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Nature of operation management
Principles of operation management
Operations management
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Executive summary:
The below discussion was all about operation management and how well it can be performed. The scope of operation management is for the better understanding where it can be implied to improve their management and role of operation management is to explain the importance of it. The below assignment explain briefly explains about the operation management in KLIA how it was developed to an international standard, how they provide the fine and international standard of service to the consumers. It is briefly discussed how KLIA manage their rough pressure of operation and what type of services and assistance are provided to the consumer from they enter the airport till they reach the aircraft.
Introduction
Operation management is the management of systems or processes that provide a better service, when the tasks or operation are performed efficiently and effectively the customers or management are satisfied well and operation management is also performed well. Operation management includes the combination of decisions and responsibilities of managing the resources effectively which are dedicated to the production and delivery of products and services. Being an organization management it is very important to manage the operation of their management to maintain a well management system and to satisfy their customer by giving best service.
Scope of operation management:
To perform a well maintained operation management it is essential for the people in it to maintain the product and service design, process selection and management technology, design of work system, location planning, facilities planning, and quality improvement of the organization’s products or services. There are some scopes by w...
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• Toolkit.smallbiz.nsw.gov.au, (2014). Role of the Operations Manager. [online] Available at: http://toolkit.smallbiz.nsw.gov.au/part/13/63/260
• http://www.cuti.my/guide/klia_passengerinfo/facilities.htm.
• Referenceforbusiness.com, (2014). Location Strategy - levels, system, advantages, type, company, business, system. [online] Available at: http://www.referenceforbusiness.com/management/Int-Loc/Location-Strategy.html
• Diversestrategies.com, (2014). Business location. [online] Available at: http://www.diversestrategies.com/Business_location.htm
• Global Airport Cities 2013, (2014). KUALA LUMPUR INTERNATIONAL AIRPORT. [online] Available at: http://www.globalairportcities.com/page.cfm/Action=Exhib/ExhibID=16
• Klia.com.my, (2014). Curious about KLIA?. [online] Available at: http://www.klia.com.my/index.php?m=airport&c=info&id=1
This report calling for constructing an on-site childcare facility for employees of BWI Airport is workable and could be fully implemented by September 1. This report discusses the plan’s background, benefits, problems, costs, and time frame. Specifically, the report seeks answers to these questions:
Operations management is essential for the survival and success of any organization. According to Heizer & Render (2011), operations management (OM) is the set of activities that creates value in the form of goods and services by transforming inputs into outputs. Operations managers today contend with competition, globalization, inflation, consumer demand, and consistent change in technology. Managers must focus on the efficiency and effectiveness of processes such as cost, dependability, distribution, flexibility, and speed. The intent of this paper is to discuss the processes and operations management of the Kroger Company.
Operations Management Process is the central arteries within the organization because it produces the planning process for goods and services, which are its reason for existent. Operations management is linked to all organizations as every organization is producing either a product or a service. However, it cannot be said to be the most important function since there are other functional areas and boundaries within an organization. In today's fast changing world, organizations have to have a tendency towards being efficient, effective and innovative to the changing environment to succeed. Operations Management has to use metrics in order for them to accomplish their task and be successful with minimal interruptions within the organization.
Ebert Ronald J and Griffin Ricky W. (2011). Operations Management and Quality (8th edition) Business Essentials.(pp.128-132), Boston [Mass];London: Pearson.
The Boeing Cooperation has many legal, ethic, and social responsibilities that impact their organization. This paper will discuss a few of their responsibilities and how they impact the Boeing Corporation management planning. There are also many factors that impact the Boeing companies strategic, tactical, operational, and contingency planning. Three of these factors will be analyzed and then discussed with in. With “Boeing being the world largest aerospace company and the largest manufacture of commercial jetliners and military aircraft” (WEC, 2005, CSR wire, ¶ 1), they have many divisions all across the world. Because of this world domination there are many issues that will affect the planning of Boeings’ management team and how the organization is run.
Every airline has its own department it can be management, operations, air traffic controls, dispatch, and ramp operations. The main important aspect in this job is the operations, which contains dispatch and pilots that are the tools of their jobs. The association is the...
There are 5 areas of performance in Hong Kong International Airport (HKIA) that we consider as below standard.
People who want to have a successful organization in business world; first they should be able to define OB which helps the organizations to be more effectively. “Organizational behavior is a study and an application of knowledge about how people, individuals and groups act in organizations” (Clark, 2000). Frankly, OB can help to indentify people behavior and to have a work relationship among the worker. Moreover, it can affect an organization to enhance its profitability and innovation by showing organization resources which can depends on customers. As well, it helps to achieve a job satisfaction by understanding the importance elements of motivation, communication and leadership.
Operations management focuses on carefully managing the processes to reduce and distribute products and services. Related activities include managing purchases, inventory control, quality control, storages, logistics and evaluations. A great deal of focus is on efficiency and effectiveness of processes. Therefore, operations management often includes substantial measurement and analysis of internal processes. Ultimately, the nature of how the operations management is carried out in an organisation depends very much on the nature of products or services in the organisation, for example, retail, manufacturing, wholesale and etcetera.
Operations management strategies play an important role in any organization to achieve organizational goals. An organization uses these operations strategies to maintain and control all its operations...
Schonberger, R.J. and E.M. Knod Jr. Operations Management: Continuous Improvement. Richard D. Irwin, 1994, p. 44. 16. Selto, F.H. and D.W. Jasinski. "
In every organization, different operational functions exist to ensure the smooth learning of the organization. In order for an individual to have the knowhow on how to operate the functions delegated to them they must have implicit knowledge on the functionalities themselves. Understanding markets, customers and the company goals has always proven to be a core starting point for individuals who ply their trade in the organization. The essence of the skills is evident in globalization, cooperate social responsibility and risk management issues. In operations management, the basic principles of operations should be followed to ensure that the profitability of the organization ensures the operation of the organization is
One of the characteristics of service offered by AirAsia is intangibility. Services intangibility is inevitable and sometimes could be a challenge for every service provider. According to Pride & Ferrell (2011) intangibility of services can be defined as the characteristic that the service is not physical and cannot be perceived by the senses. For instance like AirAsia which provides flight services, it is impossible for the customers to touch the flight as it is a journey to specific destinations. They might be able to touch the plane, but in the context of services, the customers do not own the physical tools or equipment used to deliver the service but are only entitled to get the service which is the flight service.
According to Aquilano, Chase, and Jacobs (2005), "Operations management (OM) is defined as the design, operation, and improvement of the systems that create and deliver the firm's primary products and services" (p.19).
Malaysia Airlines is founded in 1947; it has become the major airline for Malaysia, Malaysia Airlines or known as MAS which is Malaysian Airlines Systems. The name of Malaysia Airlines in the beginning is known as Malaysia Airways and this name has been used for 25 years which until 1 Oct 1972 and they changed the company’s name to Malaysia Airlines System. Malaysia Airlines System Berhad is one of the most famous and growing faster airlines company in Asia (Scribd, 2016). Malaysia Airlines System is own by government, the first base and secondary base is at Kuala Lumpur International Airport and Kota Kinabalu.