NFL Advertisement Analysis

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NFL promotes their lines, both merchandise and entertainment, via a variety of channels such as TV, social media, their online website, ticketing sites, such as VividSeats, and at their games where the merchandise is prominently displayed to the customers coming in and out of the stadium at multiple locations. A typical customer will discover the firm’s products via their advertising and them actually finding out about it is based off of how effective the advertising is. From the “super-fans” who stalk the website for tickets to the bandwagoners who are probably looking on VividSeats and other ticketing sites, NFL is sure to have an online presence where their entertainment can be bought. As for merchandise, the typical customer may stumble …show more content…

The NFL team does product several version of their advertisements but they are all sure to radiate the same message: the date and time the game is and most importantly, who is playing in the game. The NFL does use an outside agency for their advertising and the agency’s purpose is to product all ads NFL and make sure they are current and up to date with their promotions and …show more content…

If it’s an issue with a product purchased online, there are customer service representatives to handle those issues; if it’s someone that has reached out via Twitter of Facebook, the social media team is there for that; if it’s anything with advertising, the PR team is able to step in because they shape the media the way they want the people to see it. Any follow-up can be done via surveys, or direct messages via Twitter or even E-mail, to ensure the customer is satisfied with the service they’ve received. Within each and every company, there is a PR team that works tirelessly to ensure their brand looks the best it can and that the media is under control in terms of the consumers. If it’s a good PR team, they absolutely have the ability to respond to bad publicity, as they should, because the point of public relations is having a relationship with the public and having it be a good one. Public relations is handled by an outside firm in order to manage everything in an organized fashion and to make sure it is done professionally. Again, public relations is a relationship with the public and it’s meant to be a good one, or mend a bad one into a good one so that the consumer feels comfortable trusting that brand. Relationships are constantly being built in the PR field to ensure connections all around when they are

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