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Cultural factors that affect communication in healthcare
Language as a barrier in communication
Language as a barrier in communication
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I entered the United States for the first time in 2009. I landed in Houston, Texas and began attending Lamar University in Beaumont, Texas. Being my first time in the States, I had never communicated with people whose first language is English. This was challenging at first, but once I got to know my teammates and the coach, we all accommodated to meet the five C’s of communication. The level of need I experienced was predicament because it was difficult communicating in English while making sure people understand me. According to Therapeutic Communications for Health Care, predicament is defined as “no easy solution.” The person in need “often feels trapped; is not helped by advice” (Tamparo & Lindh, 2008). When I began my journey with the Cross Country team at Lamar, they were all understanding and supporting of me since I was learning the language. They were patient by listening and respecting everyone’s decisions even when they were expressed differently. Many times our body language said more than our verbal communication; I learned how to listen to others by observing rather than by listening. However, in my experience, I felt trapped many times when I wanted to communicate about something and I did not know how to express myself. …show more content…
My teammates and I were all about the same age. I was about 2 years older than most of them and about a year younger than some of them. However, the differences in age did not affect our communication; we all still had about the same common interests. We all loved running long distance, racing, and enjoying any other physical activities. Some of my teammates were also international students that struggled with learning English.
We had girls from Sweden, Netherland, Poland, Kenya and guys from Uganda, Australia, Kenya and Belgium. We all had difficulties communicating, and this impacted our ability to clearly understand each other. However, we found ways to be clear and complete with each other through our body language and through our common interests. In addition, we were always together and got in-tune with each other’s facial expressions showing joy, and showing appreciation through hugs and encouragement during practices and races. Many times our love and understanding toward each other was seen in our nonverbal communication rather than verbal
communication. In addition, my teammates and I came from different cultures. Cultural is defined as a pattern of many concepts, beliefs, values, habits, skills, instruments, and art of a given group of people in a given period (Tamparo & Lindh, 2008). Some of us came from different states and cultures. One of my teammates came from a Mexican town and one from Arkansas and the girl from Arkansas was catholic. Some of the teammates came from Africa and were strong Christians. The team was multicultural with the diversity I brought in the team; being Jewish and Israeli. Even though, we had the different cultures and religions among the Cross Country team, we all managed to communicate in a complete, clear, cohesive, and concise manner without any misunderstandings. The 2009 team of Lamar University consisted of many international students as described above. All international students had a full athletic scholarship and came to the states for the purpose of fulfilling our dreams. We all had the same goals, common interests, and, scholarships that impacted our communication significantly. We could not have interacted better and achieved our goals without the support, investment, and encouragement in each other. Many therapeutic responses took place; the head coach and the team were able to resolve the solution in a positive way. Originally, when we all arrived to Beaumont, the Texas natives were friendly and offered to help with grocery shopping, cell phone plan, necessities, and everything else we needed in order to settle in. All of us received room and board on campus and some of us were rooming together. We all arrived to town about a week prior to the beginning of the fall semester. Before the fall semester began, the dining hall and university facilities were closed, but only the admission office was open. For this reason, the head coach gave us meal money as part of the accommodations to arrive to campus before the semester began. These impacted our interaction in a positive way because we engaged in dinner outings; we were able to practice our verbal communication in English as a second language without any disruptions or stress factors. In addition, during the first month of the semester, the girl’s teams departed to a major Cross Country meet in Los Angeles, California. It was my first month in the states and the head coach decided to provide us with this major experience. Moreover, when we landed in Los Angeles, the head coach surprised us with tickets to Disneyland. We received extra meal money for the trip, which allowed us to spend money in Disneyland. Since some of us were international student we were excited for this experience at that cross country meet and visiting Disneyland for the first time in our lives. Moreover, the team received new uniform, new sweatshirts, new running shoes, and highly motivated talks from the coach about investing in each other. He believed that the best way to be successful was investing in each other which also meant that the team invested in the coach and vice versa. Also, the team meetings and motivation talks helped us get united, which initiated our support in each other in everything we needed. As a result, our communication skills improved and we won a couple of cross country meets in our first season. Speaking English as a second language is a barrier at first. However, it is not a barrier once the speaker knows how to handle it and improve himself or herself, so people can receive a clear, cohesive, complete, and concise message. In addition, factors such as cultural, condition, age, and personality traits were contributed to the success of the interactions between the team. This initial experience in the states has contributed to my personality, Cross Country and Track Career, and my future as an Occupational Therapy. In addition, some of my relationships that began in Texas are my best friends today, even thought (though) I moved to two states since then.
The process of communication is brought into existence by a two-way channel, as there's one who listens (the receiver) the opposite talks (the sender). The prerequisite for a healthy communicative relationship starts with the ability to interact in a context of support, valuing, and within barrier limits of impartiality. The book is a therapeutic solution to helping foster better relationships; it uses the process of communication as an intervention for the journey of self-discovery.
The goal in any therapeutic setting is to assist a client with gaining effective tools to have a healthy, meaningful life, provide emotional support and offer advice. Therapy does involve “…transition and change, which can be anxiety producing for any client” (Williams and Abeles, p 645). In addition to expressing feelings, needs and experiences, communication can and is being expressed through non-verbal queues, whether the individual has the ability to speak or not. Examples of non-verbal queues could include: posture, strong emotions, and rate of breath. These language queues are common to people, however the use of sign language is not universal language. “While it would be ideal to be able to match deaf patients with therapists fluent in their preferred language mode, this is often not feasible in smaller centers” (Porter, 1999, 163). Counselors seek...
In my life I have seen how even while speaking the same language there can be communication problems. Adding the inability to speck the same language and then the complexity of describing medical conditions, I can see how the situation could turn out poorly and cause troubling effects. This chapter has helped me better understand why the Hmon...
The goal of this lesson is to explore how we can improve communication to eliminate language barriers between healthcare providers and patients in our organization and to establish culturally and linguistically appropriate goals, that provide safe, equal, and quality care to all our clients regardless of race, ethnic, or socioeconomic status. At the end of this lesson we should be
Retrieved from Bylund, C., Peterson, E., & Cameron, K. (2011). A practitioner’s guide to interpersonal communication theory: An overview and exploration of selected theories. Patient Education and Counselling. Volume 87. Issue 3 -.
Deborah Tannen is the author of the book You Just Don't Understand where she analyzes the different meanings of communication between men and women. Her research shows that women and men use the same words and phrases and yet can interpret and react to those same words and phrases differently. Tannen compares the two sexes to find men use their conversation as a type of competition or to preserve their independence. For example, men talk about their knowledge regarding sports, cars, women, exc. Meanwhile, women try to foster intimacy through communication. For instance, women often talk and relate on a personal level. Throughout Tannen's book she uses "cross-cultural communication" to describe the differences between the language of men and women. Tannen observed that, "For males, conversation is the way you negotiate your status in the group and keep people from pushing you around; you use talk to preserve your independence. Females, on the other hand, use conversation to negotiate closeness and intimacy; talk is the essence of intimacy, so being best friends means sitting and talking. For boys, activities, doing things together, are central. Just sitting and talking is not an essential part of friendship. They're friends with the boys they do things with" (Tannen 95).
Due to America’s diverse population, a language barrier has developed between people of different race. The language barrier has caused numerous fatal accidents. Exhibiting lack of communication skills can not only play an essential role in fatal accidents but also prevent individuals for receiving the proper care after an accident has occurred(Brice). If the medical care provider and the patient cannot communicate effectively then the patient is unable to receive the proper treatment for his or her injuries. Speaking one language can cause society to develop effective communication skills, which can prevent unnecessary accidents from occurring (Dowd).
Maybe it’s the fact that I tend to stay in my room all weekend, which leads to people thinking I’m studying when in reality I am probably binge watching a TV show or maybe it’s my glasses, but most people who don’t know me too well assume that I am smart. Now that is a great thing for me because I don’t have to try as hard to impress them, but I end up finding myself in a bit of a problem. The problem is that everyone thinks I enjoy admiring school textbooks. But the truth is I’m usually admiring my Justin Bieber poster on my bedroom wall. Ever since I was in sixth grade I’ve been a huge fan of Bieber. His music always brought a feeling of calmness and back in the day his “never say never” motto, was what I lived by. I might still be living by that motto because I’ve decided to write this essay
My communication style tends to float between two very distinct classifications found in the Forbes’ Communication Styles PowerPoint and the DISC Personality Profile descriptions. This assignment has allowed me the opportunity to further reflect upon my own communication styles in varying environments, as well as identify and hopefully minimize the weaknesses that I need to improve upon before I become the sole administrator of a site. To gain respect and build trust as an instructional leader, communication is a two-way street; staff consumption of messages is just as important as administrator distribution of them.
Many girls of different ages fantasize about the perfect wedding, perfect husband, a gorgeous dress, and the happiness to come after the wedding. At one point I was just like these girls. I saw marriage as a paradise that everybody should experience. Around tenth- grade, my rose tinted glasses were removed and I witnessed just how bad a marriage could get to the point of divorce. The divorce my parents went through, changed my entire view on monogamy. I now see marriage in a more realistic point of view and that it is not an easy journey as I once had thought it was.
Personal Narrative: The World The world is a messed up place and we are all stuck here until our lives are through, or until we choose to leave. It's strange that I go along with everything everyone tells me, such as that I should wear certain clothes or listen to certain songs. I often wonder why I do the things I do, but then I just realize that's who I am. People are confused about why they are here, and they don't understand what life is supposed to be about.
The air hung around them, tensed and quiet. The fragility of her emotion was threatening to shatter. It is as if that time stood still for her. She fingered the brim of her notebook, nervously and took notice of the cup of coffee on her side. Controlling the sudden urged to drown the caffeine all at once; she carefully picked the cup and warily sipped its content. It had long been cold, and her tongue appreciated that fact.
In the United States today, a nurse is more likely to encounter patients who speak a language that is different from their own. This kind of intercultural difference poses a formidable communication challenge, as one’s ability to communicate will depend on whether one can understand one another's verbal and nonverbal codes (Jandt, 2012).
Individuals are able to form long lasting bonds with others despite cultural differences with the same approaches as any other friendship. To begin with,
Summer vacation, and school ends for about three months, and then you have as much fun as you can, then back to school… right? Well I had to go to summer school, but it wasn’t as bad as I thought it would be. Everything was going fine, I had a job after summer school, and that was going fine as well. They say that summer is supposed to be fun and exciting, and it usually is for me and my family. However in July my father started coughing up blood. My father usually doesn’t make it his top priority to go to the doctors, so he waited about four weeks until he really didn’t feel good.