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Marketing for hospitality and tourism
• Environmental Factors Affecting the Tourism Industry
• Environmental Factors Affecting the Tourism Industry
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Recommended: Marketing for hospitality and tourism
1. Introduction
Tourism is the third biggest industry after petrol and car industries. It is of great importance for the UK economy too. By constituting almost 9 % of GDP, it employed more than 2.6 million UK citizens and one of every 12 workplaces was somehow depending on tourism. In 2010 more than 29 million tourists visited UK which spent about 17 billion with all benefits for the economic from this (UNWTB, 2012). It is therefore necessary for every in the industry to be aware of all external factors that potentially affect their performance or productivity.
In this essay I’ll critically appraise all elements of PESTLE analysis and will show how UK Travel and Tourism marketers are adapting to the changes in macro environment. This can best be accomplished through PESTLE analysis.
PESTLE analysis
This is an analysis method that assists in designing strategies and helping to understand the external (macro) environment.
Political factors
The political factors reflect the government intervention into the economy. With country’s steady political environment, high predictability of government policy and low political risk (The PRS Group, 2014)1,5, UK is offering good opportunity for any business. In medium term, the government policy for tourism and covered by Government Tourism Policy (2011)3 is intended to enhance the sector.
Some problems of a political nature are related with the security. After 9/11 and especially after the terrorist acts in London Underground in 2005, the business is forced to spend more (in Business costs of terrorism, Britain is on 94th place and in Business costs of crime and violence-49th place although country’s general fifth place).
Economic factors
Britain is among the most developed countries. Cou...
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...ccommodation is in places with environmentally friendly practice. Meanwhile about 40% of the tourists have positive attitudes towards such practices (waste collection, use of public transport, etc)
Conclusion
At present situation and forecasts for development of tourism in UK, it is most likely such business to be successful. In order to resist the heavy competition in this industry, organizations are forced to use new strategies for surviving. All are hardly trying to improve their profitability or sharpening the competitive edge, especially with the coming of new entrants in the market. The country offers good economic, legal and political situation and the government is open minded for legislative changes aiming help and development of the sector. These are the basic factors contributing for easy adapting of the marketers to the changes of the macro environment.
In the year of 2012, there were almost fifteen million overnight tourist trips taken in Scotland, which resulted in £4.3 billion in visitor expenditure. This shows that tourism really helps the Scottish economy as over one hundred and forty million tourist day trips w...
by Gordon Waitt. University of Wollongong, Australia. Tourism management Articles Vol. 17 No. 2. Pg.
The political element in PESTLE represents how the government can influence the economy by setting rules and regulations which they have to adhere. An example of this is that the national minimum wage increases and now due to a new law in place, companies must provide pensions to eligible employees and every company needs to comply with this and stay within the law. Another factor is the political unrest in certain countries. This can take effect on the hospitality industry which can in turn affect the economy and business environment. The threats of terrorism are still very much alive; an example of this was the terror attacks in London on the 7th of July 2005 where the suicide attacks left more than 700 people injured according to The Guardian (2005) which brought concern for the people and the economy. It leaves a fear in people’s minds and the way the marketers can adapt to this is by promoting UK based hotels and holidays companies, with the increased threat of terrorism and political instability people will be more concern about their safety and decide not to travel abroad.
1.2 Problem Formulation In the problem formulation part of my report I would describe the overall situation of the U.K Tourism industry. The service concept of “Simply Travel” will give us information about the services provided by the company. I will find out about the customers, competitors of the company. I will find out what political, economical, social and technological factors affecting the company and its demand situation.
Tourism industry has many pillars which makes it effective, destinations, products, infrastructure, tourist security, marketing and so on, one of them is re branding of a destination, which is considered immensely important to cater the needs and wants of tourist and destination itself. This essay will critically evaluate the destination chosen which is London, its current situation for tourism activities, places and services which are offering to tourist and then moving onto the other side discussing the products or places which has not been promoted as like others, re branding them, creating a new slogan for marketing strategies, attracting and giving information to tourist via promotional activities to sell these brands.
For the introduction, brief information regarding my purchase and the travel and tourism industry is presented. It was then followed by the explanation of the 2 chosen theories from two different chapters.
Sharpley, R., and Telfer, D. J., 2002. Tourism and Development Concepts and Issues. Bristol: Channel View Publications.
UNEP, ‘Leakage’ 2013. Negative Economic Impacts of Tourism: Leakage. [online] Available at: http://www.unep.org/resourceefficiency/Business/SectoralActivities/Tourism/FactsandFiguresaboutTourism/ImpactsofTourism/EconomicImpactsofTourism/NegativeEconomicImpactsofTourism/tabid/78784/Default.aspx [Accessed: 10 Nov 2013].
According to Jang and Chen (2008), successful marketing planning in the industry can only be achieved upon consideration of all the components of the market mix in the industry that have traditionally been considered as the 4Ps ( product, price, place and promotion). In the industry, however, consideration has to be given to an even broader elements of the market mix, sometimes referred to as the 8Ps (Dolnicar, 2007). These are product, place, price, promotion, people, process, productivity, and physical evidence. As posited by Tsiotsou and Goldsmith (2012), the ruthless competition in the sector, the need to find new paths towards sustainable competition, and the inflexible nature of tourism products requires that an organization has a firm knowledge of the dynamics in the marketing mix, and consider all the eight elements for product differentiation and the achievement of strategic objectives. The diverse nature of the industry requires consideration of all the diverse element of the marketing mix when formulating an effective marketing plan. Additionally, as suggested by Jang & Chen (2008), optimal performance can be achieved through strategic selection of the right combination and optimal use of the marketing mix. Making the best combination of these elements plus the additional component of the tourism marketing mix is likely
Tourism is the one of economic and social activities that increasingly vital. Number of travellers domestic and international is increasing. In fact, several countries in present world develop tourism sectors as primary sector which generate national income. According to Salah Wahab and Cooper (2003). Tourism is also sector which involves role that mutually link between government, private sector and also public.
We talked about the first type which is the economic effect on the local community and the second type that is the social effect on the host community. In this part of our essay we will represent the last kind of effect on the local community by tourism. It is the environment effect on the local community. Tourism has positive and negative aspects in term of its impact on the host community. First point, tourism can help to protect the environment through reinvest some of profits, that generated by tourism, to the preservation of local environment and make it popular destination for holidays. However, it can cause pollution and damage in the environment through overuse of natural resources, such as water supply, beaches and coral reef. It also account for increased pollution through traffic emissions and littering. Additionally, tourist accommodations in general dump waste and sewage into seas and rivers. Second point, it might reduce some problems such as over-fishing by creating another source of employment. According to Tourism Concern, tourism account for more than eight per cent of jobs in the world wide and there are approximately two hundred million people work in the tourism sector on all sides of the world. (Tourism Concern, 2004). As a result a lot of people will abandon works in fishing and deforestations and tend to works in tourism industrialization. On the adverse side, it can harm the environment through polish off grass cover, harmful to wildlife and forests and grave local habitats. (BBC,
In recent years, tourism marketing has gone through strategic changes with the improvement in new technologies, the chase of a relationship between customers and suppliers as well as the importance of sustainability issues in marketing. Marketing Tourism reconsiders the needs of the tourists but does not overlook on the long term economic, environmental, social and cultural interests of the local population. So, it means that marketing consider both the tourist demand and effect to society as
In recent years, business tourism has become increasingly prevalent and prevailing in the tourism industry. There are large quantities of significant changes which have far-reaching implications for all consumers and suppliers of business travel such as consumption patterns, great developments in transport and communications technology, and the world´s political and economic changes related to tourism industry. All these developments have brought large effects on business travel as well as the main challenges to this sector for the coming years. Every day, tens of thousands of people are beginning or ending their business trips all around the world, while numerous conferences or exhibitions are being held globally, so business tourism is a
In the more economically developed countries (MEDCs), synonymous mainly with the industrialised countries of the northern hemisphere there, has been an explosion in the growth of leisure and tourism industry, which is now believed to be the worlds second largest industry in terms of money generated. In order to differentiate between leisure and tourism it should be recognised that leisure often involves activities enjoyed during an individual’s free time, whereas tourism commonly refers to organised touring undertaken on a commercial basis. Development in the two areas could be attributed to changing patterns in working lives within the last four decades. Generally, people now have more disposable wealth, work shorter hours, receive longer, paid annual leave, retire earlier and have greater personal mobility. In addition, according to Marshall & Wood (1995), the growth of the tourist industry per se can be associated, in part, with the concentration of capital; the emergence of diversified leisure based companies, sometimes within wider corporate conglomerates and often associated with particular airlines. Furthermore, the development of tourism can generate employment both directly, in jobs created in the hotels, restaurants etc, and indirectly, through expenditure on goods and services in the local area. Nevertheless, although the tourist industry is competitive, which essentially keeps down the cost of foreign travel, the success of tourism in any one area can be ‘influenced by weather, changing consumer tastes, demographics, economic cycles, government policy, not to mention international terrorism and other forms of conflict.’(1) Although such factors may have a detrimental affect on the economy of a popular tourist destination (or even tourism in general, in light of September 11th 2001), the consequence of tourism in general is often three fold: environmental, social and cultural, which in turn has prompted a search for new ‘friendly’ approaches that are less destructive.
One of the most essential things for tourism to be successful in a particular place is a quality of the environment both natural and man-made. However the tourism industry involves doing many activities that have a negative effect on the environment.