An algorithm in of itself which constitute the makeup of some computer programs is referred to as a Boid. As such they comprise the same three instructions that organize the interaction of computer programs (Stacey, 2011). Alignment, avoidance, and attraction makes up the Boids concept (Stacey, 2011). The first stage, or the alignment stage the stakeholders within pep Boys have similar thoughts, whereby Pep Boys endeavors to strengthen the relationship with customers. Pep Boys must be aligned with the stakeholders in order to gauge feedback from the stakeholders and from the stakeholders to Pep Boys (Stacey, 2011). Organizations that respond to the feedback they receive from customers as well as their own self-evaluation help set a course …show more content…
Pep Boys must evolve by folowing certain rules or guidelines of which there are three. The first rule is that Pep Boys must stregnthen customer relation by never going back to the attitude of mediocraty in the 1990s. The major component of this rule is effective two way communication, and even three way communication which involves the customer, the company, and the stakeholders. Pep Boys must fully understand that there is a requirement of recognition of the community they serve, as well as interlocking that with the needs of the stakeholder (Stacey, …show more content…
Technology is constantly changing and the need to evolve is a must. As noted by (Stacey, 2011), companies must not just keep up. They must be leaders in innovations, so that they do not become the followers, but leaders as well, setting an example for all others to emulate. One aspect of the increasing of sales is to not just look at finances as the important factor. When employees are encouraged to create relationships with customers, win their trust and maintain that trust at all times. Finally, Pep Boys makes more money winning loyalty, practicing integriey and honesty than just pushing parts and service. The automobile industry is driven by competition. Competition from similar companies that sell the same type of product, as well as companies that supply organizations with the items they need in order to maintain stock. What if the Ford automobile company had only 50 percent of their independent dealerships stocked with the latest models as well as a complete selection of Ford automobiles? How can Ford compete with other auto makers such as Chevrolet if Chevrolet made sure that all of their dealerfships has high availability and quantity of car
3. Increase sales to current customers by 5% each year by using innovative technology in order to find more efficient ways to distribute and manufacture our products leading to more competitive pricing.
A second alternative is a shift in marketing focus towards a new target segment and improved product. A strong and unified market strategy can strengthen synergies through new collaboration. Given the rapid growth, it is essential to reach influential segments that can create a mass appeal over the broader market. Doing so, will also require improving the quality of their product by focusing more on programming and less on hardware sales. A possible benefit would be creating a niche market that enables a rapid brand expansion. On the other hand, a possible drawback would be not being able to handle rapid
Innovation has rapidly assumed a position of prominence in world competition on a global scale. To compete in this environment, organizations need a level of innovation. As competition becomes more global and time-based, organizations must develop and deliver new and superior products or services in less time. The challenge for modern organizations is to revitalize them so they can successfully and continuously develop newer products and enhance business development.
As mentioned above, social aspect of the market touch on the changing cultural values and attitudes where more people are embracing high quality standards based on their levels of awareness. This helps the company in marketing more modern equipments and minimizes costs related with after sales service. Additionally, many people have improved on their economic situations which have resulted in improved purchasing power. The economic empowerment can be attributed to improved employment levels as well as thriving economies of governments where the company operates. In this regard, the company has continued to experience growth because of the increased customer purchasing
Growing sales through service: TP came up with new methods to satisfy customers. Furthermore, employees got trained on acting in customers favour.
The task of this assignment is to complete a competitive analysis of two of the largest competitors in the industry of chosen study. This researcher’s chosen field is the Car Wash industry. Unlike many industries, the Car Wash industry does not have dominant players or franchise names that rule across the country. Unlike other automobile related industries such as oil change (Rapid Oil Change), tires and batteries (Goodyear), and auto parts retailers (NAPA), where these types of name players may have thousands of locations throughout the country, there are no big name players in the Car Wash industry. Although there are companies that own and operate multiple car wash facilities, most of these multi-location owners operate multiple locations throughout a metropolitan or regional area and their overall location totals are nominal. Since there is a lack of dominant competitors to analyze, this researcher will focus on an analysis between the two main categories of car wash ownership: full service vs. unattended operations.
Being able to provide exactly what your customers are looking for is one of the best ways to gain and retain customers. You will also begin to see that customer satisfaction is climbing, which makes it much easier to cross-sell and up-sell and thus increase your profitability.
(4) Abel, Ivan, Maali Ashamalla, and Robert Camp. Competitiveness of the US Automotive Industry: Past, Present, and Future. Rep. 2nd ed. Vol. 10. Indiana: American Society for Competitiveness, 2010. Print.
Ford’s production plants rely on very high-tech computers and automated assembly. It takes a significant financial investment and time to reconfigure a production plant after a vehicle model is setup for assembly. Ford has made this mistake in the past and surprisingly hasn’t learned the valuable lesson as evidence from the hybrid revolution their missing out on today. Between 1927 and 1928, Ford set in motion their “1928 Plan” of establishing worldwide operations. Unfortunately, the strategic plan didn’t account for economic factors in Europe driving the demand for smaller vehicles. Henry Ford established plants in Europe for the larger North American model A. Their market share in 1929 was 5.7% in England and 7.2% in France (Dassbach, 1988). Economic changes can wreak havoc on a corporation’s bottom line and profitability as well as their brand.
-Customers: The company felt the importance of being customer-centric and innovate by adapting to customer
In every business offered by any organizations, it is very important to ensure that the customers will always satisfied with services provided. People nowadays are looking for the new technologies, new markets, new ideas and also new inventions. Thus the organization must always keep up with the current changes in demand to ensure that their services are still relevant to the customers. The changes of demand also called as an evolution and to achieve these, the organizations are advised to have a process that we called as “Business Transformation” (“Business Transformation: The Importance of Change,” 2014).
With the rise of the economy, consumers have become more and more knowledgeable on selecting their favourable product as a result the organization cannot focus on what it sells but on the side focus on what the customer wants to buy.
Report on PEP Task 1 Describe and explain PEP’s business objectives, using its mission statement and other information Evaluate and explain how successful PEP appear to be in meeting each of these objectives. A mission statement is a written statement setting out the general aims of a business. This is also known as a business objective. PEP is a business, which has been set up to produce good quality products and excellent customer service, as most businesses have aims and objectives. Examples below show some basic aims and objectives a business might have: · Make a profit · Provide goods and services for their customers · Survive and expand the business · Improve the quality of goods and services · Compete against other businesses · To be environmentally friendly PEP is a family business with a good history that provides good quality products to customers.
AutoEdge is facing crisis since millions of its automobiles has had to be recalled due to product quality issues. Many things should be considered in order to implement a proactive response to rectify the situation. As the research analysis, I have been tasked will helping to rebuild AutoEdge’s reputation as well as to reduce and control operating costs. When making any decision on implementing change within the organization market analysis must look at the market structure of the organization. Market structure is made up of the relationship that exists between buyers, sellers, competition, product differentiation, and ease of entry into and exit from the market. The article “Review of Market Structure” (n.d.) defines market structure as the “microeconomic characteristics of different markets” and include such elements as competition level, high versus low entry barriers, and scale (Review of Market Structure, n.d.) To make the decision the decision to relocate, AutoEdge must analysis and evaluate of market structure. This report will discuss the four different types of market structures: monopoly, oligopoly, monopolistic competition, and pure competition. Additionally, it will outline the type of market structure AutoEdge fits into, how that market structure impacts the level of competition, elasticity of demand, price, and position in the industry.
... The relationship between manufacturers, dealers, suppliers and customers has dramatically improved. In fact, Ford has been the only one of the three big automobile companies in Detroit not to accept a U.S. government bail-out or file for bankruptcy protection, as its rivals General Motors and Chrysler did last year. According to the Wall Street Journal, Ford sales in April 2010 climbed to 25% as compared to GM’s 7.2%.