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Importance of hospitality and tourism
Importance of tourism in the hospitality industry
Discuss the roles of hospitality in the tourism sector
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1) Introduction Hospitality and Tourism Management (HTM) is a multidisciplinary field of study with the purpose of preparing people with the expertise, commitment, and skills for management, marketing, and operations positions in the expanding industry that provides food, accommodations, and tourism services to people away from home. As a field of study, Hospitality and Tourism Management is interdisciplinary. It draws upon a wide range of basic disciplines to provide the fundamental knowledge and skills that are required to fulfill the diverse demands placed upon individuals in management positions within the hospitality industry. The hospitality industry includes a broad category of fields within the service industry including restaurants, theme parks, lodging and additional fields within the tourism industry. The basic purpose of this project is to explore a wider understanding of the use of Management information system and Information technology and various other emerging concerns. The project also explores the need of strategic Customer relationship management and the use of Enterprise resource planning in the attainment of the overall business strategy of an organization. 2) Objectives of the Project • To explore the nature and need of Management information system and Information technology for Tourism and Hospitality based organization • To analyze Information technology plans and policies of the company • To identify the emerging issues related to Information technology for Tourism and Hospitality based organization • To understand the need of strategic Customer relationship management and the use of Enterprise resource planning for attaining overall business strategy of an organization. a) Research Methodologies T... ... middle of paper ... ... on hotel reservations and holiday packages for both official and personal travel for employees • Flexible payment options and credit facility for an organization • Complimentary baggage insurance on US-India travel worth US$ 500, in addition to other airline and credit card claims • MICE - the Meetings, Incentive, Conferences and Exhibitions division can customize and plan company's off-sites and business conferences According to the management team of Make MyTrip:- “passion for winning goes beyond merely chasing targets and achieving them. it's the zest and zeal with which one goes about the achievement. it's not only about winning, it's about dominating!” MakeMyTrip is the undisputed online leader in India, with its share of the travel market extending to more than 50% of all online sales, evinced by the trust placed in it by millions of satisfied customers.
My paper analyzes the IS/IT (Information Systems based on Information Technologies) of hotel units integrated in a group, using a literature and a case study which examines how the information technology of the ERP type are applied in the hotel units along with its limitations and its advantages.
Course Name: Hospitality Information System Course code: HISS4701 Submitted in partial fulfillment of the Bachelor Degree in Tourism Hospitality and Entertainment Management Lecturer: Claudia Blythe Name of Group Members: Christal McGillive 09T8160 Kimesha Brown 20131711 Shanice Martin 20131307 Tashana Green 20131565 Due date: Friday October 20,, 2017 SIREV @2017 PCVoyages 2000 Be The Best Agent You Can Be! In store. Over the phone.
Technology has created a major impact on the way in which all organizations market their products and services. With the development of the internet, companies are now able to economically market themselves on a global level. Even smaller companies that were once not able to capture international business due to the cost factor can now do just that. The Washington Plaza Hotel is no exception. The hotel industry in DC relies heavily on tourism as a major part of its client base. Many of these tourists who visit the city are of foreign nationality. It is important that the Washington Plaza Hotel targets these people when marketing the company. Not only do they target the tourist but they also target the international business travelers that come to the city on business related trips. The hotel's website, which gives detailed information about the hotel's accommodations and services, can be accessed by potential customers all over the world. In addition, the Washington Plaza Hotel has teamed up with such web-based travel services like Orbitz, Expedia, Travelocity, Etc. in order to capture more of the global market. Before the existence of the internet, the global market was not easily reachable. Technology has the greatest affect on marketing for many organizations and certainly for the Washington Plaza Hotel as well as the hospitality industry itself.
The employer has the responsibility to fill the correct details about their trip. The information includes the location of the firm, the place that they want to visit, the number of people who will go for the business trip and the proposed budget for the travel. These are the details they use to do their research and to provide real-time budgets to the organization. However, since its founding Rocketrip has faced criticism from their competitors, travel companies and other external bodies.
The Hotel industry has become very important in the past years due to immense traveling and growth of international business. Hotel industry not only plays an important role in the life of people but as well as the economy of the country. Development and advancement in the Hotel industry have rapidly been taking place and especially since the rapid change in technology, it is very important for hotels to be promptly keeping up to date. When the hotel industry is spoken of, there are many famous hotels but one hotel company that has been outstanding in growth and other aspects of business, like in Leadership, Teamwork (Employee turnover), Motivation (Customer retention and satisfaction, Goals and objectives, (changing the way hotel business has worked), and Change within the company; structurally inside and physically outside, adding elements, like entertainment, gaming, and outdoor activities, is the Hilton Hotel Company.
Internet Marketing News and Know-How. Hotel Marketing. 18 Feb. 2011. Web. 19 Apr. 2011. .
Hilton Worldwide carries out business through three segments: (1) management and franchise; (2) ownership; and (3) time-share. These business segments enable management to capitalize on strengths like brand recognition and economies of scale. The company focuses primarily on the management and franchise segment which consist of 3,918 hotels with 610,413 rooms. Managing the properties, rather than owning them, allows the company t...
Wu, Z., Roboson, S., & Hollis, B. (2013). The application of hospitality elements in hospitals/practitioner application. Journal of Healthcare Management, 58(1), 47-62. Retrieved from: http://ezproxy.aut.ac.nz/login?url=http://search.proquest.com/docview/1287979397?accountid=8440
MakeMyTrip.Com, a website that is touted to be the first in the online travel business, has revolutionized the concept of travelling for the Indians. It was launched in 2000 by Deep Kalra to provide the opportunity of instant booking and a host of other features to the Indians. Established in India in 2005, MakeMyTrip.com has earned its position in the online travel industry by ensuring quality products, excellent services, top notch technology and 24*7 customer support. Having partnered with the major airline companies, this website provides instant online booking of air tickets at affordable rates. Customers can now enjoy the services of this travel website by acquiring exclusive makemytrip coupons from Couponsland.in. On acquiring one such coupon you can obtain Rs 100 off on booking a one way domestic ticket. Since Couponsland.in is providing these coupons for a short period, you must avail them before the stocks are exhausted.
At least 5 years of the hotel data should be collected in a data warehouse or a data mart. All the old data should be entered into the system and based on ETL (Entry- Transform – Load) method should be loaded into the Data warehouse. If the hotel is not able to provide the historical data then the general data can collected by surveying potential customers, employees and hotel management staff. Mining the large amounts of transaction data allows each restaurant to improve its operations management and product
degrees in hospitality management think of themselves as professionals entering the profession of hospitality management. Professions require specialized knowledge and skills, continuing education within the profession, and must be good for the community and society. While professionals may receive large salaries, for an endeavor to be a “profession” it must have goals beyond high pay and be concerned with the long-term good of the company and also the community the company does business in (Jaszay & Dunk, 2006).
Whitla, P., Walters, P., Davies, H. 2007, Global strategies in the international hotel industry, Hospitality Management, vol. 26, pp. 777–792.
The hospitality industry is a business sector, which consists of types of services that are based on the principles of hospitality, characterized by generosity and friendliness towards guests, specializes in the market of services related to the reception and guest service.
In recent years, business tourism has become increasingly prevalent and prevailing in the tourism industry. There are large quantities of significant changes which have far-reaching implications for all consumers and suppliers of business travel such as consumption patterns, great developments in transport and communications technology, and the world´s political and economic changes related to tourism industry. All these developments have brought large effects on business travel as well as the main challenges to this sector for the coming years. Every day, tens of thousands of people are beginning or ending their business trips all around the world, while numerous conferences or exhibitions are being held globally, so business tourism is a
For the tangible products such like complementary meals, pillow and blanket, AirAsia credit card. For the intangible goods that includes AirAsia