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Week Six Major Project Influence Application Part Two
Introduction
This paper compares the works of Patrick Lencioni’s The Three Signs of a Miserable Job (2007) with Influencer (2013) authored by Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, and Al Switzler with the intent of illustrating the complimentary applicability to improve employee morale and development, talent retention, and overall business success. In a world of growing job discontentment, despite a rising number of American college graduates, it remains the leader’s obligation to understand what drives behavior and to put together winning strategies to equip themselves and their team(s) with the influential tools necessary to nurture inevitably vibrant communities.
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Over time, this dull pain can erode the self-confidence and passion of even the strongest people, which in turn, affects their spouses and children and friends in subtle but profound ways… Though it may be difficult to quantify, the dissatisfaction of employees has a direct impact on productivity, turnover, and morale, all of which eventually hit a company’s bottom line hard,” (p. ix – …show more content…
They cannot be fulfilled in their work if their success depends on the opinions or whims of another person, no matter how benevolent that person may be. Without a tangible means of assessing success or failure, motivation eventually deteriorates as people see themselves as unable to control their own fate,” (Lencioni, 2007, p. 222).
Challenging a leader to work through problems, as opposed to around them, Influencer enlists the use of key number one, focus and measure, to develop articulate goals that support vital behaviors. “Clear goals aimed at a compelling target can have an enormous impact on behavior because they engage more than simply the brain. They also engage the heart,” (Grenny, Patterson, Maxfield, McMillan, & Swtizler, 2013, p. 18). As The Three Signs of a Miserable Job highlights the importance and reaction of solid measuring tools, Influencer then gives guidance on what constitutes good versus bad, and how leaders should use such tactics to motivate and improve people’s
Without understand the negative impacts of turnover, a company may be placing itself in a position that will ultimately lead to their demise. We are going to solve our problems and set our company on the path to success, a success that is not only reflected in our bottom line but also our employees’ morale.
To become a truly effective leader, one must encapsulate the various behaviors related to the aforementioned course learnings in his/her persona and demonstrate such behaviors daily. This course has allowed me to identify four behaviors that all leaders must portray to be effective. The first of which is that a leader must be inspirational. To do so, a leader must set the appropriate vision and direction for the organization and provide a path to achieving defined goals. Additionally, a leader must induce the proper levels of motivation so that each employee has sufficient incentive to work towards the organization’s goals. As discussed in the class, motivation can be accomplished by factors such as rewarding hard work and providing the correct opportunities to employees. While these are motivating in that employees desire to be fairly compensated and to be doing work they deem valuable, inspiration comes more from organizational culture. A leader will be inspirational by setting a tone that appreciates each employee’s contribution, no matter how small in scale it is. Further, employees are inspired when they work collaboratively in a group setting and can capitalize on individual strengths to drive organizational goals.
As a negative cycle, once the customers’ satisfaction levels are decreased, the financial bottom line of the organization may be decreased. In Singh and Loncar’s example of a hospital and nursing staff, many other negative effects may be had simply from widespread job dissatisfaction among the nursing staff. Lower job performance may increase liability and set the organization up for patient lawsuits, failure to maintain standards may result in loss of or failure to achieve Joint Commission on Accreditation of Health Care Organizations (JCAHO) ce...
Spector, P. E. 1997, Job satisfaction: application, assessment, causes and consequences, Sage Publications, Inc, California
A manager or human resources professional is constantly interacting with employees on a daily basis, which allows them to appropriately identify and ultimately to address negativity in the workplace. From employee complaints to inner conflicts between employees, it is often quite apparent when there is something amiss in the realm of employee morale. On that note, it is imperative that the manager learn to identify the symptoms of negativity before it becomes
A person’s behavior at one specific point in time usually controls their attitude at that time. Managers must be able to understand these basic needs of their workers. If these needs are not dealt with in a certain correct way than workers will not reach their maximum potential. If the lower order of needs is not met than people are not happy. The same can be said of the higher order.
There is no shortage of motivational theories, just as there is none for leadership theories; however there are a few particularly important ones. It is interesting to note that even some of the most notable ideas of motivation are nothing more than untested hypotheses with simple anecdotal observations as a backbone that has served for years of...
The only determination they pertain to is to increase their productivity in order to get more money, but in due time this makes them traumatic and hostile. Undesirable employees have no interest in the work, soon the satisfaction is hard for them to achieve, leading to insufficient motivation.
Core self-evaluation is an individual’s belief “in their inner worth and basic competence” (Robbins & Judge, 2009, p. 86). Positive core self-evaluation employees, who appreciate their inner worth and competence, are more likely to derive satisfaction from their work. While employees with negative core self-evaluations often struggle with job dissatisfaction. The issue of job dissatisfaction, as it relates to core self-evaluation should be a concern to managements and organizations. The problems which may accompany job dissatisfaction are numerous and include - workplace deviants, reduced productivity, decreased engagement in organizational citizenship behavior, lower customer service and satisfaction rates, and slightly increased absenteeism and turnover rates (Robbins & Judge,
When it is discovered that a worker can fulfill the requirements of their job, but are experiencing shortcomings in doing so, many times it is believed that worker motivation may be the root of the problem (Laird 95). What, though, is work motivation? According to Laird (2006), “motivation is a fundamental component of performance “ and “is the reason that someone chooses to do some things and chooses not to do others”. In other words, work motivation is what energizes workers to the level of output required to fulfill a task, directs their energy towards the objectives that they need to accomplish, and sustains that level of effort over a period of time (Steers et al., 2004). In essence, worker motivation is what gets the job done.
“A satisfied individual would certainly contribute positively to the realization of organizational goals and objectives, while a dissatisfied only contribute but can even act in such a way that the realization of such goals and objectives could be completely destroyed. This underlines the importance of employees’ satisfaction to the organization” (Anka,
In every work place you will find employees who are happy with what they do and employees who are just there to complain and collect a paycheck. My topic for this discussion will cover job dissatisfaction.
By understanding the level of employee satisfaction, the company can have a better chance of delivering positive customer experiences, producing innovative products and services and attaining a good bottom line.” (Gaurav, 2012). Job satisfaction has also been said to be, “some extent a reflection of good treatment. It also can be considered an indicator of emotional well-being or psychological health,” and, “Furthermore, job satisfaction can be a reflection of the organizational functioning,” (Spector, 1997). This is very easy to see because it all depends on how the business treats the employee, if they are treated well the employee will be satisfied with their job and would feel highly motivated but if they are mistreated their emotional well-being will not be good as they think they will be underappreciated and unwanted at their
Job satisfaction is important to both workers and the organization. For an organization, high levels of job satisfaction of its employees make for a workforce that is motivated and committed to high-quality performance. Research shows that an increase in employee happiness has a direct impact on productivity, which in return is a direct connection to a successful business. However, job satisfaction does not come automatically to an organization; it need...
Job satisfaction has acquired a substantial scholarly interest in the study of administration and management (Brewer & McMahan-Landers, 2014). This is due to its linkage to employee attitudes, behavior and productivity. Simply put, more satisfied employees are thought to stick around, produce more and positively impact the work environment (Abdulla, Djebarni & Mellahi, 2011). As in the case of other social scientific constructs, jon satisfaction has suffered from semantic proximity. There is little agreement as to define, conceptualize or operationalize job