The mock patient interview provided an opportunity to practice and reflect on my communication skills and techniques as a Year 2 student about to enter the clinic. The interview scenario revolved around a patient exhibiting entitled behavior, expressing desires for esthetic dental work on anterior maxillary teeth while raising concerns about appointment length and overall experience. Through this analysis, the goal is to identify strengths and weaknesses in communication strategies employed during the interview and propose areas for improvement. During the interview, I aimed to address the patient's concerns while maintaining professionalism and ensuring patient comfort. I attempted to shift the focus of the conversation to aspects within my …show more content…
A better option at the moment would be reflection. I should have said, “It sounds like you are apprehensive about the care you will receive here.” The purpose of double-sided reflection is to reflect on current behavior versus the desired outcome. It may result in an increase in motivation for the patient to change their behavior and resolve any ambivalence. In this case, the patient would have to weigh their desire for dental work against the inconvenience of longer appointments. The purpose of reflection is to label the emotion or underlying message of the patient so that it has less power to disrupt what you are trying to accomplish. Reflection often results in greater discussion of the issue. If I used that as a response, I could have created an open dialogue about her concerns and do my best to ease her anxieties. I started the interview by introducing …show more content…
The first would be allowing time to get to know the patient better before jumping into the health history. Another alteration I would have made was asking more open-ended questions during the medical history, instead of quickly going through the list. Health history forms may be difficult for patients to fill out, and errors are common. If I started a conversation about the patient’s health instead of organizing it with yes or no questions, it would have provided a better understanding. I also wish that I had gone more off-script instead of following an outline when it came to addressing patient concerns. At times I became too focused on touching every point instead of a naturally flowing conversation. By having a list of things to accomplish rather than a complete outline, I may be able to achieve this. The communication skills used most frequently in this interview are guiding. Guiding style is when the clinician and patient work together to help identify the patient’s goals and how they can be best achieved (Rollnick et al. 2007). The 'Secondary' of the 'Secondary' of the 'Secondary' of the 'Secondary' of the ' This style of communication is patient-centered, empathetic, and
Communication is the most important tool to being a good health provider. This assignment analyses an interview between a student from Perth Institute of Business and Technology, who acts as a health care professional and another student who takes up the role of a patient. The areas of communication focused in this analysis are interviewing skills, listening skills and questioning skills. There are examples provided for each aspect followed by suggestions and recommendations for future practices. However, the information in this assignment is fictitious.
Effective communication between patient and clinician is an important aspect to patient care. Proper communication has a direct positive impact on patient care and adversely poor communication has a direct negative impact on patient care. I will define the seven principles of patient-clinician communication and how I apply these communications with my patients. I will also describe the three methods currently being used to improve interdisciplinary communication and the one method that my area of practice currently uses. Then, I will explain the ethical principles that can be applied to issues in patient-clinician communication. And Lastly, the importance of ethics in communication and how patient safety is influenced by good or bad team communication.
The introduction paragraph gives information on communication and the impact that it has on patient-nurse relationships. It gives the reader an understanding of what is involved in true communication and how that it is a fundamental part of nursing and skills all nurses need. It leads those interested in delivering quality nursing to read on. Showing us the significance that communication makes in the
In this essay I will recall and describe my experience in a health care environment and reflect on communication in that interaction. I will look into interpersonal and communication skills used by the health professional and what I learned from this interaction. And if I am going to use those skills in my future nursing practice.
In conclusion, breakdown in communication is evident in the described scenarios suggesting its importance in effective team working. I demonstrated honesty and it was successful in managing these situations. In practice, ethical dilemmas could arise, but the patients’ best interest is still paramount and is dependent on the maintenance of trust between the dental team and the patient
This paper will show how assessment is a core part of the client’s treatment. It will show how assessment is done at the beginning of the treatment process but, will allow you to see that assessment is a continuing process. It results from a combination of focused interviews, testing, and record reviews. Assessments give the social worker a framework of reference to understand the strengths, weaknesses, problems, and needs of the client for the development of the treatment plan. It provides the social worker with a theory-based framework for generating hypotheses about the client’s experience and behaviors, which in turn helps prepare the basis for a specific treatment intervention. This paper will discuss the assessment tools
(To have a real insight into the daily duties of a dentist, I set aside a period of time last summer where I could acquire some work experience.) I spent 2 weeks at a local general practice offering both private and NHS treatment. I witnessed the close relationships to which the dentist had created with his patients, personally I find meeting and working with new people on a daily basis provides quite a fun stimulating aspect to this career. Whilst shadowing my dentist I witnessed a number of complex procedures such as a dislodged wisdom tooth extraction and many root canal fillings. My experience at this practice showed me that dentistry is a career that is heavily dependent on dentist-patient interactions, alongside other collaborating staff to ensure the correct treatment is given in an efficient and effective manner. I also spent a week at my orthodontist, it was here that it became apparent to me the real extent to which dentistry
Discuss your current health status, including any chronic diseases or serious medical conditions that you already have such as high blood, diabetes, etc. and discuss how this may influence your risk for developing chronic diseases in the future.
Dentistry depends on communication skills, patience, and tolerance of individuals' differences which I think are my strong points. I believe I can give effective and equal care to all patients. Tutoring in Clarkson's Writing Lab taught me that the success of the conference depends on the ability of the tutor not to dominate but to encourage the writer to give information. This relationship parallels the doctor-patient relationship. I think dentistry is a joint effort between the doctor and patient. This field is appropriate for me because I would enjoy using the skills I've acquired t...
When analysing communication, it is evident that interpersonal skills play a key role in today’s society, and in particular the health and medical profession. Interpersonal skills can potentially enhance the patient’s medical experience, which could otherwise be traumatic or overwhelming. Without such skills, medical practitioners have limited opportunities to determine accurate judgments, which could lead to patients feeling disempowered or distressed; such as the role of a Radiographer when performing clinical assessment. By connecting emotionally and listening mindfully, medical practitioners can engage patients to become more proactive and accountable for their own health care. This is the ultimate goal for all Medical Practitioners.
I recall an event where I was asked to volunteer to attend a patient who only spoke Nepali and refused to talk to anyone in the hospital. As I arrive into the room and I start to greet her gently in Nepali by saying “Namaste”, the patient smiles and feels that she can trust me. As I stand beside her, she explains to me why she chose to not call anyone in the event of emergency. Additionally, she explains that’s she cannot trust any of the doctors because she can’t really understand what message they are trying to convey. She feels ashamed that her daughter might judge her for being an alcoholic. I listen silently and I ask her a few medical questions under the supervision of Dr. A. Zuckerberg at the University of Colorado Hospital. I sit down
As a result, I always felt that I am actively participating in patients’ care. She allowed me to perform patient examinations most of the time and encouraged me to build up a good rapport with the patients. I think my past experience and medical knowledge was helped me lot during the history taking because I was able to go through history taking in a systematic manner and at the same time I could think of possible differential diagnosis. Furthermore, working in a medical clinic as a physician assistant also helped me a lot because one of the responsibilities delegated to me is taking patients history, however, this time it was different that I had to work out and actively think about a possible cause for patient concerns. The weakness I observe during history taking was sometimes I am little quick that might hurt the doctor-patient relationship, So, I am planning to improve my listening skill with less interruption to patients, I believe that might help the patient to express their concerns freely. Also, I am determined to listen to patients concerns in a non- judgemental manner to get the unbiased clinical
Patient Check-in: This is the 1st step of the appointment and where the flow begins. The patient arrives to the doctor’s office and signs in on the “check in” clip board, most doctor’s office has one in the front desk. Usually it will ask for some basic information so the person on the desk can verify all information in the system is correct.
Assignment Patient Interview Team # 29 You have had an opportunity to meet a real potential patient in their home environment. Hopefully, you were able to gain a different perspective on what a patient lives with and how it might affect patient adherence for medication. You need to remain sensitive to these types of issues as you educate patients and find ways to improve their ability to care for themselves.
It is important that the patient does most of the talking throughout the interview, so that the doctor can elicit all of the information about the patient’s illness.... ... middle of paper ... ... A. (1981) The 'Standard' of Physician – Patient Communication.