Introduction
There are many different types of courier services available in the market nowadays. Each type of service is designed and catered for different needs of bussinesses and individuals across the country and subsequently the globe. Courier services are critical in terms security of the package, timing, and the accurate delivery. Typical types of courier services are broken down according to its duration, types of goods and the mode of transport. Here are the few types of courier services available today
On-Board Courier
The most expensive courier service as it requires chartering a plane. This type of service is used for items with a lot of importance like transplant organs, critical tools and many other of high importance. This service is normally an international service.
Personal Courier Services
This service can be used in large cities or even for short distances. Cargo ranges from sensitive to standard items. Transportations ranges from bicycle to cars, vans, and trucks.
Same Day Courier Services
In instances of a reasonable distance, same day services are available. Items are normally urgent and sensitive. Additional charges will be incurred by the sender.
Overnight Courier Services
These types of courier services are cheaper but more expensive than standard courier service. The package is received the next day.
Standard Courier Services
This service is most commonly used and pretty timely as well. This service usually offers tracking of package, security, and a time promised service.
Back Loads and Part Loads Courier Services
In this service packages are delivered when the courier is to be delivering another package in the same area. Items to be delivered are usually gathered till there are other packages waiti...
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...r to globalization, services and products did not have such a wide range of customers, and this causes a decrease in their value, but a larger customer base will increase the profitability of a business. Globalization has made business must more profitable and complex.(4)
Management is an ever evolving process. How it started of unknowingly in the early ages and how it has become such a fast pace and complex structure it is today. It will continue to evolve and become more complex with the advancement of the technology and the internet. The whole globe is a domestic market now. Companies have tailor made branches all over the globe satisfying demands and niches. Structures and strategies are ever evolving to make the best use of opportunities. As long as technolgy continues to advance, the management system, structure and ideology will definitely walk hand in hand.
UPS NEXT DAY AIR- Has the same delivery timing as the UPS 2-DAY after the next business shipment
As mentioned in the case, there is a significant market potential (almost 870000 pieces per day) for documents and small package mailing. An analysis shows that in FEC stations, the volume for Courier Pak is 30% more than Priority One. That means Courier Pak market has a growing potential. In addition, it is found that the variable cost of it is the lowest among all other overnight delivery services provided by Federal Express (Table. 2). That means Courier Pak may be a more profitable product.
The City Couriers case study will be examined in regards to the company’s overall performance. The internal and external environments of City Couriers will be analysed in regards to the key performance requirements and key success factors. Issues with performance measurement, feedback, development and remuneration will be identified. Furthermore, the issues relating to validity, reliability, fairness and cost-effectiveness in the management of both performance and remuneration will be explored. This assessment aims to highlight the current situation and areas of improvement at City Couriers.
The organization is able to build a barrier to new entrants in parcel industry. It is very expensive to set up the services that are equal to the existing organizations. There is high fixed cost associated with establishing the required international transport network. This includes ground transportation vehicles, depots, plants and a retail
Express mails are for individuals who need their item delivered overnight. It is guaranteed to arrive at the desired location on time and is less pricey through this mailing distributor. Priority mail is the method most people prefer. It will get a package or letter to its wanted whereabouts in three to four business days. Price wise this is less expensive in comparison to competitors offering the same service. In addition, they make a flat rate priority mailing option. Flat rate means, as long as, the contents fit into pre-sized boxes the cost is always one rate for that carton. If a person wishes to trace their parcel during transportation, they need one of two utilities. They are delivery and signature conformation. Both are used to track mail piece...
Federal Express is the world’s largest package delivery company today. They have been successful mainly because of their technological advancements. Technology has allowed them to have superior customer service and quality that was unparalleled by any company. No company was able to offer overnight delivery of packages with the speed and precision that Federal Express did. Although Federal Express remains ahead of its competition today, their advantages over other firms in the industry are slowly diminishing.
...ng luxury, not many people want to wait two weeks to receive their product. When an item is ordered, it is needed immediately, and if it is received immediately then it not only improve the relationship to the customer. But it will also add value to the purchase which makes that customer that much more likely to buy the product again in the future, as opposed to your competitors. If you have customers in remote areas you do not have the luxury to send their shipment in a large batch of items, you must pay more to have that item shipped individually, which is costing more money.
FedEx provides shipping services through FedEx Express, Ground, Freight, Custom Critical, Trade Networks, and Supply Chain (FedEx, 2014). Tracking and package management services are available for all services through fedex.com (FedEx, 2014). FedEx also shares knowledge of shipping best practices on its website (FedEx, 2014). FedEx Office is another division of FedEx, where customers have an in-store option for taking care of their shipping, copying, and printing needs (FedEx, 2014). FedEx connects our global economy by linking 99 percent of the world’s GDP (FedEx, 2014). FedEx Express services every US address, as well as 220 other countries (FedEx, 2014). Some of the corporation’s new services include FedEx Delivery Manager and One Rate (FedEx, 2014). FedEx Delivery Manager is a service that is tailored to the needs of the recipient of a package (FedEx, 2014). FedEx One Rate is simply that, flat-rate shipping without the weighing and measuring (FedEx, 2014).
to use for customers. Members can instantaneously send money to anyone. Recipients are informed by email that they have received a
As a solution for these issues, ensuring the shipments meet the daily cut-off schedule. Customers are to be informed proactively if there are any flight delays so that customers can give further instructions or they can make other arrangements. For customs issues, customers are to be educated of the different countries customs requirements and to notify customs delay.
In the competitive environment, it is necessary for moving products involves reception of products at an intermediate location, store, repackage, clear customs and transport to final destination. The other factor in the supply chain logistics is speed given information flows fast in the internet era. The customer expects everything quick accustomed to the instant status access to the information. With the real time inventory, customer expects the location of the product, it is next scheduled movement and the final delivery schedule.
The company also localized its fulfilment platform in India by introducing Easy Ship and Seller Flex. With the former, Amazon couriers pick up packaged goods from a seller’s place of business and deliver them to consumers. With the latter, vendors designate a section of their own warehouses for products to be sold on Amazon.in, and Amazon coordinates the delivery logistics. This “neighbourhood” approach is convenient for sellers and has benefited Amazon by speeding up delivery of some
The United Parcel Service is a global leader in shipping and logistics. UPS was founded in 1907 as the American Messenger Company with a value proposition that still holds true today: best service and lowest rates (UPS History, 2014). After rapid growth and mergers with competition, the company became the United Parcel Service in 1919. Throughout the next decades they continued to broaden their services and horizons. In 1953 they started offering two-day air service to major cities in the United States (UPS History, 2014). Another notable event occurred in 1975 when they obtained authorization to ship freely in all 48 contiguous states. Prior to this, some packages had to be transferred between several carriers before reaching their final destination. (UPS History, 2014) This undoubtedly created challenges in their operations and supply chain. Their ability to overcome this issue is just one example of their determination to be the best shipping company. To compete with some of its largest competitors, UPS started their Next-Day-Air service in 1982. In the late 1980s, they streamlined their air services with the creation of UPS Airlines. This has been an important component of their supply chain, especially with the use of the Computerized Operations Monitoring, Planning and Scheduling System (COMPASS). (UPS History, 2014) During the 1980s UPS also expanded their international services. The 1990s saw more advances in technology as well as services. UPS realized that they were in a strategic position to offer supply chain solutions. The UPS Logistics Group was formed in 1995 with the purpose of providing global supply chain management solutions and consulting services (UPS History, 2014). Over the last decade, UPS has continued to ...
The transportation & logistics industry is a form of industry that keeps people and products on the move, it includes airlines and airports, shipping companies, logistics service providers and other transportation companies. That’s why it is considered the backbone of modern global supply chains. In a place like the Kingdom of Saudi Arabia that has diverse geography with a dry desert and great temperature extremes and a large area of about 2.1 million square km, a transportation & logistics industry is a necessity. Imagine you need to move from one city to another (of course it will be so hard to cross large areas of empty deserts) you have only two options to transfer from one to another city; the first option is to drive and the second option is to fly and ship your car via a car transport carrier. The harsh climate in Saudi Arabia makes people to prefer using the second option, this cause the market of transport market to enlarge. Albassami International Group is one of the biggest companies established to satisfy those needs. It is considered one of the biggest companies specialized in vehicle transportation in the Middle East. The philosophy of the company is to serve the needs of the clients over the span of thirty two years, throughout which they constantly had an eye to the future by evaluating the most appropriate ways in which to make transporting clients’ vehicles via the best and safest answer. They operate round the clock to serve clients at all times.
Preceding from this understanding and being a logistics staff officer, my carrier is full of logistics proble...