & Vracheva, V., …show more content…
Interestingly, individuals with a learning orientation view errors as an important part of learning and self-development (c.f. Chiu, Leung, Kong, & Lee, 2011). Fraizier et al., (2017) further showed that interdependence - a reliance on each other to accomplish a task (Edmondson, 1999) - showed the strongest relationship with psychological safety, followed by role clarity, learning behavior, information sharing, and satisfaction. Group level analysis showed similar results. Moreover, moderator analysis showed that positive personality traits effects were stronger in high uncertainty avoidance (UA) cultures. Moreover, learning behavior effects were also stronger in high uncertainty avoidance cultures compared to low uncertainty avoidance cultures. Uncertainty avoidance is defined in the literature as the extent to which members of society are threatened by (i.e., high UA) or tolerate (i.e., low UA) uncertainty and ambiguity in the workplace (Hofstede, 1980; Fraizier et al.,
Medical school and teaching hospital leaders, educators, providers, and researchers operate in an environment that is more chall...
Safety competency is essential for high-quality care in the medical field. Nurses play an important role in setting the bar for quality healthcare services through patient safety mediation and strategies. The QSEN definition of safety is that it “minimizes risk of harm to patients and providers through both system effectiveness and individual performance.” This papers primary purpose is to review and better understand the importance of safety knowledge, skills, and attitude within nursing education, nursing practice, and nursing research. It will provide essential information that links health care quality to overall patient safety.
According to an article in Health Services Research, safety is one of the main reasons that HCAHPS/Press Ganey surveys patients after their hospital stays (Isaac, Zaslavsky, Cleary & Landon, 2010). This positive aspect brought about by HCAHPS/Press Ganey surveys is the re-focus of patient safety, something that should be a top priority and nursing responsibility of all patient care. A direct example of this focus is that if a patient experiences a serious safety event or is harmed by a medical error, his or her overall experience will be negatively impacted. (Isaac et.al., 2010). Cohen (2015) predicts that if the focus of healthcare shifts to the delivery of safe, compassionate, high-quality care, the patient experience and satisfaction with their overall care is likely to rise. There is also evidence that increased patient satisfaction is important for improving patient adherence. How patients perceive the receptiveness of the unit’s hospital staff likely reflects the hospital 's safety culture thus promoting adherence to treatment guidelines (Isaac, Zaslavsky, Cleary & Landon, 2010). Patients are more likely to continue suggested healthy habits and be compliant with their medication if they are satisfied with their healthcare practitioners. Spence & Fida (2015) correlated in their article the relationship between a nurse 's job satisfaction, job retention, and perceived
Nurses are key components in health care. Their role in today’s healthcare system goes beyond bedside care, making them the last line of defense to prevent negative patient outcomes (Sherwood & Zomorodi, 2014). As part of the interdisciplinary team, nurses have the responsibility to provide the safest care while maintaining quality. In order to meet this two healthcare system demands, the Quality and Safety Education for Nurses (QSEN) project defined six competencies to be used as a framework for future and current nurses (Sherwood & Zomorodi, 2014). These competencies cover all areas of nursing practice: patient-centered care, teamwork and collaboration, evidence-based practice, quality
Professional collaboration is an important aspect regarding patient safety in the medical field. This is a time when different kinds off professionals collaborate with one another about a patient’s health status and condition. “Specifically, Interprofessionality is a process by which professionals reflect on and develop ways of practicing that provides an integrated and cohesive answer to the needs of the client/family/population…(involving) continuous interaction and knowledge sharing between professionals” (Black, 2014). The collaboration of different professionals allow for a better decision to be made towards the patient’s health outcomes.
In a culture of safety and quality, all employees are focused on upholding quality in providing safe care. In order to promote patient safety in the hospital setting there should be an exhibition of teamwork irrespective of the different leadership positions. However the leaders show their obligation to quality and safety, and set capacities for their employees to perform a committed and critical role in assuring patient safety.
In nursing practice, the safety competency is all about doing no harm to the patient and provider often by following the right procedures and monitoring the system’s performance for efficiency, as well as ensuring peak individual performance amongst the practitioners and their support systems. Integrating safety into the nursing practice, education and research is paramount to the effectiveness of the profession in so many ways as will be discussed in this paper. But before that, it is necessary to consider the knowledge, skills and attitudes that are related to this particular competence. The paper will then discuss the implications of integration with respect to the working environment.
Most people think that nothing bad will happen to them (e.g. robbery, kidnapping, theft, rape, domestic violence and so on), but the truth is that no one is protected. It is widely known how powerful the personal experience can be regarding the recognition of risk and the eagerness to take to take precautions. Even when people fail to take precautions, this also can be attributed to experience, which means it needs an examination.
Patient’s safety will be compromised because increase of patient to nurse ratio will lead to mistakes in delivering quality care. In 2007, the Agency for Healthcare Research and Quality (AHRQ) conducted a metanalysis and found that “shortage of registered nurses, in combination with increased workload, poses a potential threat to the quality of care… increases in registered nurse staffing was associated with a reduction in hospital-related mortality and failure to rescue as well as reduced length of stay.” Intense workload, stress, and dissatisfaction in one’s profession can lead to health problems. Researchers found that maintaining and improving a healthy work environment will facilitate safety, quality healthcare and promote a desirable professional avenue.
Personality traits can affect success in school and many other long-term outcomes. Traits affect daily moods as well (Feist & Feist, 2009). An individual’s personality may seem unstable from one situation to the next: this means that an individual may be acutely aware of his or her academic work, but not aware of the cleanliness of his home or the working condition of his car (Feist & Feist, 2009). The lack of interest in the cleanliness of the home and the working order of the car may be from any number of factors, but it still points out that his trait of being conscientious is situational. A person’s disposition will only affect his behavior under certain conditions or in specific situations (Feist & Feist, 2009). This observation seems to suggest that an individual’s perceptions of self and situation play a strong role in behavior, as opposed to personality as the only indicator (Feist & Feist, 2009). Another example of situational changes in personality includes dating. A person that is outgoing and friendly may be shy and reserved when on a date with a new person, or when they around someone they are interested in. This may be because the person wants to make a good impression; it co...
Safety is a primary concern in the health care environment, but there are still many preventable errors that occur. In fact, a study from ProPublica in 2013 found that between 210,000 and 440,000 patients each year suffer preventable harm in the hospital (Allen, 2013). Safety in the healthcare environment is not only keeping the patient safe, but also the employee. If a nurse does not follow procedure, they could bring harm to themselves, the patient, or both. Although it seems like such a simple topic with a simple solution, there are several components to what safety really entails. Health care professionals must always be cautious to prevent any mishaps to their patients, especially when using machines or lifting objects, as it has a higher
The members of this society are portrayed to attempt to cope with anxiety by minimizing uncertainty. People in cultures with high uncertainty avoidance tend to be more emotional as they try to minimize the occurrence of unknown and unusual circumstances by implementing rules and planning. However, in low uncertainty avoidance cultures, individuals accept and feel comfortable in unstructured situations. They are more pragmatic and tolerant of change. In a high uncertainty avoidance society, the employees are restricted under rules and regulations and a structured working environment. However, in low uncertainty avoidance, the employees accept uncertainty and adapt more quickly to abrupt changes. They will be more able to make wise decisions and improve efficiency of
Sledge, Miles, and Coppage (2008) explain uncertainty avoidance as “the degree of risk aversion” (1670). In a country with high uncertainty avoidance there may be more policies and procedures in place. In a culture with low uncertainty avoidance companies could empower employees to develop new ideas.
In understanding that most ambiguity exists because of the fear of failing or being wrong, safety and trust is key to allowing individuals to
It’s true what everyone talks about safety – you are the key to your safety, when you do it safely you do it the right way and the best gift you can give to your family is to always stay safe. We have been taught by our parents and teachers to be cautious while doing a number of things. That’s very essential in our daily lives, because one needs to be extra cautious to prevent unavoidable accidents. However, mishaps do happen everywhere in the safest of places, no matter how careful we are in our actions. It is highly unpredictable, what’s going to happen the very next instant. There are numerous incidences we come across like simple trips, falls, cuts due to sharp objects, burns or sudden worsening of a person’s health condition, causing