1. Lisa Quast writes about nonverbal mistakes that job candidates make in interviews. Select two nonverbal mistakes from the list and discuss the underlying message that an employer might receive from a candidate who makes these errors. Out of Control Gestures: The underlying message that an employer may receive from a candidate that has out of control gestures is that the candidate is uneasy. They may think that you are nervous because of lack of comfort around other individuals. Or perhaps on a larger scale they would think you are trying to create false answers to their questions. Lack of Facial Expressions: The underlying message that an employer may receive from a candidate that does not use facial expressions is that the candidate is disinterested. My former employer had once told me that part of the reason I got the job is because of my excited and warm facial expressions. By being warm and smiling I was able to show her that I was excited about the company. If you lack facial expressions all together, you may seem disinterested in the company and the work you would be doing there. …show more content…
Do you believe that you might be likely to commit any of these nonverbal mistakes in interviews? Which ones? One nonverbal mistake I make constantly is out of control gestures. It is not that I sling my hands all around, however, I do bounce my leg constantly when I am nervous. Most of the time I do not even realize I am doing it until one of my sisters holds my leg down. Since I can not bring my sister to the interview with me, I may have trouble with that. 3. What nonverbal mistakes would you add to Quast’s list? Looking down, arms crossed across chest, playing with hair, cracking knuckles, etc... 4. Based on the blog post, what strategies can you take to avoid nonverbal mistakes when you interview? What new nonverbal strategies will you use in job
Closing the door on an individual is very frustrating and rude toward the person it is affecting. This assignment has taught me that I need to be aware of how I portray nonverbal communication because it can leave a negative impression on someone, and it can also can harsh relations with individuals’. As a result, I feel that I have bettered my nonverbal communication skills, and I am hoping that these skills will help me properly portray myself in a positive
Xu, staples and Shen define nonverbal communication as “facial expression and body language” and further mentions that communication is a reciprocal process between 2 or more people relaying understanding, ensuring the output is acknowledges and correctly conveyed. Video three’s interview indicates poor non verbal communication between 4:36 and 4:54. The Nurses’ body language is closed, leaning over the interview documents, not facing the patient, nor making eye contact. There are no hand gestures or head nodding to let the patient see visual signs that the communication is being clearly conveyed and comprehended. The Nurse is distracted, twisting her hair in disinterest. While the nurse does use vocal acknowledgement while scratching her head saying “oh yeah, ummmm”, there was no recall of what was said by the patient to confirm a mutual understanding. The nurse has effectively omitted 10 seconds of interview, causing a breakdown in communication, spanning content, observed reaction, facial expressions and body language which may have lead to required vital medical history. In order for non verbal indicators to be improved in this scenario, the nurse is required to provided undivided attention to the patient. Leaning toward the patient is a posture signifying empathy and a good attitude (Xu, Staples &Shen 2010). The nurse is required to make a commitment to be entirely engaged in the patients communication to ensure that the messages is conveyed accurately, refraining from performing other tasks such as writing or hair twisting while the patient is speaking. Facing the patient, and maintain eye contact, smiling, assuring nods, and touching will enhance the non verbal plane of patient- nurse communicati...
The two nonverbal communications that I am most comfortable would be body movement and voice. I work in retail so I think that these are two that I tend to use the most. I an always coming in contact with people and I have noticed that voice and body movement is very important to the costumer. It even helps them form an opinion about a person and even if they have found the helpful or not. The nonverbal communication I would be least comfortable with would be touch. Unless I personally know the individual the odds of me touching them is not likely. I think that out of all the types of nonverbal communication this one is the most personal. Thus unless I know the person whether it be a friend, family member or a coworker I am closes to I probably would not us it.
Some of the things I think are applicable to my personal and professional life are how body language is extremely important both in making judgments of other people as well as presenting yourself in a positive and powerful way. I look forward to trying “power posing” and seeing how it can make a difference when I want to come across and confident in every aspect of my life but most importantly for interviews or important meetings. From both the lecture and the text, I look forward to using my body language to come across as powerful and using space to come across as enthusiastic and confident. Like Amy said in her lecture, “We make sweeping judgments and inferences from body language. And those outcomes can predict really meaningful life outcomes like who we hire or promote, or who we ask out on a date.” I think body language and being aware of my nonverbal communication will be helpful in every aspect of my life and I look forward to making little tweaks in my “nonverbals” in hope they will lead to big
Any communication interaction involves two major components in terms of how people are perceived: verbal, or what words are spoken and nonverbal, the cues such as facial expressions, posture, verbal intonations, and other body gestures. Many people believe it is their words that convey the primary messages but it is really their nonverbal cues. The hypothesis for this research paper was: facial expressions directly impact how a person is perceived. A brief literature search confirmed this hypothesis.
I was able to talk to my client without being visibly nervous. I am proud to say I handled my client’s problems as they came up without fear that I may say the wrong thing. In the first video, I found myself repeating things, for what reason I do not know. I can say my nonverbal skills need improving. One specific aspect of the interview was my hand gestures and motions. I really got involved with my client’s problems, and the way I tried to help her understand what I was saying and to get an understanding what she was saying, so I used my hands. I tried to keep by body in a position that would let the client know that I was using attentive listening skills. I cared about why she came to the facility for help. Each session, I adjusted my seat to make eye contact so my client could like she could trust me with her information and that I cared enough to listen to her
Richmond, V & McCroskey, J 2011. Nonverbal Behavior in Interpersonal Relations. 7th ed. Allyn & Bacon.
Currie (2007) states Effective Verbal Communication is important when building relationships with clients, customers, and the media (pg 1). Verbal communication is important along with listening skills so that communication between parties is clear. Verbal communication is accompanied by sign language called non verbal communication. This communication can be expressed in many ways: One can ask another “How are you today” Reply, “I’m okay” but the shrugging of the shoulders, squinting of eyes and lips closed tightly together gives another answer.
Burkhardt, J., Weider-Hatfield, D., & Hocking, J. E. (1985). EYE CONTACT CONTRAST EFFECTS IN THE EMPLOYMENT INTERVIEW. Communication Research Reports, 2(1), 5-10.
Anita Bruzzese. (2010, March 20). On the Job: Nonverbal cues can give you the edge at the office. The Salt Lake Tribune. Retrieved May 9, 2010, from ProQuest Newsstand. (Document ID: 1988454201).
Thesis statement: Non-verbal communication is as important as what people say; however, if not examined carefully can be misinterpret because of lack of awareness. This lack of knowledgecan cause misunderstandings in everyday life.
One of the main topic Amy Cuddy talked about was about communication with body language, communicating in a non-verbal way with others but as well with ourselves. Cuddy describes how one judges on other human body language and how one can make decision based on their body language. Amy Cuddy describes situations like job interviews and promotions, where humans could make decision based on someone’s non-verbal communication. Also Amy Cuddy use the example of Nalini Ambad research that states when someone watches a mute clip of a physician attending a
Non-verbal communication doesn’t involve words, but is a powerful form of communication. The way your body language is tells the other party whether or not you are receiving their message or just listening. When your nonverbal behaviors align with the words you’re saying, they indicate to the person you are communicating with that you are trustworthy. When non-verbal behaviors do not align with your message it sends mixed signals on what you are trying to convey. When communicating in business it is imperative that you are conscious of your own body language and nonverbal cues as well as that of
...tention to how people react to one another’s comments, guessing the relationship between the people and guessing how each feels about what is being said. This can inform individuals to better understand the use of body language when conversing with other people. It is also important to take into account individual differences. Different cultures use different non-verbal gestures. Frequently, when observing these gestures alone the observer can get the wrong impression, for instance, the listener can subconsciously cross their arms. This does not mean that they are bored or annoyed with the speaker; it can be a gesture that they are comfortable with. Viewing gestures as a whole will prevent these misunderstandings. Non-verbal gestures are not only physical, for example; the tone of voice addressing a child will be different from the way it is addressed to an adult.
I will definitely use these aspects of communication in my business career the verbal and non-verbal communication shapes our interactions with others in business and interpersonal relationships, as well as our financial and personal success, and our physical and psychological well-being. I believe understanding the different aspects of verbal and non-verbal communication, and the important roles they play in our interactions with others is the first step to enhancing positive communication and nurturing