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Importance of ict in banking sector in india
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IT industry in India
During the past decade, the Indian IT industry has been experiencing a dramatic growth. It grew from Rs.4.7 billion in 1991 to Rs.755.47 billion in 2003, accounting for nearly 3% of the GDP. The revenues generated from software exports reached $10.4 billion for the financial year 2003 with a 30% growth over the previous year. The main factors which contributed to the success story of the Indian IT industry are:
-Support from the government in the form of industrial parks, which enjoy various incentives and tax benefits.
-Liberal export import policy.
-Strict quality policies adopted by the IT industry in terms of reliability, stability and maintainability by adhering to the standards laid down by the ISO 9001 or SEI/CMM or both. (Nearly 80% of the software companies in the world that have SEI/CMM level 5 are from India.)
-NASSCOM acting as the platform for all IT companies to make representations to the government on industry problems and integrating the domestic industry with the global industry.
-Infrastructure provided by DOT and VSNL.
-Conferring priority sector status on the IT industry.
-Financial banking in the form of enhanced working capital limits from financial institutions and support from venture capitalists in India and abroad.
-Keeping abreast of the latest developments in technology.
-Well-qualified, dedicated and enthusiastic professionals.
In a developing country like India, where earlier it was feared that information technology would mean men being made redundant in favour of machines, the explosion of IT created new avenues of employment in the form of exporting professional services, vending internet services, training and education, IT enabled services ...
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... of business with a focus on developing domain consulting carving niche markets etc. Until date, the Indian it industry has concentrated only on 2 service lines, namely, application development and application outsourcing. So, it needs to increase IT consulting, network infrastructure management, systems integration, IS outsourcing, IT training and education. Hardware support and installation and network consulting and integration, etc.
In addition, Indian companies have focussed primarily on 3 key verticals-financial services, telecom and manufacturing. They account for nearly 45% of the industry’s revenues. They need to penetrate the under-exploited verticals like retail, telecom service providers and healthcare, which are believed to be the future of IT services. The successful implementation of these strategies would determine the future of Indian IT industry.
The market for IT industry was huge and expanding at a fast pace. However the market leaders were Accenture and IBM which had a negligent market share and rest was captured by small enterprises. Indian companies also ventured in the industry and due to their competition, IT multinational giants had to increase their base in India. Due to high opportunities, attrition rate was also high in this industry. As a result Indian companies like Wipro, Infosys increased their base level salaries. During this phase, Indian economy was transforming towards an era of information and knowledge. This can be seen from the fact that contribution of services towards the economy’s GDP was higher than 18% in 2001 as against in 1980. No other industry had done better standing against global competition. The annual exports had always been over 50% over a decade. U.S.A. share represents highest with 61% and about a third of Fortune 500 companies outsource their software work to India. To foster development, Indian government has taken a number of steps like liberalization of policies and providing necessary capital and infrastructure to foster growth. Thus Indian environment has been conducive for growth. (Ref: Indian Embassy.org) Competitor analysis- The market for IT industry was fairly competitive with IBM and Accenture as global leaders and rest of the market was pretty diffused. IBM and Accenture had strong brand and a global presence with a large customer base. They also offered panoply of services viz. technology implementation, business consulting, offshore services, customer relationship management etc. Both offered breadth and depth of services. IT market in India offered technical and business consulting with Tata Consultancy Services which was the market leader in IT exports and Wipro Technologies and Infosys being other major market players. TCS offered consultancy services, IT services, asset based solution etc. Wipro was third largest IT provider with service offerings in IT consulting, software solutions, BPO etc. Both had a strong global presence. Intensity of Rivalry: Rivalry amongst competitors was pretty intense as can be seen the Indian competition caused IBM to increase their presence in India. However leaders like IBM and Accenture had a wide range of service offerings so competition was only amongst few sectors. Rivalry was to hire the top talent as human capital is the most important thing in the IT sector. This is the reason that attrition rate lead to a rise in pay packages.
Decisions on investments in IT are controversial and crucial in an organization. With a thorough understanding of a company’s strategic context, managers can identify business and IT maxims that can help determine the IT infrastructure capabilities necessary to achieve their business goals.
The competitive advantage that can be gained by the companies through IS/IT outsourcing is Improved business processes. IT outsourcing an identification method and rigor of IT resources that can help the business run smoothly. It can control the development of the project budget and expenditures. It also can promote information technology investment proposals from outside and provide skilled individuals in managing IT resources available in the company. Through these companies are able to provide appropriate information and report to the company. This can give competitive advantage to the company. For example, expenditures, progress, and issues the company can be viewed and controlled.
In India’s highly competitive market Bharti must be mindful of how to keep its core competency ahead as well as trying to develop new ones.
[6] Kripalani, Majeet & Egnardio, Pete. The Rise Of India. Business Week Online. December 8, 2003. http://www.businessweek.com/magazine/content/03_49/b3861001_mz001.htm
In this part, I would analyze the process of aligning IT infrastructure and operations with business goal in details. By looking through the caselets and power points that have been given, my opinion is that IT governance plays the most important role to ensure that IT is aligned with the business goals, by implementing effective IT governance, the organizations can gain the maximum value from IT, so that the business goal on IT would be achieved. I would define the background of IT governance and the process of building effective IT governance.
Sustain ITC;s position as one of India’s most valuable corporations through world class performance, creating growing value for Indian economy and company’s stakeholders
The fourth largest sector in the Indian economy is all set for 16% growth during 2008-09, from a base of Rs. 85470 crores, as predicted by FICCI. Going forward, as anticipated by CRISIL, FMCG sector will touch around Rs. 140000 crores by 2015 (33.4B$).
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Studying Banking and Finance at University of St.Gallen will help me further increase my proficiency in corporate finance and financial markets. The in-depth research of specific topics, as well as a comprehensive curriculum, is a possibility for me to focus on my topic of interest – the mechanisms and institutions involved in providing venture capital and identifying angel investors as means to encourage innovation.... ... middle of paper ... ...
Advances in technology have changed businesses dramatically, in particular the communication and information technology that are conducted in firms, which changed the appearance and pace of businesses over the past few decades. ICT in particular, has evolved a lot over the past 30 years; important information can be stored in computers rather than being in drawers enabling information to be transferred at a greater volume and speed (Guy, 2009). ICT has also expanded various forms of telecommunications and workload conducted in businesses, internet examples of this include: e-mails can be used to communicate with others...
Advanced information technology management contain some of the basic functions of management, for instance organizing, staffing, budgeting and control, but it also has functions that are exclusive to IT, such as network planning, software development, change management and tech support. Usually, Information technology management is used by organizations to support and complete their business operations. Having an Information technology management department in organization or company will brought many advantages and convenience to employees. It’s also help the employees in the company done their stuff or work by much more efficient and effectiveness. Some organizations use information technology management as the core or center of their business.
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