Macy's Case Analysis

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Macy’s operates around 900 stores in 45 states, the District of Columbia, Guam and Puerto Rico under different names including Macy’s, Bloomingdale’s, Bloomingdale’s Outlet, Macy 's Backstage and Bluemercury, as well the following websites macys.com, bloomingdales.com and bluemercury.com ("About Us - Macy’s, Inc."). As a large well rounded company Macy’s has a long history and is full of innovative ideas for the future. Aside from its financial strength in its large number of stores, and great ideas for the future, they provide employment for approximately 166,900 people ("About Us - Macy’s, Inc."). Currently Macy’s, Inc. is one of the nation’s leading omnichannel retailers, with 2014 having fiscal sales of $28.1 billion ("About Us - Macy’s, Inc."). To put it simply, Macy’s is a long lived company built from the ground up, slowly and steadily, not only always one step ahead of the game but always accounting for the cost of growth and is still growing to this day. R.H. Macy & Co. was founded by Rowland Hussey Macy (Hanson). In 1822, R.H. Macy was born to a shopkeeper. At 15 Macy set sail on a whaling ship, only to Macy & Co. went public, opened many stores, as well as taking over many competing retail outlets and in 1994 it was taken over by Federated Department Stores. Federated Department Stores had hundreds of stores across the nation, and with the purchase of Macy’s became the largest department store retailer in America. In 2007, Federated Department Stores changed its corporate name to Macy’s, Inc., and currently has over 800 stores nationwide (Hanson). 1997 Macy.com was launched broadening the company’s reach. Some of Macy’s latest ingenuities include same-day delivery in eight markets, in store pickup for online purchases and apple pay (Hanson). My Macy’s was launched in 2009, it was an industry leading strategy to customize each store based on the local community’s needs ("Macy 's History Highlights Innovations,

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