Information Sharing In Human Services

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Introduction
One of the policies of human services is information sharing. This essentially intimates that it is important for human services agencies to share information with each other in the best interests of the family, or any client that comes seeking assistance from them. This paper will explain how, and in what circumstances, they can share information about clients and the agencies’ services.
The community naturally demands seamless services from Government agencies. People often need services from more than one agency, and practitioners in these agencies must rely on policies for exchanging information with each other in order to provide the best possible services to clients. An example of seamless services is the Families First Strategy. …show more content…

In order to provide a seamless service to clients, information sharing should occur at all levels of service delivery. The following table gives examples of successful structures at each level in Australia.
LEVEL STRUCTURE/FORUMS BENEFITS EXAMPLES
Agency /Cluster • Planning Forums
• Interagency …show more content…

Information that is not relevant to the delivery of services should not be shared.
The decision-making process
Information sharing, as demonstrated above, is a policy that requires constant decision-making. Every step taken must be taken after a rigorous decision-making process. Nothing is supposed to be done haphazardly. The following flow chart should assist practitioners in understanding the key decision-making points and actions that should be taken in determining when to share information. Practitioners should use this guide in conjunction with their agency’s templates and

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