Drinkers In The Workplace

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I was at work just trying to help all the customers I could and It was a fairly busy day and it was during a big rush. An old lady came up to me to ask if we had any more coffee and I forgot to make another pot so I told her, "It will be a couple minutes". (2 sentences 59 words) She gets a passive aggressive tone and says, " Well it should've been done". I apologize and then she calls one of my managers over and starts saying how bad this place is and how we are lazy slackers. At this point customers were coming up to me and saying this needs to stop she is over reacting. (3 sentences 57 words) I then see this lady says this place is a mess while she is saying that she is spilling coffee everywhere and making an even bigger mess. She then

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