Medication Administration Case Study Essay

Medication administration is one of the major responsibilities that a nurse has. This change will have a great impact on the staff because adaptation can be challenging, without mention the impact on the time management, workflow of the nurses, and the readiness for change. The concepts that are involved are the competence, attitude, method, and system. Since not everybody assimilates technology the same way, the competence of some employees will be compromised with the new system. In this case, there will be a disequilibrium among the staff because some of them will be excited for a change, while others will feel as they aren’t ready to implement new tools into their work duties. These changes could create hostility between the staff members,

As mentioned in (Finkelman, 2012) “most errors are much complex than just an error made by an individual” since she has written several reprimands and the problem has not improved or stopped she should take this as a sign to use a different approach and start looking for the causes of these errors. If the organization has just implement a new system she should be evaluating the acceptance and adaption of her staff to it; not everybody is ready at the same time and the system may be complicated for some of them. The solution instead of the reprimands could be more training. Some of the staff members may be facing difficulties to learn and resolve issues on their own with the system but might be embarrassed or afraid to communicate this to their manager. Other issues could be that the medicine is not being dispensed from the pharmacy on time, patients are out of the floor for testing or patients were vomiting. The way that she is handling the problem makes me think that she does not have a good communication with the staff. The factors that she should explore are people, processes, and the equipment. The manager should start by doing a meeting with her staff to find out the causes of the delay on the medication administration. Then she should evaluate the processes and how the