Lutheran Social Service (LSS) Community Care

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The place that I chose to do my internship hours is Lutheran Social Service (LSS) Community Care. This organization is located in the area of Long Beach, which is mainly typified by gangs, poverty and unemployment. L.S.S. is a faith based organization and they believe in celebrating the love of Christ for all people through acts of service. LSS is a non-profit social service agency that was stablished in 1946 as part of the Lutheran Service in America (LSA) network. L.S.S. relies heavily on grands and donation form other. Throughout Southern California L.S.S. has reached out to care for the poor, the underserved, and the powerless, regardless of race, religion or sexual orientation. LSS currently has over fifty different program and services …show more content…

Lutheran Social Service at Long Beach Community Care Center serves over 14,000 people each month through a comprehensive emergency assistance program which provides basic immediate needs such as food, clothing, hygiene items, and blankets. My responsibilities at the L.S.S were to do case work and case management with clients requesting services at the L.S.S., as well of client intake. At the point of client intake I assess the client total situation and then appropriate programs or services were offered within the agency or by referral to additional resources in the community. Those served were empowered to resolve their problems and develop long-term solutions to their problems. My duties were overseen by Wendy Rubio who is the Program Coordinator for L.S.S. at Long Beach center. I also assist with maintaining update agency resources and other related duties as …show more content…

Likewise, I also learned the ability to communicate effectively and sensitively with a variety of cultures and background. During my interaction with clients I encounter many clients that were very thankful to know that there is a helping hand available for them that they can count on. Many of the clients I encounter were even tearing-up because L.S.S was able to provide them with the services they much needed to alleviate their currently living situation. For instance, I help this woman who was very much in struggling to make ends-meet. She is currently disabled due to a back surgery hat left her walking to rely on a cane. She came in to L.S.S. for assistance with food and personal hygiene items. However during the intake process I was able to assist her with appropriate programs and services that were offered within the agency, and also by referring her to additional resources in the community. Seen her crying, her expression, her feeling of gratitude and thanking me and the agency for the much need it help provided to her was very overwhelming for me. It was hard not to cry in reaction to her story. But that moment I try not to immerse myself in a client's life story or situation because I was taught that it can become emotionally exhausted for those in

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