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Personal Narrative Analysis
242 Words1 Page
Recommended: Racism in the media
"They took me outside of the store and they said, 'We're not trying to offend you, but we're going for a clean professional look with Zara and the hairstyle you have now is not the look for Zara,'" Cree told the paper.
Allegedly, the managers tried to actually FIX her hair. With their hands. "It was very humiliating... it was unprofessional," she said.
"My hair type is also linked to my race, so to me, I felt like it was direct discrimination against my ethnicity in the sense of what comes along with it," Cree added, who calls herself bi-racial. "My hair type is out of my control and I try to control it to the best of my ability, which wasn't up to standard for Zara."
She's filed an official complaint with the company. In a statement provided
to Seventeen.com, a Zara rep states: "Zara is a diverse and multicultural company that has employees and customers of many different nationalities, orientations, cultures, languages and beliefs. Zara has no formal policy regarding employees' hairstyles; we expect all employees to ensure that they present a professional appearance that enables them to serve our valued customers. We have engaged directly with the employee on this matter and respect the privacy of those discussions. Zara would never, under any circumstances, ask an employee to remove his or her braids. We are proud of our diverse workforce, and we do not tolerate any form of discrimination."
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