Grab Car Essay

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INTRODUCTION.
Services is an act or performance that provides benefit to customers. Service sector deals with providing a service to their customers, and not an actual product that could be held in your hand. Examples of activities in the service sector include retail, banks, hotels, real estate, education, health, social work, computer services, recreation, media, communications, electricity, gas and water supply. There are several processes that both customers and drivers should follow when using Grab car app. In service people, they are things involved such as, training, people who are involved and how do they hire their employees. Grab car is one of the service sector.
BACKGROUND.
GRABCAR is one of the technology company that offers …show more content…

We utilize our skills and expertise to create ideas that provide strategic, sustainable, and profitable growth for our clients. With our unique perspective and customer focus, we make things happen. Grab car also have a programme known ‘Grab Rewards Loyalty Programme’ that helps customers to gain access to e-vouchers, promotions, discounts and free gifts. When one uses a lot grab car they earn so much points where might make them get a free ride to their homes/offices. They update customers about promo codes when customers book 1 ride they might be able to get 1 free ride next time and they also send promo codes to their customers in the notification where customers use the promocodes will get ride for a low fee.
Customer link will lead to success of the company because grab car they deal will people, also tend to be more in touch with customers by sending notifications from time to time here by customers will feel like they are treated well and they will continue to use grab car and they will let their friends, family and others about grab car hence grab car will be able to be known by other people and gain other customers thanks to the relationship they have with their existing customers that lead grab car to be known by other people based on the service, treatment the received from the

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