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Communication Skills
To deliver a message, thought or idea one must have good communication skills. Whether it is face to face or by telephone verbal communication is the most often used form of communication. Throughout my 22 years of work experience, verbal communication had the most impact on the employees. Verbal communication is not just talking. You are building a relationship with the person. Being able to connect with a person on both levels is a powerful tool. This is one of the reasons why I believe that speaking is the most effective communication concept in the workplace.
First, let us review the definition of communication skills. The business dictionary website defines communication skills as:
“The ability to convey information
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You know the one where the presenter is dying a slow death in front of you and taking his audience with him. Do you ever wonder why this happens? Is it the presenter or the message that is boring us to death? It’s the responsibility of the presenter to effectively communicate the message. Yes, that also entails communicating the material in a way that is interesting to the audience. Telling a personal story will make the dullest subject interesting and it will engage the audience. The speaker should also be able to talk about the subject with stumbling over words. His words should flow fluently without hesitation. These communication skills will greatly improve the success of one’s …show more content…
While 80% of email senders thought their tone could be readily identified, recipients correctly identified the tone only half the time. Even worse, the recipients believed they could accurately interpret the sender 's tone 90% of the time. Overconfidence in our own ability to communicate and interpret emotional tone via email can lead us to take serious offense when none is intended. Even worse, because email is rapid and we cannot see the immediate reaction of the recipient, misinterpretations can lead to hasty, tactless responses.” (WABC Coaches Inc. )
In a face to face conversation, we interpret what is said by sight and sound. We decode the meaning of the message by the tone of the voice and the body language of the speaker. Research shows that we are at a higher risk of miscommunication when there is an absence of facial expression and verbal cues. In addition, good communication skills are important is building rapports with co-workers or clients. The business dictionary website defines communication skills
Communication skills also give you an important competitive advantage in the job market. As an effective communicator, you will be more valuable to your company as well, because good communication skills help companies in many ways: building closer ties with important communities in the marketplace; influencing conversations, perceptions, and trends; “humanizing” otherwise impersonal business organizations; solving problems in less time; making better decisions; increasing productivity; smoothing out work flows; creating more compelling promotional messages; and enhancing professional images and company brands. 2.
Good communication skills help reduce the barriers that may arise due to language and cultural differences. Companies that prepare workers with communication training, in verbal and nonverbal training, reap the benefits of effective communication. Companies can avoid confusion and miscommunication by training employees on a regular basis. For example, let us say that ABC Company operates in international business.
In our health care settings communication plays a major role; to successfully take care of our patient’s needs. There are two types of communication which are verbal or non-verbal communication. However, there are different levels of communication in the health care settings, which can be interpersonal communication between a nurse and a patient and group communication such as shift handover. The main idea in this essay is to discuss, how communication is effective in the health care settings.
Communication is something we all humans use. Communication “is the sharing of information between individuals by using speech”. People have ways of communicating some have their weaknesses in conversations and others have their strengths. When I communicate with others I feel that some things I say I do not verbalize right. I have two strengths and three weaknesses in my communicating. My three weakens in my communication are, check nonverbal feedback, to make people wrong and recognize that people understand information in different ways and my two strengths in my communication are being flexible, and take responsibility for the communication.
Oral and Written Communication skills are two of the most important skills a person could have in the workplace. Without the ability to effectively communicate or understand communication in written or auditory form taking and giving direction would be extremely difficult. Oral communication is simply the act of talking and listening. If a person can effectively convey his thoughts in spoken word and interpret others spoken words into their intended thought then they can effectively communicate orally. The same concept can be applied to the written word. The U.S. Deptartment of Labor breaks oral communication into two areas:
Communication skills are defined as the actual act of expressing what a person wants to say both spoken and with gestures. Language skills are defined as the act of understanding and communicating language.Speech skills are defined as the development of a person's spoken word.
On a daily basis, we come in contact with individuals that we have to communicate with, wither it be for work purposes, educational purposes, or social practices. As active humans we cannot escape the idea of socializing or communication, therefor; we make it a daily routine who we communicate with, how we communicate with them, what we listen to and how we listen it. With this routine habits are formed, some are strengths but others are weaknesses that diminish the communication quality. It is extremely important for individuals to recognize these strengths and weakness within their communication routine. By recognizing their strengths, they are able to improve even further and use their ability to get them closer to goals they may have set for themselves. Recognizing their weaknesses is just as important if not more important.
Communication skills are one of the most important management skills, needed for success and progress of any manager in the world. Manager who has excellent communication skills can effectively and successfully represent the company in front of outside audience and major stakeholders. Manager who has good communication skills can easily interact with other colleagues, senior management and other executives of the organization.
One’s career, school life, and even socializing are affected by communication. If you do not know how to communicate, you probably do not have many friends. Communication has been used since the days of the cavemen. When the cavemen learned to communicate they greatly increased their hunting potential. When they learned to communicate on the hunt and before the hunt, they caught much more game then when they were just randomly running after the animals with spears. In school, if teachers and students could not communicate well, how would anything ever get done? In a business, communication is the most important ingredient. Working at a corporation at a higher level, you deal with hundreds of important emails, meetings, phone calls, and other forms of communicating with your co-workers.
In the class we were given a chance to discuss how our thoughts are influences by different personal assumptions in communication. We understand the role that eye contact, smell, color, touch, and body language play. As well as how accent, tone of voice, mood of the receiver, facial reaction, word used, and perception affects the way we process or evaluate a message. It is amazing to know that communication is channeled through 55% body language, 38% tone of voice and only 7% the actual spoken words.
Whether it be verbal and non-verbal, communication is essential in the workforce. As the head of a business you need to have excellent vocabulary skills that enable you to communicate with your employees and even those whom you compete with in order to
Communicating effectively and in a professional manner is not only important in how other people view us; it could determine which jobs we are able to obtain as employer Kevin Weins brought out. Everyone can benefit from trying to communicate more effectively. Trying to improve my own communication skills has helped me in my own life and career and can help other people in their own careers and in their daily life.
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.
I learned a lot about Human Communication in this class when I read the chapter about Nonverbal Communication. Nonverbal Communication is the process of using messages that are not words to generate meaning. I learned that it happens every day. I also learned that is very hard to read or understand depending on the person you are speaking to or with. Verbal and Nonverbal codes work in conjunction with each other. The words we speak or say are used in conjunction six different ways: to repeat, to emphasize, to complement, to contradict, to substitute, and to regulate. I never knew until reading this chapter that we do these things all most every time we communicate. These are things I took for granted until now. I now know that I will pay