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Total quality management of hotels
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Easy access to tourist site. Even though there has been attempt of development made in the past years with roads construction, the access to and from tourist sites outside some cities are still in poor conditions. This problem is depriving local communities the benefits it will gain from their tourism products. On the other hand, the impact is that those with accessibility are repeatedly visited by tourist with the risk of environmental degradation, while others with poor accessibility are hardily visited by tourist. Rail and water transport are undeveloped in Ghana.
Improved quality, pricing and services of Hotels. The quality of hotels and it quality services should reflect on the pricing not just any hotel charging high prices. Ghana can compare this with their competitors (West Africa countries). Prices should be reasonable for good quality hotels. Also, the rating criteria for restaurant and hotels should be reviewed to reflect today’s business environment. Currently the quality varies – e.g. in Accra a two-star rated hotel did not have hot water even though this is one of the prerequisites for two star hotels but a guesthouse in Kumasi was able to provide this. Tourists should be able to trust the star rating system and expect same level of quality at various star rated hotels.
Offering better value for money. Although tourists have a good experience in Ghana when they visit, however, the layout of tourism products are said to be unexciting. Restaurants and hotels are continuously improving, but there are still some concerns about prices, quality and services delivered. Some of the tourist who had visited West Africa think that tourism services in Ghana are expensive, compared to the quality of services provided by other c...
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...crafts can also play important role in developing new market for many tourists it reminds them of the places that they have visited and a symbolic reflect of a particular culture.
Use of Guerrilla Marketing
Guerrilla marketing is “a marketing tactic in which a company uses surprise and/or unconventional interactions in order to promote a product or service” Ghanaian footballers usually qualifies for the world cup tournaments it should be used as opportunity for the footballers to wear Visit Ghana t-shirts as well as the Ghanaian footballers who play for international clubs they should be also persuaded to wear Visit Ghana t-shirts under their strips. These can be made visible after matches. On and off the pitch, they can wear Ghana collectibles, like wristbands etc. This can generate a lot of public relations on international level, if it is picked up by the press
Moving onto modern Ghana, it is fitting to first talk about the infrastructure of this country as it is one of the most developed of all the countries in Africa. One of the most important forms of transportation to the economy in Ghana is road transportation. It is estimated that road transport accounts for 96% of passenger and freight traffic in Ghana and about 97% of passenger miles in the country(citation). Large buses that can hold more than 30 passengers has become one of the defining trends in transportation in Ghana’s large cities, this is also important because auto-manufacturing is one of the largest industries in Ghana. According to the Ghana Investment Promotion Centre, the intention of the government is to toll many of the existing highways and have more priva...
For the introduction, brief information regarding my purchase and the travel and tourism industry is presented. It was then followed by the explanation of the 2 chosen theories from two different chapters.
The Hospitality and Tourism sector is characterized as the fastest growing sector in Jamaica. Many tourists from all over the world travel each year because of the country’s beaches, culture, climate and landscape. Despite the contribution of other sectors the Hospitality and Tourism is still the giant industry that contributes largely to Jamaica market share. In this paper, we will call the Hotel that I am employed ‘Hotel A’ for privacy reasons. Hotel A was formed in 1981and has developed to be one of the largest all-inclusive resorts in the country, tackling all factors that impact on its overall success. Some of these factors are political, economic, social, technological environmental and legal factors called the PESTEL framework. “A
Guerrilla marketing is a tactic that almost any organization can use because of it’s cost effectiveness, and efficiency. Utilizing small unobtrusive advertising techniques is a great way to get both the name, logo,
1.Discuss why is TripAdvisor appealing to consumers? There are several reasons why TripAdvisor is appealing to consumers. Firstly, TA is the first travel site that provides unbiased and real consumer comments about travel to a certain destination. Founder and CEO of TA, Kaufer recalled that the reason to set up TA was that cofounders of TA found it was impossible to acquire unbiased travel-related information on the Internet.
Tourists are more dependable on website to get the information and overview of destination. Therefore one of the website of bay of island is www.tourism.net.nz, which gives complete information. In this assignment, we will mainly discuss about marketing mix, customer wants, creating value for the customer, destination location and tangible experience from tourism marketing perspective.
Tourism is affected by the stakeholders with whom the destinations are established or the areas that are attempting to attract tourists. The customer stakeholder needs to seek out destinations and packages that appeal to their desires than accepting predetermined vacation packages. The stakeholder’s in the tourism industry need to work together to avoid miscommunication and enhance packages that appeal to clients requests. All the
Tourism can boost the preservation and transmission of cultural and historical traditions, which often contributes to the conservation and sustainable management of natural resources, the protection of local heritage, and a renaissance of indigenous cultures, cultural arts and crafts.
Markets having culturally different backgrounds are the future. Since there will be people from Eastern Europe and Asia who speak different languages to understand the customers, this will be the key to success as understanding diversity becomes easy. THE INFLUENECE OF CULTURAL DIVERSITY ON TOURISM INDUSTRY Today the world economy is interdependent. Similarly, the tourism industry is also world based. The companies operating in global tourism have employees from different cultures, languages, ethics and values.
In a country like Nigeria where their cultural economic characteristics where only one or two commodities dominates exports and provides the majority of the foreign exchange to settle the internal and external balances is overwhelming for the economy development. In this case, the country needs to move away from the crude oil production and to maximize the employment and income generating opportunities for the country. Tourism in Nigeria has huge potentials the main potentials have to do with the natural and cultural factors of the economy with the natural beaches and natural waterfalls and other natural resources and also the coun...
This essay is the respond to the Local Council Member who has wrong idea about a common archetype of adventure tourist. This misconception based on ignorance of current tourism industry, could potentially be a dangerous for local economy and development. The local authority must be well informed about present conditions with the tourism market, before they will make a far reaching decisions about the development direction in this industry. Currently, there are many organisations whose monitoring an international tourism business and this knowledge supposed to be good use for our common good.
Nowadays in the rea of globalization, according to the World Tourism Organization, “seven hundred million people travelled abroad in 2003”, and the number is estimated to increase to 1.6 billion by 2020. (International Labour Organization, 2005). Tourism is spreading in unusual places. A lot of people want to be in the midst of adventure. It is a vital source of revenues for the GDP of many countries. I partially agree that tourism hugely benefits the local community. This essay will discuss some of the economic, social and environment effect of tourism on the host community.
In recent years, tourism marketing has gone through strategic changes with the improvement in new technologies, the chase of a relationship between customers and suppliers as well as the importance of sustainability issues in marketing. Marketing Tourism reconsiders the needs of the tourists but does not overlook on the long term economic, environmental, social and cultural interests of the local population. So, it means that marketing consider both the tourist demand and effect to society as
As opposed to mass production, traditional craft practice creates a sustainable model of material usage and environment friendliness (Bhatt, 2007). Survival of a craft practice is mostly dependent on the economic rejuvenation of craft-guilds. Lucy Donkin says revived market can bring back artisans’ motivation to practice their occupation and refrain new generation to turn towards other occupation. This is leading to the damage of guild-system of the society of Indian artisans, which was an age-old tradition of our civilization (Coomaraswamy, 1909; Havell, 2007). Indian craft practice is intertwined with the social practices, rituals, festivals, tacit knowledge of a community and our cultural heritage (Donkin, 2001). P. Padmanabha, Registrar General of India said about Indian Census of ‘Handicraft Survey’, that the Census reveals the traditional Indian art and crafts could not be revitalized unless they were fulfilling the contemporary user needs and acknowledging contemporary technology and also tuned to social and cultural transformation (Padmanabha, 1978; Wood, 2011). For these economic crises and the loss of craft guilds our cultural heritage is dying. But, cultural merchandise which has heritage value attached to them has potentiality to add economic value subjected to proper conservation and awareness generation (Mourato & Mazzanti, 2002). But there are many counter arguments whether designer’s interference to diversify the traditional art and craft to address contemporary market need will destroy the essence of the tradition and technological intervention will dilute the core essence of the craft (Sethi, Duque, & Vencatachellum,
the science of archaeology,dedicated to uncovering and studying old cultural artifacts,was faced with serious problems and limitations in Britain. I agree that the best way to travel is in a group led by a tour guide. Admittedly traveling is a time where there is more fun, exploring and learning new things, refreshing and relieve all stress.