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The role of decision support systems
The role of decision support systems
The role of decision support systems
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Introduction:
“Decision making is concerned with evaluating and ranking possible alternatives of action” [9]. “It is a process that involves multiple steps depending on the number of viable options and scenarios” [1]. A person has to look into the pros and cons of each option and consider all the alternatives, decision maker also needs to be able to forecast the outcome of each option for the given situation and based on all these criteria can determine the best option suitable [5]. Nowadays technology is playing a vital role in helping humans take decisions in an effective way by processing the data, analyzing it and providing the alternatives to choose from. There are a lot of information systems that have emerged in the past few years which are also called “Decision support systems” (DSS), which help decision makers in identifying and solving problems by making right decisions utilizing the data and different models available[11].With the advent of emerging technologies such as Artificial Intelligence (AI) in the Information and Computing industry, have given rise to a new form of DSS called as “Intelligent Decision Support Systems (IDSS)” , that can in some way imitate human cognitive abilities in decision making [10]. “An IDSS is a decision support system that makes extensive use of the intelligence exhibited by machines or software. Ideally, an intelligent decision support system should behave like a human consultant supporting decision makers by providing full control of”: 1) acquiring data 2) evaluating the data and 3) making the final decision [6].The aim of intelligent decision support system is therefore to emulate human decision-making capabilities as closely as possible.
Traditional Decision Support Systems:
The curre...
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... 2 Apr. 2014.
12. Power, D.J. A Brief History of Decision Support Systems. DSSResources.COM, World Wide Web, http://DSSResources.COM/history/dsshistory.html, version 4.0, March 10, 2007.
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14. Power, Daniel J., Frada Burstein, and Ramesh Sharda. "Reflections on the Past and Future of Decision Support Systems: Perspective of Eleven Pioneers." Decision Support. Springer New York, 2011.
15. Sprague, R. H., Jr. and H. J. Watson, "Bit by Bit: Toward Decision Support Systems",California Management Review, XXII, 1, Fall 1979
16. Yan, Yalan, and Robert M. Davison. "Using decision support systems in Chinese enterprises: a study of managerial information behaviour." Information Development 27.1 (2011): 15-31.