Kikk Bot For Health Care Essay

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Recommendation – Bot to Help Reduce Waiting Time in Health Facilities:
For the Healthcare industry, I would recommend making a bot that would make waiting in clinics less. Individuals in the U.S have to wait long to receive medical attention. According to ABC NEWS, physicians in the emergency room say that the issue is getting worse; people have to wait long to get medical attention. Patients are treated according to the severity of their condition and not the time they waited in the waiting room. This causes many issues to rise with health and getting proper treatment on time. For example a child who is sick can catch other diseases faster due to his/her immune system being low.
Decision Criteria - Best solution based on these Decision Criteria’s …show more content…

This is due to it cutting down wait time in waiting rooms and helping with being more efficient. The Kik bot makes communication better between doctors and patients. Instead of waiting in line patient scan message the doctors and figure solutions out and if necessary to be seen they can be brought in for medical care.
This relates back to the second and last decision criteria and ties in with PEST because when looking at the political factor of PEST. Healthcare in U.S.A is not prepaid which causes patients to wait and fill out healthcare documents. This procedure takes time, which can be a hassle for individuals trying to get medical attention on time.
Another factor that is affected is the social factor. Centers for Disease Control says, individuals go to emergency rooms for minor problems, which cause larger ones to be neglected at times (Centers for Disease Control, 2016). This affects the social factor because patients do not like to wait when they are in critical conditions or are in need of medical help. This causes the emergency rooms and other waiting rooms to loss their reputation. The Kik bot helps with the issue and makes the waiting time less and is creative and innovative. The bot also eliminates the pay-by-procedure system by having patients prepay before they come in to see the doctor so they don’t have to wait longer then necessary. Overall it covers all the decision criteria’s listed

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