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Review of literature on online banking services
Online banking easy
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ICICI BANK
ICICI Bank is the second-largest bank in India. Its total assets worth Rs.1,67,659 crore in the yer ending march 2005 and its profit after tax amounts to Rs. 2,005 crore. March 31, 2005. ICICI Bank has around 560 branches and subsidiaries and it has over 1,900 ATMs spread around the land. ICICI Bank provides a large variety of financial services and also a huge variety of banking products to its both retail customers and corporate customers through a wide variety of delivery medium and through its large number of subsidiaries in the field of investment, insurance banking, life insurance, non-life insurance, venture capital and many more.
The main objective of ICICI bank was to create a highly developed financial institution which can provide medium-term as well as long-term project financing to Indian corporate sector. In the 1990s, ICICI transformed its business from being a financial institution which offers only project finance to a diversified financial services group which will now serve a wide variety of products and services, both directly and also through a number of subsidiaries like ICICI Bank. In 1999, ICICI become the first Indian company and financial institution to be listed on the NYSE.
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ICICI turned banking into a pleasure where all the transactions and services became instant with ICICI Bank online Internet banking. The banking services provided by the bank are totally secure and safe. These cover online account transactions and other online operations, credit card and account applications and payments, stock trading and investments through mutual funds and fixed deposits, bill payments, statement generation and a virtual demo of each
Canadian Imperial Bank of Commerce, also known as CIBC, is Canada’s fifth largest bank. Established in 1961, the bank that we know today was formed through the merging of the Canadian Bank of Commerce and the Imperial Bank of Canada. At the time, these two banks were the largest banks in Canada. CIBC’s head office is located at 199 Bay Street, Toronto, Ontario. This international company operates in Canada, Europe, the United States and the Asia Pacific region. CIBC`s vision is To be the leader in client relationships. They value Trust, Teamwork and Accountability. Their corporate objectives include building on their financial strength, unlocking value for reinvestment and to culture focus on client relationships. CIBC currently
The costs associated with the online banking operation were out weighted by the benefits provide by the program. Resource had to be taking from other areas of the bank in order to start the program, which included creating the website, make it secure and promote it to customers. However, many benefits also came with the creation of this program. The first would be that it changes the patterns in customer uses of different banking channels. In active users of online banking there were drops in the use of some on the other banking channels. Another benefit is the retention that was created by online banking. This happened because once a customer entered all their information they saw it as a buried to switch bank and have to do it all over again. Therefore, customers would stay more and longer with their current bank.
In recent times, the very well know Commonwealth Bank is now the second largest Australian registered establishment on the Australian Securities Exchange (ASX) as of January 2008. Also noting that the COM Bank made a Market Capitalisation of AU79.86 billion at the end of the financial year (June 2011). (1)
The Royal Bank of Canada, also known as the RBC, is one of Canada’s most recognized banks. The Royal Bank of Canada is also a part of the Canadian “big five” in banking along with, TD, Scotiabank, BMO, and CIBC, who have all earned their spot as a part of the “big five” due to their dominance in the Canadian banking industry (“The Big, n.d). Being in such a position gives the Royal Bank of Canada a relatively large spotlight in the eyes of the media and the consumer. There may have been a time when a corporation’s only goal and purpose was for the pursuit of maximizing profits and to continuously expand and grow, and that this was also the sole measure of their success as an organization. However, it would seem that at this day and age company
Stock Exchange is the fundamental stage that gives the facilities used to trade the company stocks and other mutual funds or bond which is related to company. Either you can buy or sell the stock only when it is listed on an exchange. India's top stock exchanges are the Bombay Stock Exchange (BSE) and the National Stock Exchange (NSE). That is the place where the stock buyers and sellers can meet.
India is a nation that is on the move towards becoming one of the leaders in the global economy. While the country still has a long way to go, it is making significant strides towards competition with nations such as the United States and England. Indian leaders have been moving towards "a five-point agenda that includes improving the investment climate; developing a comprehensive WTO strategy; reforming agriculture, food processing, and small-scale industry; eliminating red tape; and instituting better corporate governance" (Cateora & Graham p. 56, 2007). These steps are geared to begin India's transformation from a third world nation into a global economic leader. The current marketing environment in India is in transition, with both similarities and differences in comparison to the marketing environment in the US.
The industry is composed by a continuum of banks which produce a homogenous product — banking service. Domestic as well as foreign competition is violent. Not to forget the fact that ICBC has not been the first bank to embrace internet banking. So, it is all the more reason which places the bank in the most precarious position to continuously shield it self from the volleying competition.
Machiraju, H. R. , 2002. International Financial Markets And India. 1st ed. New Delhi: New Age International.
In this section the Weekly Average of Current market price, Yearly high, Yearly low, Last completed financial year value, Sales, Operating profit margin, Net profit, Equity, Earning per share, Book value, Factor value, Dividend and Price Earnings for the public sector bank of SBI, and for the private sector banks of HDFC.
Over the time period, Indian Stock Market has emerged as a promising market. Till date, there are 24 stock exchanges in India with BSE and NSE being the prominent and OTCEI and other regional stock exchanges.
markets, to protect and develop their market shares and to survive on the basis of intense
Commercial banking is a monetary institution that offers various services. These services include auto loans, basic investments, certificates of deposit, business loans and savings accounts. Functions of commercial banking varies but are divided into two categories being primary and secondary. Primary functions include accepting deposits, granting loans and granting advances. Secondary functions include overdraft facility, discounting bills of exchange, and agency functions. The commercial bank plays a very crucial role in the economy being the money dealer. They transport payments by telegraph or internet, issue bank drafts, lend money, provide letters of credit, stores important paper work, advice on sale and distribution, private equity
Banks sector is playing an important role in economies. The banking industry, as the classic and the most influential of financial intermediaries, facilitates economic operations. Financial sector in the worldwide country has been changes over these years by looking the changes of financial structure environment and economic conditions. Thus, banks are a very important point to financial system and play an important role as control and contribute growth to the economic sector.
Communication modern technological tools that have been enhanced by Information Technology are having an impact on changing the very structure and communication of banking. That is, clients are enabled to make their banking transactions whenever and wherever they want. Bank clients, by just logging on their online account, can transfer any amount of money from their account to any other account, check their last processed banking transactions and apply for loans and other banking services. According to Keyes ( 2000, p.591) 'electronic checks provide consumers with the benefits of convenience and safety while allowing billers to maintain their existing depository relationships with their banks'. Further, e-mails has enabled bank employees to notify their customers of any new enhanced bankin...
It is true, that Internet Banking is useful for customers as well as for the banks. On the one hand, it helps people have direct and quick access to their bank accounts, on the other hand, helps the banks to save costs. ‘Clearly, in order to conti...