Expectancy Theory: A Look At City Team San Jose

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City Team San Jose is a not-for-profit organization that offers help to those people that are suffering from poverty; addicted to drugs; and are homeless in San Jose, California (City Team San Jose, 2016). This organization provides food, shelter, clothing, and much more to these people, who are in need. City Team San Jose receives all the materials, which it distributes to the needy, as donations from supporters and well-wishers of its mission (City Team San Jose, 2016). The organization has a heritage home that supports homeless and drug-addicted pregnant women during the course of pregnancy to develop into loving mothers (Heritage Home, 2016). City Team San Jose has dining hall whose doors are open to all those in need of meal at any time …show more content…

Expectancy Theory suggests that human actions are guided by the expected results of those actions (Expectancy Theory). It proposes that humans act in a certain way only if they believe that that the action is going to result in a certain desired outcome. Therefore, this theory acknowledges that humans exercise choice on their actions. This choice is exercised in three different ways, which are classified as expectancy, Instrumentality, and valence (Expectancy Theory). Expectancy refers to the knowledge and belief that one can effectively do a particular action; instrumentality refers to the belief that one will be rewarded upon effectively executing a particular action, and valence refers to the level of value a person places on the rewards being offered after properly executing a particular action (Expectancy …show more content…

Firstly, I chose to volunteer in the kitchen because the position required no special experience or skills in cooking. Therefore, I knew I could effectively work as a volunteer kitchen assistant (Expectancy). Secondly, I put a lot of effort in cleaning kitchen equipment and utensils and organizing the pantry to ensure the cooks had a smooth time cooking food. I knew that my actions would ensure that the food was cooked in time and served to numerous homeless people, who would, in turn, appreciate our efforts with thanks and smiles on their faces (instrumentality). Actually, our clients (the homeless people) did appreciate our efforts with thanks and smiles on their faces. This made me see the great impact I had participated in making on the lives of these homeless people by helping them get a healthy meal, which would extend their life by some time. I was really happy about this since I have always wanted to positively change people’s

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