Essay On Teamwork In The Workplace

How can health care professions make the patient experience better in a hospital? There are numerous answers to this question, and in this area there is always room for improvement. The responsibility falls onto the employees at the hospital, and the biggest way they can tackle this goal is to have efficient teamwork. This is a broad topic itself, so how might it be achieved? The first step in great teamwork is communication. The next step is to have a strong leader that can bring everyone together. One final step that is important in achieving teamwork is having a group of people that have a common goal. “By its very nature, much of teamwork is distributed across, and not stored within, interdependent people working toward a common goal.” (Gorman, Dunbar, Grimm, & Gipson. 2017) In this case, the common goal should be to better the patient experience. These groups of people--the co-workers, need to be

“Effective communication is the foundation for any relationship in healthcare…” (Windover, Boissy, Rice, Gilligan, Velez, & Merlino. 2014) Without communication, it is challenging to get things done because no one knows what the other people in the group are thinking. For some, communication does not come naturally. For this reason, there are articles on how to be a better communicator. According to Karie Tennant, and Alisa Marquez, “communication is a two-way process” (2017). In this process one person should be the informer and the other needs to be an active listener. In order to be an active listener this person needs to provide the informer with feedback on what they just said. This way the informer knows the listener was really listening to what they said. The informer also has the job of making what they want to say clear and concise as well as having the correct tone to get the message across. It is always important for one to voice their opinion, but they need to also be respectful of others