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The importance of empathy in social work
The importance of empathy in therapeutic relationships
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Empathy has made an impact on social work practice in Sweden and it also plays an important role within the international field of the social work profession (IFSW, 2012; Akademikerförbundet SSR, 2006). The concept of empathy has a long history within the 10 social work literature (Lietz et al, 2011). Furthermore, it has for years been suggested that practitioners should develop their empathy skills in order to understand and respond appropriately when working with variety of populations and meeting people with social problems (ibid). Shulman (1999, as mentioned in Trevithick, 2009) divides empathy into three different sections that are necessary for social work practice; 1) reaching for feelings, which implies that the social worker needs to step into the client’s …show more content…
As a consequence of this, a trusting environment is created and the client feels safe and cared for (ibid). This can also be supported by Håkansson (2003) who portrays empathy as a shared experience between the empathizer and the target. The importance of being understood by another human being is indispensable for the client, not least because it can lead to self-understanding. Self-understanding can last a lifetime, longer than any professional involvement which may be passing (Trevithick, 2009). Geldard and Geldard (2008) argues that if a helper has not sorted out his or her own value conflicts, there is a risk that their own confusion will interfere with the ability to focus on the client's confusion, and the helper may inadvertently end up using the counseling session to resolve his or her own conflicts rather than the client's. It is important for a helper to not get to emotional when meeting a client. Social workers need to be in control of their emotions
According to Arianna Huffington in the article “Empathy: What We Need Now”, during hardships and instability of society, empathy is needed to find solutions to those issues. Huffington writes about how empathy is needed in our country in order to produce a positive social change. She begins by giving an example of a movement that Martin Luther King created and how empathy was a part of this movement. King as well spoke of how empathy is the sign of living. To become involved in the situations of humanity in order to improve it, displays that empathy is the core of a human’s existence. After reading this article, I do agree with Huffington about how individuals need to fully understand and put themselves within the situation to fully comprehend the issue to solve.
Carl R. Rogers theorized that through providing a certain kind of relationship with the client, one in which empathy, unconditional positive regard and congruence were present, the client would “discover within himself the capacity to the relationship for growth, and change and personal development” . As a counselor empathy is essential as it allows me to enter my clients internal frame of reference, while still retaining a problem-solving stance. Entering the client’s internal frame of reference means I must consider the emotions and thoughts of the client, it is similarly vital not to get lost in the internal frame of reference as this creates the distinction between sympathy and empathy. Unconditional positive regard, also called acceptance is essential as it plays a role in creating a helping relationship in which the client feels safe to express any negative emotions or thoughts, while being...
When using empathy with a client, the nurse is able to step into their shoes and understand what they are going through, essentially feeling what they feel (Barkin, 2011, as cited in Davies, 2014, p. 198). Ward et al., (2012) found that being able to communicate on the same platform as your client, meaning to place yourself in the same mindset as them is critically important to create a foundation of reliance (as cited in Davis, 2014, p. 198). Research by Davies (2014) found that embracing the empathic method not only requires you to venture into the mind of your client, but it also necessitates the ability to slide your own personal thoughts and emotions out of the way and dedicate all focus on the individual before you (p. 201). These thoughts expressed by each author, encircle what I already find to be most valuable in a nurse. Acquiring the skills to push your own feelings aside, with emphasis added on not being judgmental is very crucial to building a healthy relationship with your
After completion of the social work program I would like to work in a clinical setting. I would really like to be in a mental health center or a hospital working with military members. I don’t have and preference on the kinds of issues that I would like to work with. As long as I am helping veterans, I will be happy. The reason that I prefer to work under these condition is because I have a passion for working with military members, since I am prior military I feel like I can relate to them and I understand what they are going through. I know that it is very hard for military members to talk to civilian about their problems because civilians just don’t understand, no matter what they say. I will be required to have a diverse set of qualities
Today’s skills session on social work interviewing skills covered the uniqueness of social work interviewing in comparison to interviews conducted in professions such as the police, doctors, employers, etc. It covered also different types of questioning and how to paraphrase. Another area covered was, what to avoid when interviewing a service user and the use of silence. I leant that interview skills are fundamental in social work and social work interviewing is unique. Social workers empathize with clients because of their knowledge of the client group and the need of help to alleviate their problems. Empathy however does not equate accepting that the client is right in what they have done or that the social worker is condoning their actions. Empathy relates to the issue of ‘trusting’ and ‘believing’ the client. In as much as a social worker should seek to establish trust in the relationship, this does not necessarily mean they should believe
Empathy is biased in many ways because connecting can others can seem hard if they are nothing like us. We might try to denying this, but “recent studies have shown
The social worker should have asked more open-ended questions, by asking more questions she could be able to get more information about the client’s feelings. By Seeking concreteness would be more helpful for the social worker to be able to get more clear thoughts on how to help Ralph (Hepworth et al, 2013, p.144). Seeking concreteness, the social worker would be able to get Ralph’s message and she will be able to better assist him with his needs. Another way to help Ralph would be for the social worker to paraphrase everything he says, to make it clear to him that the social worker understands what he is saying (Hepworth et al, 2013, p.173). The social worker did demonstrated empathy to the client. According to the book, Direct Social Worker Practice: Theory and Skills, the social worker would be in the level 3 on showing empathy. Level 3 demonstrates apparent emotions in the client’s message, but the deeper feeling of the client is not taken into consideration (Hepworth et al, 2013, p.103). Since the social worker is an intern she still needs to learn how to connect with the deeper feelings of every client she will have in the future. By exploring the client’s deeper feelings, she will be able to assist Ralph better. The social worker did a good job at summarizing at the end of the interview (Hepworth et al, 2013, p.159). She did summarize the purpose of the
Research is a necessity when it comes to providing services. Social Workers need it to be able to determine their clients ' needs, to see what resources/services they have access to and if their client doesn 't have much access where can they get it. Research is also used to see how effective an intervention is and whether it would be a right fit for their clients. It provides social service agents with ways to identify problems within their clients, communities, organizations, and the government. Also it helps them to create ways to aid in effective change. It is very beneficial when a social worker needs to "assess the needs and resources of people in their environments, evaluate the effectiveness of social work services in meeting people
I am entirely empathetic. Empathy is the attribute of my character, which allows me to be patient with children, compassionate with strangers, and passionate in my pursuit of systemic injustice. I truly believe compassion will equip me to be a wonderful teacher and leader; however, it is also one of my greatest concerns. I need to learn emotional boundaries, as I am one to give my heart away. Already I am learning the need to process the circumstances, and comments shared with me by the sweet students I am currently serving. I cannot even begin to fathom the level of brokenness I will be entering into as a corps member, if selected. So with that in mind, I have been wondering how may I change my mindset? How may I set healthy boundaries?
Sympathy; what dangerous feeling to us Social Workers, yet it comes naturally without any warning and we have to make sure we convert it to empathy before its too late. We have to make sure we do not only agree with some aspects of the clients feelings, beliefs, etc. that he/she believe in which translates into sympathy, but above all we should involve experience, understand and tune into her/his entire inner world to represent empathy. If we Social service workers use empathy, we will respond more expandable to the client.
Social Work is a profession that prides itself on the ability to cultivate positive relationships with people who may be very different from us. There may be differences in age, race, personality, gender, socioeconomic status, health, sexual orientation, rank, power, and privilege, as well as beliefs regarding religion and politics. The experience of these differences can cause a Social Worker to feel emotionally and cognitively disturbed. The ability to become aware of and consciously attend to these internal disturbances can positively affect the quality of relationship we are able to
To put it bluntly, my greatest skill is not exactly “great”. It has not saved communities nor starving children nor the growing financial debt that will soon hit me like a train. My greatest skill, I believe, is empathy. My empathy; a deep and curious feeling that links me to sensations and people. And although my empathy does lead me to syncing a little too deeply with another person to the point where I almost am that person and I almost feel how heavy, or light, a weight on their shoulders may be, I do find it to be an incredibly useful and human tool.
Empathy defined, understands the client's experience. Emotionally resonate with client's experience "as if" it were your own (Rogers, 1957 & Bohart, 1997). When working with a client from a different culture, their attitudes towards family or sexual preference may be different from the counselor but they must be open to work with different scenarios. There are two accurate empathy stages in counseling; primary and advanced. Primary- accurately articulates back the feelings and experiences from overt client statements and behaviors. Advanced- accurately articulate back implied feelings and experiences from client statements (Gladding,
The skill that I am the best at or at least would give myself the highest score in would be showing empathy. I am not sure why I am skilled in this it just seems to come naturally to me. I have always found myself to be a very empathetic person who is able to understand the thoughts, feelings, beliefs and, attitudes of others almost as well as my own. One way that I have shown empathy is by being open to learning about the experiences of others including other cultures, races and religions. Learning about struggles of others and the impact their struggles have on the world as a whole has increased my ability to show empathy. I think that my empathetic nature has both helped me and hurt me in my life. It has helped me as a counselor, as
The social work profession is defined as “a practice-based profession and an academic discipline that promotes social change and development, social cohesion, and the empowerment and liberation of people (ISFW, ‘Global Definition of Social Work’, 2016).” The definition may be true about the profession but it is more in depth than just that. To me, the profession’s primary focus is to help others through life as much as we can while letting them make their own choices and guiding them. In society, social workers are utilized in many different nonprofit and government roles. They serve the community in many different ways from monitoring parent visits to helping people through mental illnesses. Human beings are so complex and things that happen