Mercury Energy Ethical Behavior

1592 Words4 Pages

Abstract
Ethical behavior, which the organizations exhibit may affect their reputations along with their relations with customer. Proper ethical behavior means that the company goes by their standard protocol about procedures along with sees at individual interest of their customers. Such a paper looks at the mercury energy; the state owned organization in the New Zealand has been accused of contributing towards death of one of their consumers because of power disconnection. Mercury energy actions are condemned nationwide being the organization had perceived to concentrating on adhering to the rules apart from listening to issues of customers.
Introduction
Bigger Large state controlled corporations have usually faced with dilemma about sufficiently …show more content…

Muliaga. As healths specialists have been assigned to the Mrs. Muliaga were just provided her 1 to 3 years of life, she had defied odds along with lived for more than 5 years. While news of Mercury energy participation has reached public, media has become awash with the accusations about how state owned mercury energy victimizes their consumers. Mercury energy had been accused on applying the capitalist principles in their operations.
Capitalism within the business has been that the organization has been driven towards making profits. Mercury energy disconnected Muliaga’s power supply without deciding the underlying problems, which might have resulted in the delay in payment. Mercury energy had been accused of the ethical misbehavior through failing to overlook its disconnection policy depending on requirements of the patient for the operational oxygen machine.
Executives along with management of mercury energy in addition came off like the contemptuous, having vehemently denied responsibility for early death of their patient. Mercury energy being the brand name has suffered a lot with news of their association with death of Mrs. Muliaga. Being the state owned organization funded through tax payers, public expected mercury Energy to see at the Muliaga’s predicament with important considerations (Eweje, …show more content…

Contractor had been informed on requirement for the continued power supply in Muliaga’s house. Contractor moreover acknowledged to have looked at the oxygen machine in house. But, he is willing to go ahead for disconnecting the Muliaga’s power supply making oxygen machine useless for patient.
Mercury energy has ignored a fact that disconnecting the power from Muliaga’s residence could have the life threatening consequences (Thomas, 2004). Mercury Energy has ignored the ethics as well as chose towards adhering to its business policy in regard to disconnection of the power. Mercury energy provided consumers 6 to 7 weeks prior it disconnects their power.
Mercury energy has chosen to abide through its disconnection policy along with disconnected Muliaga’s power supply. Fact has been Mr. Muliaga had visited its offices for making arrangement for the fortnight payment and did not seem of having mattered to electricity provider. Before disconnection, Mr. Muliaga visited their organization for discussing his issues along with deciding if he can pay electricity bill in bits. But, Mercury energy has refused to listen along with to discuss the payment matter with Mr. Muliaga. Mercury energy chose to follow the privacy act being the account had been registered in Mrs. Muliaga’s name. However, Mr. Muliaga went ahead for making 2 fortnightly payments prior power supply had been cut (Eweje,

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